OfficeJet Pro 8610: Printing on HP Officejet Pro 8610 doesn't give any form printing

Hello

I'm trying to help a client to their printing problems.

They have a Windows Server 2008 R2 Foundation install, they are trying to print from. The printer appears to have been installed properly and had been using the steps described in this article: http://support.hp.com/us-en/document/c03351547

The issue, is that even when to print a test page, the page of the coils in the window "See what's printing" and disappears, as if she had been sent to the printer. No page out of the printer.

I restarted the server several times.

I can ping the IP address of the printer, and I can also access the page via Chrome.

The Officejet works with their computer Windows 7, which are on the same network.

Am I missing something?

I was able to solve this problem by following the steps described in this article: http://h30434.www3.hp.com/t5/Printing-Issues-Troubleshooting/No-print-from-Windows-7-Desktop-and-Officejet-Pro-8610/m-p/5120498/highlight/true

Tags: HP Printers

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