Problems connecting an Officejet 7310, wireless and ethernet cable

My printer (Officejet 7310) is connected to two PCs with an ethernet cable and the router. Now I want to install a laptop as well.

I know that the lap top is communicating with the wireless router, but I can't get the laptop to recognize that there is a printer is installed.

I tried to connect the printer directly (via Ethernet cable) to the laptop and it works fine. I downloaded the latest version of the software for the 7310 and used two options (without wire and cable).

Any help would be most appreciated.

Cutting the anti-virus made no difference.

I HEALED NOW THE PROBLEM!

Installed a new router 2wire.

Thanks a lot for your help.

Tags: HP Printers

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