HP Officejet Pro 8600 - computer gives error when printing

I use a computer acer laptop with Windows 8.1.

My HP Officejet Pro 8600 has a month or 2 without printing because a (then all) of my ink cartridges were empty.  Sometimes I tried to print something forget it, and I would like to get a notice of this ink had to be replaced.

Last week I replace the cartridges, I had the "Thank you for installing authentic HP ink" pop up on my computer, but I still cannot print.  I get a box pop up at the top right of my screen which indicates the printing error.  No other information is given on what is the error.  All I can find says that the printer works normally.

I ran, I print head cleaning and it printed a nice test page.  I was able to scan a document to my laptop, so I know that they can communicate with each other.

Although my clients appreciate getting electronic reports, a paper copy must always be sent.

Any help would be greatly appreciated.

Hi, try to run the HP Print & Scan Doctor program. (link)

Tags: HP Printers

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