HP Officejet Pro 6830: Instant ink sign up, site Web, reset password connection and why start using immediately?

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• OfficeJet Pro 6830: color ink is not printing

  We just received our 6830 Officejet Pro a few months ago and feel sometimes but not often. Yesterday when I tried to print, printed only black things on the page. None of the colorful text printed at all - not even in a different color or a shade - so it appears none of the color ink cartridges has been used. The printer indicates that all four cartridges are about 50% full.

  Things that I've checked or tried:

  The computer has the choice of the color selected.

  Color copy gives the same result - no color.

  I checked the vents and they don't seem to be blocked. I stuffed them with a needle just to be safe.

  I hit the bottom of the cartridges where the ink comes out and ink on my fingers. They are not dry.

  I'd clean the print heads.

  I tried putting the printer off, and then restarting the computer.

  The "test page" and the "print quality diagnostics page" do not print with any color either.

  The printer indicates that it not there no new updates.

  Color printing perfectly fine a few weeks ago, no sign cartridges drying up. It is under warranty, but it's our third of these printers and really, I prefer not to be yet another replacement if it is possible to solve this problem! (The first two were a high pitched noise all the time while it is plugged). Thanks in advance for advice.

  After the execution of the cycle 'cleaning print head' repeatedly, the color ink is now working!

• HP officejet pro: get instant ink

  How can I make instant ink to the new printer and remove the old printer

  Hello @mamawof4 and welcome to the Forums of HP!

  It would be better for you to call our service Cloud (1-855-785-2777) and they will be able to help you get your instant ink to your new printer

  I hope you have a nice day!

• HP Officejet Pro 8620: Instant ink

  With regard to instant ink:

  1. I guess the envelope provided with my first series of instant ink cartridges is the return of these ink cartridges instant after vacuum vs cartridges "setup" that came with the computer, correct?

  2. as I am advised by the printer, one at a time as each cartridge is now empty, I guess I can change out vs. having to wait until all color cartridges are empty; and even then, I can change on all color cartridges, leaving in the old black forward to be advised that he must now change, true?  In other words, as for example, anytime that I could have, say, the first black, the second yellow and blue, but the third cyan in at the same time?

  I don't know how that affects the sending of new cartridges.

  The envelopes could return the cartridges to install or you can wait for the next round.

  As for changing cartridges, you can expect to change a cartridge until it is needed.  Very probably the color cartridges will become exhausted to the same time, unless you have a logo that uses only cyan for example.  Usually the color inks would be in about 10% of its use even through the colors for a random set of printing.

  Instant ink billing will begin when the first instant ink cartridge is installed - even if it's just one of the four cartridges.

  The printer communicates with servers to instant ink to trigger automatic ink expeditions before that you will need.

• OfficeJet pro 8610: Instant ink

  I bought an all in one and registered 8610 to instant ink. I just ran out of black ink with ink supplied with the printer. My first series of ink is on the way. When I get them if I have to replace the ink or can I replace just the instant black with ink from the color are those supplied with the printer.

  You can just replace the ink that the printer is low.

• HP officejet pro 6830: SNAPSHOT of HP INK

  My officejet pro 6830 is replaced under warranty after the printhead developed a fault. I had recently installed the first ink cartridges of replacement from the account of the instant ink that I put in place and my question is this, can I return these cartridges with printer broken as an email suggested that they would not work in the replacement printer then just register a new printer with ink instant or what I have to cancel the account and create a new one? Would appreciate some advice before delivery in a few days please. I live in England.

  Hey @NickHarvey,

  Welcome to the Forum from HP Support.

  I understand that you are curious about the Protocol regarding the State of ink and registration of the subscription when you replace an instant printer ink.  I would like to advise you on this.

  First of all, I would hold on these instant ink cartridges.  If they are unused, you can still use them in the new printer.  Even if you have used them before you can return them separately in the same box that comes with your next batch of instant ink.  Essentially, your replacement printer must be "joined" to instant ink and will require a few subtleties of an instant ink HP agent account.  This is where your original account is obsolete and your existing HP connected and the printer identification information entered in a new instant ink account.  Note that these administrative procedures are not something you can do for your self as quickly or effectively as an agent, then you will need to reach out for support.  If you prefer to do business by phone, click on the link below to get help from your region number.

  http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  If you would rather manage this chat live or email here's how:

  Click here to log into your instant account of ink.

  Then use the following screenshots to navigate your way to all the available support options:

  

  Click 'contact support '.

  

  Then, fill in all fields to create a deal (I skipped this screen that I didn't post any personal info) - this will lead you to the final screen where you can select Chat or by Email.

  

  I would like to know if it is useful.  If I helped you to solve the problem, feel free to say "You rock!" by clicking the "Thumbs Up" icon below and by clicking to accept this solution.

  Thanks for posting in the Forum from HP Support.  Have a great day!

• OfficeJet Pro 6830: REPLACEMENT status print Officejet Pro 6830 says no Ink/toner

  Received a replacement Officejet Pro 6830 due to print head problem - new printer will print live but will not print a Microsoft Word document: status says no toner/ink.  Any ideas?

  Hello

  Please download and run the HP print and Scan Doctor www.hp.com/go/tools

• OfficeJet Pro 6830: MacBook Pro does not print wirelessly for Officejet Pro 6830

  I used to have an old HP Officejet 7210 who was once able to print wirelessly from my MacBook pro, but at some point, wasn't able to do wireless and had to print with usb connection.

  For Black Friday, we bought an Officejet Pro 6830 and on internet I downloaded the latest driver for my MacBook Pro and my windows laptop of wifes and our desktop PC. The mobile office and windows had no problem, but once more, I was not able to print wireless from the MacBook Pro. When I try to print wireless the printer dialogue indicates he's trying to deal with and then it says "the printer is currently in use". So I'll still have to plug the USB to print with this new printer is less than a month.

  I was able to print the wireless test page and he noted that the test page bypassed print drivers. In addition, I am able to go into the printer utilities and see how much ink, I have and the various settings of the printer but I just cannot print documents from applications wireless.

  Any help would be greatly appreciated

  Hello

  First of all, do not forget to reboot your router by unplugging its power for a while, then let it 2-3 minutes to reboot and restart the printer.

  Make sure that the printer is connected wireless and blue wire it light.

  Try now to go to System Preferences > print & scan and click on the sign more. you see the printer listed?

  May you had prior display the problem started with your previous printer? for example a new router, changes of settings, etc. ?

• Printhead error on 30 - day old HP OfficeJet Pro 6830

  I have a month old HP OfficeJet Pro 6830.  I get the following error: "ERROR: problem with printhead.

  I tried the following:

  (1) the printer reset

  (2) installation of new HP ink cartridges

  (3) selecting "clean print heads" in the menu of the screen - but the printer is not responding

  I have need ideas on what to do next, or if I should just return this printer to die after a month of domestic use.

  Hi Betsy,

  I found a document that talks about this problem.  He recommended that the reset of the printer that list you as something you did.

  http://support.HP.com/us-en/product/HP-OfficeJet-Pro-6830-e-all-in-one-printer-series/5390307/model/7107898/document/c03026717

  I would recommend the once - printer reset, but if this does not resolve the issue - I return it.

  I'm sorry for the difficulty.

  Jean

• OfficeJet Pro 6830: Problem with printhead

  My operating system is Mac OS X 10.5 Yosemite but who did not have the menu drop down.  In any case, I too more ink for my Officejet Pro 6830.  I ran through the troubleshooting suggestions, nothing worked.  I've unplugged and took ink and back in.  My printer was purchased on 06/05/15.  I do not see the feature that allow the print head be replaced, who would say that my printer it just says: Oxc19a0020 and problem with printhead.  It appears so, there is nothing that can be done other than to buy a new printer?

  Solved!  HP sent me a replacement.

• OfficeJet Pro 6830: replaced warranty for printer and cartridges of manipulation

  My Officejet Pro 6830 AiO printer doesn't have 3 months after purchase (power supply is ok, but it no longer lights). I contacted HP support and a replacement printer is on the way.
  Unfortunately I replaced all ink cartridges 'setup' 4 with brand new just a few days before the failure of the printer, so I asked the Lady to support (good person) if and how I can recover the defective device.
  She told me to take off the cartridges of the faulty unit and retain them for the replacement printer, but was to serve once the "setup" cartridges sent with the unit will be out of ink.

  Now, I have some doubts:

  (1) when I take my full semi the defective printer cartridges, I fear that the ink will start to dry... should I cover the opening at the bottom of the cartridges with tape? Will it be enough?

  (2) the ink in the printhead of the defective unit will start to get dry as well. The defect of the device is clearly in electronics, while the print head has worked perfectly. Isn't bad to leave the print head is clogged by dry ink? I still have empty cartridges "setup" out (differentiation 'stock' of waste...) should I put them on the print head?

  (3) the defective printer does not turn so to loosen its cartridges, I need to manually pull the cart of the printhead to the center position. Is it Ok?

  Thanks to all those who will clear this point to me.

  Hi @RickyGold,

  Welcome to the HP Forums!

  I see that you have questions about your printer HP Officejet Pro 6830. I am happy to answer these questions for you!

  To answer your questions:

  1. To properly store the cartridges, I suggest you put them in an airtight container, such as a ziplock bag or Tupperware. Make sure that the contacts on the cartridges are not touch anything.
  2. I wouldn't worry about the obstruction with the defective printer printhead.
  3. I suggest to try to move the cartridge door manually, but don't force it, if it will not move freely. If you are unable to get the cartridges, please contact HPtelephone support for further assistance. As they would be able to replace the cartridges for you. (After you fill out the information, you will receive a phone number.) If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

  Hope that answers your questions and have a nice day!

  "Please click the Thumbs up icon below to thank me for having responded."

• HP Officejet Pro 6830: Get the "" run DLL"message after uninstalling printer HP 6830

  I uninstalled all the software for HP 6830 after the withdrawal of this printer.  When I connect my computer, I get a message titled "" run DLL' 'There was a problem starting C:\Program HP HP Officejet Pro 6830\bin\HP status BL.dll'.  How can I stop this message to come whenever I start my computer?

  Hello

  Browse files for %appdata%\Microsoft\Windows\Start Menu\Programs\Startup Explorer

  Delete the HP Monitor alert ink shortcut.

  Now restart your PC and make sure that the error no longer appears.

  Shlomi

• OfficeJet Pro 6830: there is a problem with the printhead - estimate of repair costs?

  Getting the message "There is a problem with the printhead".  Found the document tracking and troubleshooting got to step 3 where it says "the printer to Service."

  Naturally, when I checked, I found that our guarantee missed three weeks ago.  The printer lasted more than a year...

  No idea what it would cost for this repair?

  Or given the pricing model for ink jet printers, are we better off he throw?

  We had an Epson printer that has lasted several years; Maybe we should go back to them?

  Hello

  Try to contact the HP Support by filling out the form below, you will receive a case number and the details of the phone:

  Note: Changing the country click and select your region as required

  https://support.HP.com/us-en/contact-HP/product/HP-OfficeJet-Pro-6830-e-all-in-one-printer-series/5390307/model/5390308

  Be sure to have proof of purchase available to provide the necessary technical support representative.

  In my opinion, that they might be able to help without charge if shortly after the end of your warranty period (even though I'm the head of my experience, not on behalf of HP).

  Do it as soon as possible and let me know how it goes.

  Shlomi

• OfficeJet pro 6830: scanning problem

  Hello

  I am trying to scan several pages... but the option ' save under... ". ' is not available.  I would like to save it as a pdf file.  As soon as I clicked on my computer, the next option is to 'Start scan '.

  Please notify.

  Thank you

  Hi @analisa808,

  Welcome to the HP Forums!

  I noticed that you cannot scan to PDF with your printer HP Officejet Pro 6830. And I'm happy to see it for you!

  To get help, I'll need some more information:

  1. If you use Windows or operating system Mac and the version number. To find the exact version, visit this link. Whatsmyos.
  2. If the printer is connected, USB, Ethernet, or wireless.
  3. If the printer is able to make copies.
  4. If the power cable is connected to a surge protector, or directly to a wall outlet. Questions when it is connected to an uninterruptible power supply/Strip/surge protector power. This is true for printers and ink jet.

  In the meantime, if you are using Windows, try the HP Print and Scan Doctor program. And let me know what happens!

  Please see this post, want good answers? Ask good Questions, so that you can get the most out of these forums.

  I hope hear from you soon!

  "Please click the Thumbs up icon below to thank me for having responded."

• HP Officejet Pro 6830: How can I set up my printer to print only in black and white?

  Hello
  I was wondering if someone can help me. I want to be able to print in black just on my printer.

  My printer is a HP Officejet Pro 6830, and my operating system is Mac OS X 10.10 Yosemite.

  I don't have an option on my Word program which allows me to 'gray levels' or any type of color option.

  Any help would be great, thank you in advance!

  Hello
  Follow the steps below to print using black ink only:

  1. from the application used to print, click the file menu and select print. The print window is displayed.
  NOTE: The print window might be minimized: click Show details to display all available parameters.

  2. to access the color options, click in the area of selection below, listed as the name of the program (e.g. TextEdit)
  Will appear as Copies & Pages within Microsoft Office applications.

  3. Select Type/quality paper in the menu dropdown.

  4. click the triangle next to color Options of spending parameters.

  5. set the color to grayscale field.

  6. set the Mode to grayscale in black cartridge only.

  You can save the settings for later use by clicking preset > save current settings as preset.

  A used preset will be default, so simply select the standard preset to print in color.

  Shlomi