HP Officejet Pro 8610: hp officejet 8610 printer error "Please stop your printer, and then click.
When I turn on my HP Officejet Pro 8610 - it goes through its cycle - once it ends the initialization of the startup LCD flashes a Blue Screen of Death with B8931C7C for less than a second, then the screen shows printer error "Please stop your printer, and then click.
I've tried so far, I've tried it unpluggin at the back, wait 15 seconds and 60 seconds. Also this operation and in him plugging in several power strips and directly into the wall outlet.
I was able to restore the default settings at one time. This questions has gradually deteriorated to the point that wow its very pretty in a loop without end with failure - consistantly crashing after start up - please advise.
Welcome to the Forums of HP Support!
I understand that your printer HP Officejet Pro 8610 is stuck in an error state. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution" if I helped successfully will solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.
I can see how frustrating, it would be for you. The error you receive is usually related to a general printer error, sometimes leading to a hardware problem.
I take a flashlight and look inside the obstruction.
Use this guide to check obstructions:
I see that you reset the default printer. Have you tried a reset complete semi? I can send you this information in a private message. In the forum next to your handle name simply click on the envelope to see.
If you have completed all the above steps and your product still has a problem, service the product.
If the printer is buyer's remorse period, you can take that back at the point of sale or contact HP.
Contact HP for service in all countries except Asia-Pacific.
What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
Step 1. Open the link: www.hp.com/contacthp/
Step 2. Enter the product number or select Auto detection
Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
Step 4. Scroll down and click on options contact HP - click Get phone number
File number and phone number are displayed.
Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!
Tags: HP Printers
After an update of Windows 10/diversion, my HP Officejet Pro 8610 is more listed in printers. I tried to reinstall everything, restarting, disconnect, find printer can't find anything (the printer is right next to me).
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The printer is not detected after Windows update. Is this fair?
I would definitely help.
First, uninstall the old drivers installed in your PC by following the steps below.
- Right click on "Start" and select "programs and features".
- Find the option that the printer name and then click "Uninstall" on the top of the window.
Restart the PC and download the latest drivers for the printer from the link below and install the printer. It should work.
I hope this helps. Let me know to learn more
Happy to help you. I work for HP
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Is it possible to print a document on legal size paper on the Officejet Pro 8610 printer? If so, how can I do or where can I find instructions? I need to print an excel document and may take up to print, but do not know how to load the paper. The tray is too small.
Theuser's Guide (Chapter 2, Page 24) explains how to extend the tray for legal size paper.
NOTE: To load legal-size paper, press the blue latch located bottom left of the status bar of entry and
Deploy the status bar.
Printing preferences to specify the printer paper that you use.
Paper size and Media Type:
Control Panel > display icon > devices and printers > click on your printer >
Printing preferences > paper/quality tab
Reference, suggestions and examples:
According to the program / browser you use present it the print job, you can reach the printing preferences in preview before printing.
Example - Firefox:
Browser > file > (click) Print > properties (open printing preferences)
Reference, suggestions and examples:
When you see a post that will help you,
Who inspires you, gives a cool idea,
Or you learn something new.
Click the 'Thumbs Up' on this post.
My answer-click accept as Solution to help others find answers.
I have a problem with HP officejet Pro 8610 print, it prints very slow and then it stop in the middle and then print again after 3-5 seconds, it is very time consuming. I've known this for 2 weeks and this printer is brand new as 2 weeks of age. I tried to reinstall it 3 x already. I use a wireless connection to the printer, but even if you use a usb cable I still encounter this problem. Please help me with this printer.
Welcome to the Forums of HP Support!
I understand that you have some problems with your PC of Windows 8.1 slow printing to your Officejet Pro 8610 e-all-in-one printer. I can help you with that.
To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once this is done, please let me know if you still have problems slow printing.
Please let me know if that solves your problems. If so, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.
When I try to print an attachment, I press 'Print' and then 'OK' but then get the message @print ot file '. I thought that I would be able to print the attachment without having to do extra anthing.
· You want to print and whence? What application you are trying to print from?
· Were you able to print before on the system?
· What type of file you want to print?
· Apart from that you can print from other applications?
If you try to print a document from the internet then, I you suggest saving it to the desktop and then try to print and check if the problem persists.
I suggest you return the article mentioned below, if you try to print from the internet explore.
You cannot print or print preview Web pages in Internet Explorer on Windows Vista or Windows 7
Original title: Lexmark printer
Thank you for helping me to get my laptop working again - after contacting the Microsoft Community, Microsoft and my ISP, my email seems to work so I can get all my incoming messages.
But I'm still having a problem printing. I tried to uninstall the Lexmark S605 and I get the message error "series Lexmark S600 is currently in use. Wait until the printer has finished printing and then uninstall. "I get this message even if the printer is turned off and unplugged.
Before I tried to uninstall, I tried to update the drivers from the Lexmark site and it says the update was successful, but nothing prints. Printer is no longer supported by Lexmark. Wireless connects, but I have also tried to make it work using the USB connection.
Printer print wireless from office, but not my laptop.
Does anyone have an idea on how to uninstall the Lexmark program?
Restart your computer and check the queue to printer in the Notification area, as suggested.
Click on the printer
Cancel all Documents
For more information, visit the below mentioned link:
Run the printer problems to: http://support.microsoft.com/gp/printing_problems?entrypoint=WHHT
You can see the below mentioned links.
Hello, my printer was working well, but the colors were not true to life printing. I tried to print a page of print quality diagnosis and this prompted to say that the ink cartridge is damaged. Now, it will not be printed. Help, please.
I see that you get an error message "ink cartridge is damaged. I would like to help you today.
Please, try the following steps to see if it will solve the problem.
If the problem persists, please Contact the HP Support for help. Check the model number and the form to receive a file number for faster assistance.
If you appreciate my efforts, please click on the "Thumbs up" button below. Thank you.
just started using my officejet pro 8610. love it but I can't seem to aline sheets of labels when I print multiples. When I print 3 copies it will make good on the 2 / 3. I have the tray loaded with about 50 sheets of paper of reg and then ask my sheets of labels above. Have I not it overloaded or what.
Welcome to the HP Forums.
I see that you experience a problem when you attempt to print more than 3 pages of paper for labels at the same time.
You said that you have plain paper in the status bar, as well as the label paper. Please delete. Use just the label paper when you print labels. It would be the same scenario that you were printing photos and using photo paper. Remove all of the regular paper.
If you still have questions or if you have any other questions, feel free to write me again.
See you soon,.
HI, I have the HP Officejet Pro 8610, I downloaded the HP all in one application.
I can print the pictures very well, but no matter what size option, I selected (4 x 6, 3 x 5 ets) - still, it prints a picture 8 x 10 - can someone help or give me the sense that the impression of small photos?
Welcome to the HP Support Forums!
I understand that you have some problems with small photo printing from the application of all-in-one remote control for your Officejet Pro 8610 e-all-in-one printer. I can help with that.
What is happening is the size option you are using is select the paper size in the printer, not the size of the photo. If you want to print photos of 3 X 5 or 4 X 6 then you will need to reduce the size of the image before you load the all-in-One Remote App or load 3 X 5 or 4 X 6 photo paper in the printer. A final alternative is to print from a Windows PC or a Mac instead, that would give you much more control over how pages are printed.
Please let me know if this helps you with your printing. If this answers your question or solves your question then click on accept solution and if you appreciate my help then please click the thumbs up icon. You will find the two below my post. If not, have a great day!
I am the first time in this forum. Yesterday, I set up my new printer OfficeJet Pro 8610. With ethernet connection, it works fine. "When I set up the Wi - Fi connection, the printer in a few seconds said: printer eror, and on the printer" and restarts. Can you please help me solve this problem? I bought this printer for wireless operations during the first!
On my wireless works several laptops, mobile phones,... etc.
I have updated the printer with the new firmware, too.
Thanks for quick help!
Thank you for your response. As I talk with the support center to our country of Slovakia, the problem is on the router on the side of the internet provider. After the update of the firmware on the router, the problem of many was indicated by connections wirelessly with HP network printers. Provider is UPC Slovakia, UBEE router. I give the floor with their support, they will make the new version of the software. Thanks again for the good help from HP support!
I bought a HP Officejet Pro 8610 a few months ago to use mainly for scanning and copying for a home business. I could not get the printer to print a sheet of paper without deformation of paper and printing things on an angle. I use paper nine of a ream of fees. I tried to reload the paper, using less paper in the tray, using more paper in the tray, etc. My main Canon printer has recently died, and now I have to be able to print business documents and controls on my HP printer. Any suggestions?
Welcome to the Community Forum of HP.
A few ideas
The printer may need to be aligned after you do not use as a regular printer for a long time.
Down 2/3 of the way through the document, find "step 4: calibrate the line break"-you want to complete it!
Belle is not usable equal
The HP 8610 can care for the moisture content of the paper, or maybe the printer doesn't like the weight of the paper you are trying to use. This is the simpler, more straightforward answer.
Assuming that you selected correctly before the type of media in the printing preferences for the printer knows what kind of paper to expect and how to react - the printer is maybe not able to manage this particular test. If this is the case, and regardless of the perception of the quality of the paper, there is no way to force the printer to accept this document. It is not a question of "bad paper" - it is a question of how the printer sensors respond to the book.
Beautiful paper is not always equal paper which is printed on each printer. HP printers are not the only picky ones in the world. All printers of high quality can respond to the report in this way. You don't have to use paper HP, is told by the way. Try different papers. Place this paper somewhere cool and dry to store and try again later.
If you have not already done so, you can set the media type in printing preferences.
Setting the media Type tells the printer what kind of paper be expected; the printer sets the reels and the spring tension to pull the paper into the printer correctly.
The case of the order of the missing pages
You mentioned something in passing that might be important:
You will use your OfficeJet 8610 to print checks.
If printing of cheques requires a feature 'Page Order' of the printer, you may be interested in the following:
See the entitled subject
- Page order - front to back / back to front
- Option 1: Use the OfficeJet Pro 8600 driver
Click on the thumbs-up Kudos to say thank you!
And... Click on accept as Solution when my answer provides a fix or a workaround!
I am happy to provide assistance on behalf of HP. I do not work for HP.
Last week I updated the HP OfficeJet Pro 8600 to a new 8610 of OfficeJet Pro to my office. The printer is connected to the wired network with a static IP address and 5 of 7 the office computers can print to it without any problems.
The other two computers cannot print documents from any product of MS Office, but they can print the following file types:
The printer will also print page content Web of Internet Explorer 11, but not Firefox 34.0.5. It allows to print Excel spreadsheet, but only from Apache OpenOffice spreadsheets. OpenOffice will print all Word documents. It will not print any format MS WordPad.
Two computers, problems are running Windows 7 Pro 64 bit.
I have already uninstalled and reinstalled the software several times. I also uninstalled all HP files and records using Revo Uninstaller, where a former registry value was the process.
I tried the convenience of installation HP, HP Print and Scan doctor, HP Support Solutions Framework. I tried to manually re-install all the drivers, I tried every convenience store printing Microsoft, disable firewall and everything else I could think of.
Under the heading "Ports" on 'Printer properties' I installed it as "HP network monitor of rediscovery" and the types of WSD port with the same result. If I try to configure the port, I get error 0x0000007b.
Thanks for posting on the HP Forums!
I understand that your Microsoft Word documents do not print your 8610 Officejet from two of your computers again. I was able to find a post on the HP Forums regarding the same problem you are having. Please follow this link for Officejet Pro 8610 do not print documents from MS Word. In the post are step by step instructions provided by @X-23 that the crimped to provide a solution for other customers face the same problem.
I hope that this provides a resolution for you also!
Let me know how it goes!
I'm trying to help a client to their printing problems.
They have a Windows Server 2008 R2 Foundation install, they are trying to print from. The printer appears to have been installed properly and had been using the steps described in this article: http://support.hp.com/us-en/document/c03351547
The issue, is that even when to print a test page, the page of the coils in the window "See what's printing" and disappears, as if she had been sent to the printer. No page out of the printer.
I restarted the server several times.
I can ping the IP address of the printer, and I can also access the page via Chrome.
The Officejet works with their computer Windows 7, which are on the same network.
Am I missing something?
I was able to solve this problem by following the steps described in this article: http://h30434.www3.hp.com/t5/Printing-Issues-Troubleshooting/No-print-from-Windows-7-Desktop-and-Officejet-Pro-8610/m-p/5120498/highlight/true
Hi all. I would like some advice please. I would like to know if the HP Pro 8610 e Google Cloud Print ready for use unless it is connected to a pc. Thank you.
Thanks for your comments.
The Officejet Pro IS listed as a printer of Google's Cloud.
Please click on the "HP Officejet HP e-Print printers that can use Google Cloud Print' link.
I have an Officejet Pro 8610 and whenever I try to print photos on photo paper, that the pictures come out running together and wet with I can do to fix this
The 1st thing I would check is the orientation of the paper in the printer.
Make sure the print side on the down in the status bar (pg 25/36 in the user's guide)
Also can I suggest to check the printing on the printer settings.
Below, I have attached a link to the guide of the user of this printer, it should help.
Guide to pg45 of the user (with print)
Please let me know if this was helpful.
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