HP Officejet pro 8100 cannot wifi access point?
Yesterday, my HP Officejet pro 8100 arrived and I try to connect via wifi. I thought that it need access to infrastructure to print via wifi.
When I turned on the printer I osserved that he create a stand-alone gateway with SSID: HP-Setup-7 a-Officejet Pro with IPv4 server address, etc...
I was very happy and I printed a page with my smartphone samsung s4 directly connected printer access point (no wifi direct wifi except standard).
Has been held today has changed, but I can't use printer with its own point of access, but only with an external wifi access point.
Can someone help me, please? It could be a hardware problem?
P.S. to the webserver I checked 'connectivity point of access' (di accesso instradamento wireless in Italian Punto) is checked.
You are right that the Hp Officejet PRo 8100 is a single function printer which does not directly optional wireless. You can always do what you want to do, but you will need a router to connect the printer to a network, and from there you can use the network routers or set up the feature ePrint for your portable devices.
I hope this solves your post. Thanks again for the display on the HP Forums. It has been a pleasure. Have a great day!
Tags: HP Printers
I have a pretty standard network with 3 points of access, WPA - PSK authentication, TKIP/AES encryption, running on channels 1-11. I made the MAC filtering is off and DHCP is on.
The printer connects to the network, or via the software of HP Doc or the EWS settings.
It's however possible to connect the city nearby networks so I must be overlooking something.
After that under the HP Doc and he's trying to set up the printer I just get an exemption from the unknown error.
The printer prints fine when connected by cable.
The Network Configuration after the eroor HP Doc said
Wireless on : Pass Wireless Working : Pass Connected : Not Run Network Name Found : Pass Printer Settings Consistent : Not Run No Filtering : Not Run Channel : Not Run Security : FAIL And in the Configuration it lists the SSID but IP Adress states : not applicable
Welcome to the Forums of HP Support!
I see that you are unable to connect wirelessly with your HP Officejet Pro 8100 printer. I will definitely do my best to help you and don't forget to come back to this thread and mark "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.
I see that you mentioned that you have "3 APs, authentication WPA - PSK, AES/TKIP encryption, running on channels 1-11 I made sure MAC filtering is off and DHCP is on. »
First, I'll assume means AP access point.
- WPA2-PSK (TKIP) WPA2-PSK (AES) and WPA2-PSK (TKIP/AES) are all different encryption options. Which one do you use?
- Do not use more than one type of encryption at the same time, what access points help.
- The router is connected to one channel at a time, not 1 to 11. What channel are you on?
- DHCP should only be enabled on the router and disabled on each access point.
Looks like the access points are configured incorrectly. They should have the same type of encryption and be on the same channel as the router. If the printer works well on the wired connection the wireless network configuration is causing a conflict.
Tips for a successful wireless connection:
- Using a unique network name (SSID).
- Make sure you have 802.11 g active.
- The printer cannot connect to the 5.0 GHz network. If you have a double router broadband, the 2.4 GHz and 5.0 GHz network names are not the same. Rename the 5.0 GHz network.
- Don't hide your SSID (network name).
- Change the router channel fixed wireless as the 1, 6 or 11, who less than traffic.
- You have a switch?
- Do not use a network of comments (SSID).
- Disable UPnP on the router.
- Set the router to 20 Mhz only, or 145Mbps depending on the router.
- Update the firmware on the router.
For troubleshooting purposes, follow these steps:
- Disable all access points.
- Connect the printer to the router wirelessly.
- Test print.
If the printer works fine wireless connected access points, you must reconfigure the access points correctly. HP does not support the networks with access point, additional router or switch, etc. The complexity of the configuration.
For more information, see print wireless Center.
Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!
Have an Officejet Pro 8100
Has been configured on my home network for the USB connection or wireless printing before
Old router has not installed this new router
Cannot be configured for access through a new wireless router
* When you run the installation of the printer asks to plug a USB cable - I plug in - then it passes to the ask for password wireless but then say errors
"To configure the network settings for the selected device, please temporarily connect via USB. The device can be disconnected from the USB, once the network settings are transferred. »
BUT the USB IS plugged
Have tried completely uninstalling printer, software, drivers, etc and then make complete re-install-without success
Router is an ASUS RT-N66U
Wondering if there is a way to do a complete factory reset to clear the memory of the printers I've tried unplugging, wait 5 minutes and then plug it to a real reset without success complete.
All of the suggestions that I am at a loss.
This new router has two differnet built-in radio. You must ensure that you connect to the printer the correct SSID name for 2.4 GHZ radio. If you have both the 2.4 and 5.0 GHZ configured with the same SSID, you chnange the SSIP mame which should allow you to connect to the printer. Follow the steps outlined in the document below.
The printer is working fine, except for the occasional streaks. The problem is when I try to access the cleaning utilities, etc.. When I try to open the app, I see a flash hourglass for a second or two, and it goes no further. I don't see any new task in the windows Task Manager. I completely uninstalled the printer and reinstalled, no luck. Any thoughts?
Thank you for joining the HP Forums!
I understand that the demand for public services will not start HP Officejet pro 8100 on Microsoft Windows 7. I'm happy to help you!
Please first try our HP print and Scan Doctorand let me know the results!
If this, or one of the posts on this thread, helped you to solve the problem, please click on accept as Solution on the message. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!
Hope to hear from you soon and thank you for posting!
I need to buy two printers wireless to use with an iPad.
But the thing is: if I install TWO identical HP OfficeJet Pro 8100 under the same wifi network, how can I know that I want to print? In other words, my concern is that when I want to print a document using the iPad it will show two printers, but both with the name "HP OfficeJet Pro 8100". Having in mind that each printer is located away from each other in my house, I need to print under the right printer.
Is it possible to change the name that appears on AirPrint so I can distinguish the two printers? Something like "Printer-Studio" and "printer-bedroom"? Or something that works somehow...
It is possible to change the name of the printer, many customers buy more than one printer to a desktop environment and need to change the printer name to identify the printer.
If you have problems with the above steps back on the support forums.
I just bought an OfficeJet Pro 8100 to my wife. It is connected via USB to a computer running Linux (Xubuntu 12.04).
So far, it works fine, but it doesn't automatically when a print job is sent to it (which made our previous HP printers). Is there a way to activate this feature?
The auto power off feature is a new feature of the latest models, which completely deactivates the product (as its name) and it must be enabled to work.
You can disable the auto power off feature, the device still will enter energy saving mode and return to normal mode on any work is done.
You can find more information about possible setting below:
My OfficeJet Pro 8100 print wireless to all laptops and tablets, but not of LENOVO Y530 my wife, under VISTA Home Premium, 64 bit OS.
I've been on the LENOVO site and of course, it didn't help. There seems to be little help here as well and I have been unable to determine what needs to be done or downloaded for this laptop. Can provide you any assistance?
Hi @bugaloo and welcome to the Forums of HP!
I see you are having problems printing from your Lenovo. I would like to help!
Have you installed a software?
I recommend to download and run the HP print and Scan doctor.
Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!
After the recent Windows 10 updates (one installed on Christmas day), I lost my (custom installed) to the printer drivers. No big deal I thought, ONLY MIcrosoft MOST inconvienience - I'll reinstall just them. But when I open the properties of the printer Panel, I found that ALL ADVANCED TAB where I needed access to reinstall drivers is now GRAY and completely unaccessable! I not only lost my custom drivers, I also lost my second tray of the printer (installed optionally) capacity! YES, MERRY CHRISTMAS!
Now I need help to reinstall (they gave me specific instructions for installation, so I won't bumble worse trying to install them differently (as a regular driver) without confirmation first.)
This is a PERFECT EXAMPLE of why we should be allowed to choose for outselves when and what updates to install on OUR computer! I checked the Windows Update history and there is NOTHING there that would strike even he would have had to change printer drivers, nor I anthing that would affect them being changed (for example, allowing control HP from my PC to automatically updated drivers), but clearly something changted them.
What I HAD... I use a printer Officejet Pro 8100 bought two years ago February next with the option second tray of the installed printer. I also use Officejet 8600 drivers in order to be able to print my graphic files properly (these drivers were recommended on this forum once I have posted having problems printing after the first installation. These drivers worked PERFECTLY in all of my PC (running Windows XP, 8.1, and 10), but now with the missing options, everytting is printing through the upper status bar (where I have a THICK paper). I don't have the ability to choose which try to print (Tray 1 or 2), and I need to change paper whenever I want to print on different paper (I always had a THICK paper on top (Tray 1) and plain paper in the lower part (tray 2) because it would not print thick paper from the tray at the bottom.
To use the 8600 drivers, I was given specific instructions (on this forum) on install in the section "NEW DRIVER" of the ADVANCED TAB in the properties of the printer. Now that I don't have access to this tab, I need to know if there is a way to access new (my preferred method) OR another way to install (for example just install them as if I would install the printer (8600))?
It's free enough explainatory tab FULL area is GRAYED OUT, but in case there are any doubts, I have attached is a screenshot showing what he looks like.
I apprecate any help you could offer.
Kind regards... Chugbug
OK, now it's really WEID!
I tried during the last 24 hours to get to the Panel in question, including the restart of Windows at least half a dozen times without success. But now tonight after that I dug around the different tabs, once again, INCLUDING clicking on through security and permissions panels (but not to make changes) AND for posting my question here, all in the advanced Panel was suddenly accessible once more!
I reinstalled my 8600 drivers again, then reset my printing (default) preferences (paper 2 / plain plateau), and everything is good again (kumbaya...)!
Good thing, I took a screenshot of it (grey) or I can't believe myself!
Happy holidays! Chugbug
Screenshot showing access with my 8600 drivers installed:
My HP Officejet Pro 8100 worked very well with AirPrint, but then I changed my wireless router and I forgot how the printer was set up originally.
I use the 8100 with my apple iPhone 4s, it is not connected to any computer and I don't know that it was never connected to any computer when I installed it initially.
Question is: how put it all again from scratch? There is no "set up" screen on the printer, so how do we?
I 'know' the printer must 'connect' to my wireless router, but how to do without a connected computer?
My router is a Homehub4 of BT, and it works very well with my iPhone and ipad.
Thanks in advance for the advice - I looked for info, but everything seems to indicate that needed a computer connected physically but I am sure that this was not originally the case - just turn on and AirPlay has worked!
Maybe I need to uninstall "somehow" airplay on my iPhone?
No! I said that originally - no PC.
BUT, BE, under the impetus for me to try again and this time, keeping my finger on the blue WiFi button and the power button at the SAME TIME and now it during (what seemed like an age) the connection has been made! Finally, I can print!
I've updated my router from WEP to WPA2 wireless and may not know how to upgrade the SSID on the OfficeJet Pro 8100. I've updated my consoles of mobile games, televisions, thermostat etc to the new SSID and password.
I don't have the installation CD. I have the USB cable. I run the HP 5.19.2 utility.
When to connect the printer to the computer with the USB, I access the HP utility, click 'Network settings' to the program extracts information and provides the following error msg:
"The task of network settings is not currently available. Please make sure that the device is connected to a network. »
Well, I know it is not connected to the network, I just need the screen to enter the new SSID and password.
Other information that might be useful:
Operating system: OS x Version 10.9.1
Model: Officejet Pro 8100 N811a
Service ID: 23267
FW version: TSP1FN1148IR
Driver version: HP inkjet 3 pilot 3.3.3
Thanks in advance for any help you can provide.
How I finally got to work on a Mac running 10.9:
1 connected via USB to a Mac
2. system preferences > Print & Fax > search for the printer in the list on the left > use the button + to add the printer if it is not there
3. install an ethernet cable from the printer to the Mac even
4. with the printer selected in system preferences, click Options & supplies
5. click on the utility tab at the top
6. click the button Open Printer Utility
7. all the settings > network settings > Hello parameters
8 select Hello if it is not enabled, click the URL next to your device to the URL address to access:
9. to the web page for the URL, click on the network tab
10. click on wireless configuration wizard, click OK, ignore SSL warnings, enter your printer admin password if you set one
11 to run the Wireless Setup Wizard
I try to install the software for this printer on a Vista Home Premium 64 bit computer. The installation fails saying it cannot install the file HPDiscoPM5B12.DLL. It sends the error to HP, but comes up saying that it does not find a solution. No idea how to get the full software installation package?
3 = CopyFile (CBC: c8100\Bin\\HPDiscoPM5B12.DLL Files\HP\HP\HPOfficejt Pro rogram Dst: c:\Windows\system32\HPDiscoPM5B12.DLL)
This printer is a HP replacement for a Pro Offcejet 8000 defective. I have the DVD of the old printer and he ran with it. Apparntly, he had the OfficeJet Pro 8100 on it software and installed it without any error message. So far, it seems to work well. I have to think that there is something wrong with the 8100 to the HP Web site software.
I saw this question for other printers, so I hope that there is a response to mine. I just upgraded the speed of my internet service which involved a new router. We made sure all the computers in the House worked with her, but I forgot to try the printer before the technician left. Now my computer thinks printer Officejet Pro 8100 is offline (turned off) and the blue light on the printer blinks. How can I get the printer to recognize the new router? I guess I have to add that I do not know where to find the code of the intellectual property that is asked for when I go to the start menu, the HP folder, select my printer, etc. He said: push the button on my printer wireless, so I push button blue flashing light but that does not produce a number. Help appreciated! It's an ATT router and I have the WiFi network name and wireless password.
Replacement of your wireless router try here.
Bought a "nine" Officejet Pro 8100 and want to use via my wireless network. The CD supplied with the printer is obsolete. Updated Apple software but can't see how to connect the printer to the network. Getting Started Guide is no help on this issue. Searched for support without result pages. Utility HP does not provide a method to set up a wireless feature. Find all the instructions, I say first of all make sure that the printer is connected to the wireless network, and that's what I can't find out how. What I forget?
Finally, I called HP hotline for help and was rescued. It turns out that Apple's software update software includes all the required components. The software from the HP Web site is no longer available. It's frustrating to see the Getting Started Guide refer frequently to the HP installation wizard and be unable to locate it. Once the wizard tech took control of my computer and installed the necessary software, it was a breeze!
I also note that compose the support number to talk with a guy was rather brief: between 1 and 2 minutes, I recall. Although there was a menu of the phone, it was not a large (unlike the attempt labyrinthine and often circular to locate the online help).
Insofar as HP knows the necessary software in not available via software update or directly from HP, wouldn't make sense to inform buyers, as well as how to access? At least do not place meaningless, useless on the Web site links that lead into oblivion and frustration!
Although I did appreciate the journey, I finally arrive at my destination. Thanks to Aris, HP technician. You are exceptional!
I have a HP Officejet Pro 8100 that came with a duplexer. Until today, the duplexer has worked. Technically, I don't know that it does not work. But when I open the print screen in open office, adobe or any other program, it is no longer gives me the option to print double-sided. I have no idea what to do and there are no tutorials that explain how to fix this. Any help is appreciated.
Discovered after trying to reinstall the printer software that because my updated OS updated to 8.1 of Windows 7, my printer is no longer compatible with my computer. Is - this ridiculous or what? I have messaged HP, so I have no guarantee so I don't know that they will refuse any product support. It's okay, if need be I will take my business elsewhere. I would not have to pay for support on a product that they have outdated on purpose. Companies used to be a quality product. Oh how times have changed. It is an expensive paper weight.
@KKissmann, welcome to the community of HP
I read your post and I would try to help. Your Officejet Pro 8100 is compatible with Windows 8.1, so we should be able to get through this problem. Maybe you've tried running the installation from the CD, which is perhaps not a Windows 8.1 driver loaded, what can happen and you need to download the driver online instead. We will eventually get there
Please click here to access the full functionality of driver and software for Windows 8.1:
Once the download is complete, run through the installation until it is completely finished. Subsequently, test print and check if you have the option to print double-sided.
Let me know if you encounter any problems!
My 8100 Officejet Pro won't recognize color when you try to print from my pictures in Windows 8.1. I've done all the checks... ok of ink, grayscale printing is turned off, blackonly is disabled, deleted the program and resarted from scratch with disc supplied. The computer brand new from Chillblast and is very fast and up-to-date. All inks are new and full.
It will print documents, pdf, etc, but I can't 'see' colors in my pictures, all the previews and print out black and white.
The only thing is that I don't know what, if any, changes may be required in the part "Color management" Settings Advanced... any advice... Thank you.
I just checked the download site pilot official HP and wireddrivers.com site and noticed that the number of driver for my printer Officejet Pro 8100 has changed!
It was OJ8100_1321.exe... It is now OJ8100_1321 - 1.exe.
I downloaded this driver and all is well in my world printer!
I don't know if that was my question on this forum or my contacts a Microsoft technician, (which was useless and kept asking me to do things that I refused to do what I explained that I had already tried), but in any case, someone realized there is a software problem in the pilot and fixed.
I will now post this as resolved to help someone else who search... Regards Kevin.
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