HP Officejet Pro 8610: Cannot print from the HP ePrint app on the Internet

Hello

I try to print using the HP eprint on my Android mobile application. I am able to print using the WiFi on my phone but when on the go, the app will not find the printer. The eprint service works correctly since I can print when sending an email to my address of email eprint even when I travel but the application won't work when the printer of the Internet access. The printer is connected to a cable modem, wireless. Is there a way to print through the Internet using the HP ePrint app?

Thanks in advance

Well after I asked a few friends with iPhones and Android devices to print over the Internet using the application, I noticed that everyone could.

So, initially, I reset the printer to the factory setting and reconfigured it. It has resolved all the issues I've had both with built in the application to manage as well as my phone. Now I can normally use the HP ePrint app on the internet and printing.

As a side note, I downloaded an update of the firmware to the printer and most probably caused problems, but, as says the resolved all factory reset.

See you soon

Tags: HP Printers

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