HP OfficeJet 7610 printing large Format on Windows Vista vs Windows 8.1.

Why is that I can print Super B (13 "x 19") on my HP OfficeJet 7610 with my old Windows Vista laptop, but not my new Windows laptop 8.1?  When I try to implement my print job, I don't get the Super B paper option.

tdarger01,

It seems that you are looking for paper sizes have not installed on the Windows 8.1 or have been corrupted. I think that the best next step for to do you is to uninstall the software and install it again.

To uninstall, follow this document from HP: uninstalling the printer software and install it please use the HP printer installation wizard.

Let me know how it works for you.

Thank you

Tags: HP Printers

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