OfficeJet Pro 8100 does not recognize the new router

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• OfficeJet Pro 8500 does not accept the new cartridge

  My OfficeJet Pro 8500 has 910g does not accept the new magenta cartridge. It displays replace following used cartridge in the order of printing continues (translated from Swedish). I've done various resets and now to restore the alos an OOB (out of the box), does not help. My weighs 40g 940XL cartridge so I know what it it not empty. I have read a lot about the problems of cartridge maggenta but found no solution. The printer is fine, but this problem is driving me crazy! I have always recommended HP printers and have owned quite a few over the years,

  No problem, I understand.

  I think that could happen is that the oval pin mechanism comes into contact with food has become defective over time. Its supposed to sink to bottom when feeding is complete (on inserting). Over time as the ink level runs the mechanism will expand gradually until you reach full extension on what an ink level alert is triggered. What might happen in your case, is that the mechanism is not entirely depressing even when the new full provision is inserted. This would explain why to apply the tape inside the oval window on the supply allows the new offer be detected. Unfortunately, the fix for this would be to have the machine. If you think it's something you want to do here is a link where you can check the warranty status of the printer and based on this status, you will be presented with relevant options

  http://h10025.www1.HP.com/ewfrf/wc/weInput?cc=us&DLC=en&docName=c01321436&LC=en&product=4116838

  With regard to the branch point the device directly into the wall socket, sometimes for some questions (usually power up/on) the resolution can be plug directly into the wall in the routing through a power bar or surge protector can induce weak variations of the voltage applied to the unit. However, this should not be a factor in the problem you are experiencing, so there should not be any need for you to change your current configuration.

  More sorry that you are having a problem with ink level detection on your device. Please post back with other questions.

  Best.

• C4385 does not recognize the new router

  Just changed internet service providers.  Although I used this vendor before and not had any problems with my printer, I now have a problem.  My C4385 will not recognize the new network.  Hp network connection software that I run has no effect.   It will not detect a network even if my computer shows an excellent connection to the network.

  When I run the wireless network test report it shows "FAIL" next to "Network Name (SSID) Found."  The recommendation is to "check that your HP printer (SSID) name exactly matches your name (SSID) wireless router.

  I am completely baffled by the present.  I've seen other questions that are similar to this, but none that refer to my model exactly.  Any help is appreciated.

  Please, try the following:

  1. disconnect the USB cable from your printer

  2. make sure to delete any previous copies of your HP printer from the printers (in Control Panel) screen

  3. restart your PC

  4. under the printers screen, enter the following print server properties screen:

  XP: File > print server properties

  Vista: right click on the area of the screen information, and then select run as administrator > print server properties (law as Administrator option will not allway appear)

  Win7: Select any other printer in a left click and you will see the properties of the print server to the Menu bar top

  On the Ports tab, be sure to remove any existing TCP/IP port.

  5. remove temporarily disable your firewall software

  6. start the installation and select reconfigure the network connection / add a device.

• OfficeJet Pro 8600 does not recognize the 2nd paper tray

  I've set up the 2nd tray in system preferences by checking the box for an additional tray, although it seems sometimes to uncheck because when I go back to it is checked, it is not. Somewhere I found the Source setting and I saw 2 trays, but now I don't remember where it was to check again. However, when I try to use the parameters to define a default tray and lock in the status bar on the printer itself, it simply does not list the second set as being there. So there is nothing to choose or define. At one point, even though I didn't click to print, it seemed as if he was going to print something but then says there is more paper in the tray. But there was.

  I am on an iMac 10.8.5 OS and just bought this printer. I connected with ethernet.

  Hello

  I ask you to try the procedure described in the following link:

  http://support.HP.com/us-en/document/c03160525

  Although I am an employee of HP, I speak for myself and not for HP.

  　

  Say thank you by clicking on the "Bravo!" Star"who is on the left
  Make it easier for others to find solutions, marking my answer to "Accept as Solution" if it solves your problem

  　

  Kind regards

  Ray

• Epson sx438w does not recognize the new ink cartridge

  Epson sx438w does not recognize the new ink cartridge, when change original are

  Contact Epson.  This isn't a problem of Windows or Microsoft.  They should be able to help or offer troubleshooting instructions.

• Western Digital WD10EARS internal hard drive Caviar Green 1 TB - my system does not recognize the new drive

  I recently bought a computer Dell 4700 to a friend with Windows XP installed. I've updated the memory to 2 GB and now seeks to install a WD10EARS 1 TB harddrive. The new works of fine memory is not the hard drive. My system does not recognize the new drive. I contacted WD for help and they told me to try diferent rider combinations that were Jumper 1-2 and 5-6, still does not work, I checked the hardware compatibility list and he said he would start uo without modification. This isn't. I would be very greatlyful for any suggestions, to HELP!

  I've had several people tried to help me solve my problem. They were all, I thought, more than I am computer savvy. As time progressed, solutions became more complex. After they all left without resolution I thought and it appeared to me that the simplest solution might be correct. One person had checked. I turned on the computer and when the Dell logo came I pushed the F12 key to open the Dell configuration screen. The drive on which the new drive has been installed has NOT been activated! Duh! I activated the he and the program Acronis recognized and everything went like clockwork after that. Phew! What relief! Thank you for your comments I am just glad that my problem it doesn't require resolution. Are Mod

• New installation of XP PRO sp3 does not recognize the 500 GB HD

  OK, here are the details:

  System: Computer PORTABLE of Acer Aspire 1700 Pent4, 2 GB of RAM, 80GB (3.5 "full-size, trainee) IDE HD [this is the original HD on this laptop of size important which is designed to use disks 3.5" hard].

  Initial situation: Windows XP Pro (SP3 integrated) installed on HDD of 80 GB and works without poblems. BIOS does NOT show the ability of the intern HD in the BIOS screen. BIOS reports only the model and the serial number of the HD, and there is no options to specify the HD type/format (e.g., MLA, etc.)

  Available: Win XP Pro bootable CD slipstreamed with SP3; It is tested and verified work well to install PC or laptop!

  When running XP Pro on a partition internal 80 GB HD, and when I join a brand new WD 500 GB IDE HD via USB, HD is recognized correctly. I can partition and copy data on the HD 500 GB with no problems!

  When I replaced the old 80 GB HD with the new HD 500 GB HD interning on the laptop, I have the following problems:

  1. I can NOT boot into Windows XP Pro (SP3) which was Ghost on the HD 500 GB of the old 80 GB portable HD it recharges, and if I try the console recovery or secure boot, then the laptop restarts also.
  1B. I have Ghost xp partition to 80 GB HD to a piece of spare HD (40 GB) and replaced the 80 GB with the 40 GB HD and was able to start the laptop without problem. So the problem is NOT related ghost!

  2. I can't perform a clean install of Windows XP Pro (SP3 integrated) because Windows XP Setup recognizes the HD 500 GB GB 131 HD. Therefore, the remaining capacity is not recognized.

  3. I can NOT perform the installation of Windows XP pro (SP3 integrated), even if I have previously partition new HD 500 GB by attaching it to a free desktop PC and use Partition Magic, partitioner of Paragon Disk or other partitioning tools. After partitioning prior, when the 500 GB HD is installed on the laptop (as a trainee HD), then win xp installation lists quality HD of GB 131 and lists the existing partitions as corrupt!

  4. Curiously, if I use Knoppix, Debian, Ubuntu or linux boot CD Mint and start the laptop computer with one of these linux distributions, then the linux installer recognize the HD properly during the phase of recognition of material and later during the phase partitioning HD, the linux system to report a full capacity of 500 GB available for partitioning. In addition, when there are partitions, partitioning linux program then lists these partitions properly as well!

  Considering the 4 points and especially MS Windows XP PRO (integrated with SP3, which should recognize HD with sizes exceeding 137 GB limit - from MS says you must be at least XP SP1 to overcome the size 137 GB limit - and that the different distributions of linux can see the full-size HD 500 GB with no problems) which is exactly the problem with Win XP? Why it does not recognize the full capacity? And how to win xp recognizes a 500 GB capacity, if the new HD is attached to the laptop via USB as an external drive when running XP PRO (SP3) of the 80 GB internal HD?

  so... Can anyone sheds light on the issue with Win XP Pro installation on HD 500 GB IDE?

  Nicely,

  LO

  Hi Palcouk and Doc,

  I think that's the final answer!

  Although, there is a mixture of simple to complex responses to the problem at hand, what it all comes down is that there is a significant difference between the installation of Windows XP and Linux installer program. The XP installation program needs help from the BIOS to deal with HD, and if the BIOS does not support, XP not has no facility to remedy the situation. OTOH, most of Linux new kernels rely on the BIOS for a limited number of extended, but communicate directly with the hardware, in this case, with the HD and therefore manages the material accordingly.

  It seems among users of dual-booting (win/linux) using old PCs, it is a matter of very pretty. What they end up doing is using the first 137 GB that is seen by the BIOS without problem for XP (either as a single partition or divided into several partitions), and the rest of the space is used for Linux because linux has no problem.

  I guess that it really nails the problem with my laptop to a BIOS NON-lba-48-bit!

  Then close this thread as answered or matter who has more to say about this?

  LO

  P.S.: It was very nice meeting you fellows and appreciate all the help and tech expertise.

• Cannot use my printer Officejet 4635 to the Mexico. Printer does not recognize the new cartridge.

  I moved my printer in Mexico City, HP Officejet 4635. It uses #61 cartridges. I was told that the 61 in the United States is the same as the #122 to the Mexico. However, the printer say it does not recognize the cartridge.

  Can someone give me some advice?

  Hi artist1234,

  Welcome to the HP Forums.

  Why the printer does not is because the unit is not regionalized for this part of the country.

  To get the printer to work, you will need to contact HP Total Care so that a representative from HP can regionalize the printer for you.

  If you call in North America, the number is 1-800-474-6836.  Seeing that you are in Mexico, please click here to access the information page you need.

  Thanks for your time.

  See you soon,.

• HP Officejet Pro 8610: HP Officejet Pro 8610 does not recognize ink cartridges

  My printer has ceased to recognize its ink cartridges. In a first stage, the problem happened occasionally and could be fixed by installing and reinstalling the cartridges or just wait a few days, but now it is continuous.

  When I turn on the printer, it immediately gives me an error (without code), saying that it cannot find the cartridges. All four are marked on the screen as not found. I followed the instructions of troubleshooting here: http://support.hp.com/us-en/document/c04090902

  The cartridges are genuine, they are the ones that came with the printer. I removed the, checked the contacts of the four. They look damaged or dirty, but used a cloth to clean all anyway. Put back them, did not help. Checked the latch, it was in the correct position. I even tried the restart without result.

  I tried to replace the cartridge with a new one (again, product HP genuine), but does not replace the printer either. And because all cartridges have failed at the same time, I can hardly belive the problem lies in them.

  I come from Finland, and I've not found a phone number, I could ask for help. Does one exist even for my country?

  Hey @Leathert,

  Welcome to the Forums of HP Support! I hope you enjoy your stay here.

  I see that your Officejet Pro 8610 e-all-in-one printer does not recognize the cartridges. I could help you with that, but it seems that you have already found the HP document that will guide you in troubleshooting. Instead, you can contact HP (in Finland) support by clicking this link.

  I hope you get your sorted question and I hope you have a great weekend!

  If this solves your problem then please help others to find this post by clicking on accept as Solution on my post.
  
  If you appreciate my help so please let others know by clicking on the icon below my post thumbs up.

• Satellite M50-A-110 does not recognize the new SSD?

  Hello

  I bought the M50-A-110 model and tried to replace the HARD drive by a Pro 840 Samsung SSD. The laptop does not recognize the SSD drive, so I sent him to the local Toshiba service for inspection.

  They discovered that the laptop does not recognize ALL of the latest SSD (they tried to Samsun, Intel, Crucial, Kingston and SSD Seagate). They checked, and I possible newer BIOS, so this isn't a problem, and the SSD worked fine on other computers.

  Someone knows how to solve this mess?
  Toshiba has a BIOS beta I could try?
  Any other ideas would be welcome.

  As a user of long date Toshiba, I must say that I am a little disappointed. I mean I work in it, and this is the first time that something like this happened to me with a new product.

  Hello

  I can't believe that Satellite M50 - A can not handle any of the mentioned SSDS.

  I upgraded my Toshiba laptop with SSD Pro 840. But before I did, the update of the firmware of SSD was necessary. Before the firmware update, the SSD has failed, after the firmware update, BIOS can handle the SSD.

  I would recommend to check the SSD for the firmware update!

• Satellite Pro 6100 does not recognize the single battery external power

  Whenever I have start Satellite Pro 6100 Win XP Pro with standard battery mounted and connected to the power supply computer laptop does not recognize the ext battery supply single supply and during 'start-up' goes into hibernation.

  By pressing the power on button laptops "wake up" and indicate that the battery is empty or may not even decide when completely loaded, then says connect the station even if still connected, looking under Toshiba console when it runs shows running on battery when still in the power of the ext?

  I have two batteries and both give the above symptoms even when I remove ext of laptop power always runs with power supply by battery but no light orange or green for battery.
  Any ideas?
  Concerning
  Phil

  Hello

  Is your AC adapter malfunctions or there is something wrong with the power supply to electronic s laptop.
  In the first case you could purchase a new compatible AC adapter and could check if the laptop can run successfully.
  The second possibility is a serious hardware problem, but in this case, the laptop must be checked by an authorized technician.

• Windows Media Player does not recognize the new downloaded songs

  I have a Pavilion a4310f Prod Nr: race AY014AA-ABA, Win 7 Home Premium 64-bit.

  I just found out that Windows Media Player does not recognize the songs, I recently downloaded from Wal-Mart music download Site.  The songs can be seen in the music library in a folder called 'Downloads' and I can open each song and he will play when double-clicked.  The problem is that I can't create a playlist containing the new songs and burn a copy of the reading list, because the songs are not listed in the Media Library Player any hot it is sorted (artist, Album, Genre, etc.).

  Any help/suggestions would be greatly appreciated.

  Mitch

  Problem solved!

  Went to: start == > Control Panel == > troubleshooting == > view all == > and ran troubleshooting on the library and the settings of WMP.

  Convenience store detected library corrupt and "in media files appear in the WMP library.  Then ran convenience store on WMP settings which reset OMP to default settings.  After that, everything worked as announced.

  Thanks to Big_Dave for putting me on the right track.

• Satellite A100 does not recognize the new CD/DVD drive

  I bought a new CD/DVD drive for my A-100 of Toshiba Satellite age of four year old went crazy and wouldn't work.

  Unfortunately, I bought a DVD of Toshiba Portege A100 / reader Combo CD - RW that is not exactly what I had before the jump that it will still work.

  Unfortunately, I'm surprised because it does not recognize the CD/DVD drive at all: /...
  It seems to work, and the light blinks I think that it is not broken.

  I just plugged it because that's the way I was told to do.
  I need to download the drivers to operate?
  It will work on my laptop, or is it a "most recent" CD player that will not work with my laptop?

  I'd appreciate any help. THX

  The BIOS does not recognize this new CURIOUS because the player seems not to be fully compatible.
  I think there bad master/slave/c-salt settings

  As you know these settings can be changed on the external CD/DVD drive for desktop switching jumper. But it is not possible for computers portable CD/DVD players.

  You can solve it only purchase a new compatible disc.

  Usually the ASP in your country could help you buy this disc of these guys here
  However, you can consult the user manual if there are a few details on the compatible sides.
  My user manual provides this information.

• HP 5530: Printer does not recognize the wireless router

  Printer worked so well. Moved and changed via AT & T Uverse and printer HP 5530 network will not recognize the wireless router information. I uninstalled the printer from my ASUS laptop and tried to reinstall nothing doesn't. The cd supplied with the printer woould check not the printer again. The printer is less than a year. I don't know what is happening. Can you help me solve this problem?

  Replacement of your wireless router try here.

  http://www.HP.com/global/au/en/wireless/reconfiguring-system-Help3.html

• HP Officejet Pro 8100: HP Officejet Pro 8100 - do not recognize tray 2 in the system set up (10 surface 4 pro runningwin 64 bit)

  I have a HP Officejet Pro 8100.  It is connected by the network of my 4 Surface Pro running Windows 10.  When I add the printer in the printer and window Deivce, he finds the thin printer.  In the printer properties, it shows Tray 1 and the duplex option.  However, it doesn't show a tray 2.

  I searched the forum.  I do the following:

  1. turn off the printer

  2. Remove Tray 2

  3. fed up printer

  4 tested - test page printed

  5. power off

  6 added tray 2

  7. power

  in settting printer - no tray 2 listed in the properties of the printer not-online setting tab

  suggestions?

  Hi Davidro,

  Thank you for your answer!

  For the moment, please try our HP print and Scan Doctorand let me know what happens!

  If it helps, please consider clicking on "accept as a solution." And, please click the thumbs up icon. The two icons are below this post.

  I hope this will help you!