HP officejet pro 8610: wireless printing

I installed a wireless printer.  He printed page during installation.  But will print cyber (I see in the queue printing but the paper size print never) when I try to print a document

Welcome to back @1991kahuna !

I saw that you can't print from your Windows 7 system, your Officejet 8610 via your wireless network, and I hope to help. Please get back to me with the results of the below questions I have for you start!

  1. Have you tried printing from different programs?
  2. Have you tried to uninstall and reinstall the software?
  3. What firewalls and antivirus software are installed?
  4. Have you tried to disable or uninstall the?
  5. Please run the print and Scan Doctor to see if the tool can fix the printing problem, if there is a problem the tool can detect but cannot fix, you'll see in the results.

Tags: HP Printers

Similar Questions

  • OfficeJet Pro 8610: Officejet Pro 8610 wireless printer is constantly busy and does not update the software drivers.

    I'm trying to update my printer via the steps outlined on the HP website. However, when identify my printer and try to install the revised version of the software of my printer continually says its busy. This means that the printer will not update.

    When I first tried this software update the status of the printer was ready however after failing at the start of this first attempt each following update failed because the printer is busy. I turned he walks several times and even turned off then the option automatic updates with no luck.

    Without being able to change that status, I can't update the printer. I know that it is able to connect to the network, because it checks and tells me that he has the latest software version available fo, so I am very confused as to how I can fix this.

    Any suggestions?

    Hey @Branthwaite, welcome to the Forums of HP! I'd love to help you update your JO 8610.

    From your description, I understand that you cannot refresh the printer as it is stuck in the free/busy information.

    We will perform a hard reset. To do this, leave the printer and unplug the power cable for 1 minute. While it is unplugged, press and hold the power button on the printer for 10-15 seconds to release built his power, then after the minute, plug the printer in. Also, even if you have used a surge protector/power bar this whole time and you feel this isn't the cause, please plug it in to a wall outlet so that we can eliminate the source of energy as the primary cause.   Questions when it is connected to an uninterruptible power supply/Strip/surge protector power

    * In this document, you will see, QUESTION: questions or problems may occur when a printer HP LaserJet series printer is connected to a UPS (UPS), a power strip or a surge protector that is not limited to the Laserjet printers.

    I can't wait to hear back on your part. If performing a hard reset, or move the printer to a socket solves the problem, please click Accept as Solution button below so that the community can see your problem is solved. If the problem persists, please don't forget to leave me and I'll do everything I can to help.

  • HP Officejet Pro 8000 Wireless: Download for Officejet Pro 8000 Wireless printer driver

    I've been looking for a printer driver download for my HP Officejet Pro 8000 Wireless printer, but unable to find one and the web page keeps just leading me in circles.  I'm under IE 9.0 and Windows 7 Professional.  Could you give a link to download the driver?

    See this:

    http://support.HP.com/us-en/document/c02266980

    or

    http://support.HP.com/us-en/document/c02693964

  • HP Officejet Pro 8000 Wireless printer: Always be streak on copies vertical white

    HP Officejet Pro 8000 Wireless printer: Still get a vertical white streak down the photos. I changed the yellow/black printhead. Only one aid note said I should try to clean the scanner glass. Where is the scanner glass, and how to do for her?

    Other options to get rid of the vertical line?  Thank you.

    Hello

    It sounds like a problem with the printer itself, because it is indeed a vertical GIS. A cartridge problem would cause a horizontal issue. You can tru is the cleaning of transport, stem from the metal bar that you see in the printer, and carefully clean the Strip transparant. This with a lot of attention that its rather delicate and if it breaks the device is ready for the trash.

  • HP Officejet Pro 8610: IMPOSSIBLE to PRINT GMAIL WITH NEWLY INSTALLED HP OFFICEJET PRO 8610 wireless

    All documents from my computer of fine print using the 8610 wireless.

    However, if I try to print any GMAILs, nothing happens.  I checked I have the selected 8610 as default printer and the printer has the correct documents ready, but nothing happens.

    OK, let's check how Chrome is set up to print.  (I also have a 8610 and easily print chrome!)

    Open any page.  Either type CTRL-P or open the Menu and select 'print '.  Another page should open with the printing options.  What do you see?  Your printer to display by default, or "Save as PDF" by default?

    Look at the field "Destination".  Just to make sure that you have selected the right printer, click on the "Edit" button, then see "Local Destinations".  Click on the "Manage" link to see all available printers.

    Remember that the right pair has been selected.  Mine shows that "HP Officejet Pro 8610 (network)" and has the green check by default.

    Something is not right to install in Chrome.  Worst case, we can uninstall/reinstall Chrome it!

    WyreNut

  • Officejet pro 8500 wireless print envelope

    2750 old boy had a slot "envelope" in the output tray to make unique envelopes.  Which was very convenient.  My brand new 8500 had no such "slot" and it seems that I have to remove all of the paper in the tray to put one envelope in!  That makes sense to me, but I'm not just any housing "simple envelope" anywhere!  Is it possible to print one envelope with the officejet pro 8500 wireless without having to use the tray itself?

    Thank you

    DrBillS

    I HAVE THE ANSWER THAT WE ALL NOW!

    If you're like me: I am running Windows 7, using Microsoft Word 2007, and you have the Officejet Pro 8500.

    I just spent the last hour on the phone with a customer service very friendly Rep who tried to help me to print without margins on an envelope. I have try on mail merge and include a return address printed in the upper left corner and a printed stamp sorted in the right corner. Whenever I want to print it would create a margin on the left and right side.

    She thought at first it was a software problem with Microsoft Word 2007, because in his version of Word 2003, she could print borderlessly. But I then created an envelope in Photoshop and tried printing without margins. Once more, it would create a margin on the left and the right that was a little more "5/8 of an inch. In fact, the exact margin size is 0,6875 ".

    Anyone else having the same problem? I'm sure you are.

    HERE'S WHAT YOU SHOULD DO IF YOU WANT TO PRINT WITHOUT MARGINS ON AN ENVELOPE:

    (1) choose a new document in Word 2007, then choose Virgin doc 'LETTER' (no envelope)

    (2) a set of left margin: 0,1875 (Yes it's small!)

    (3) a set of right margin: 1.5

    (4) set the top margin: 2.1875

    (5) also set the bottom margin: 2.1875

    (6) turn the grid if you see your work area.

    The grid can be enabled in the 'View' menu and then select the gridlines check box. If you hold down the 'alt' key, you can move objects (such as text boxes) without having to align them on the grid.

    Create your envelope, then print. Essentially what you are fooling your printer to think you are printing on a letter for an envelope printing in reality. I need to print 1000 at a time, so it was do-or-die because I just bought this printer and love the speed at which it prints in color. especially on the functionality of the project.

    Good luck!

  • OfficeJet pro 8610: envelopes print Officejet Pro 8610 MS Word on MacBook Pro

    I have Officejet 8610 Pro which does not print envelopes envelopes in MS Word. All white poster print preview. I played with the settings as much as I can find. Yesterday, technical support to print from pdf, but today it is not still do.

    Hello @gmint,

    Welcome to the Forums of HP Support!

    I understand that you are having problems when printing envelopes by MS Word on your computer Mac OS X 10.10 to your HP Officejet Pro 8610 e-all-in-one printer. I would like to help you today with this printing problem. Now, if you are aware, printers print only what they are just "said" to print through the preview window before printing. If the preview window before printing empty poster under the program that you are printing since the printer is "said" to print a blank document. Therefore, your printing problem may lie with a program problem or a conflict of printing on the computer itself. In saying that, I'll run ensure you through some steps of troubleshooting for you that your HP Officejet printer driver is installed and used correctly on the Mac. I also have perform you some troubleshooting on the computer itself. Can I please you follow the steps below.

    Step 1: Resetting the printing system:

    To begin, I will have you reset the printing system on your Mac because it is important that we have a pleasure to work with for troubleshooting clean slate. Please click herefor instructions on how to perform the reset. When the site opens, follow the steps under "Reset printing in OS X Lion system." This Reset deletes each printer on your Mac. However, it does not uninstall printers. Therefore, if use you other printers on the Mac, once the reset is complete simply make sure printers are attached via a USB cable or connected network and (+) add hide them po do add not your HP Officejet back in right now.

    Once the reset is complete, proceed to the next step.

    Step 2: Uninstall the drivers and software:

    Please click here to find out how to properly uninstall your printer. Once the site opens select the drop down menu 'Mac OS X v10.6, OS X v10.7, OS X v10.8 and OS X v10.9' and follow the steps to complete uninstallation.

    Once the uninstall is complete, please continue on.

    Step 3: Check and repair your Mac disk permissions:

    1. Open Macintosh HD and go to Applications
    2. Go to the Utilities folder
    3. Open disk utility
    4. Select the hard disk volume, you use (usually on the left)
    5. Select verify disk permissions
    6. Once this process is complete, select repair disk permissions

    Step 4: Check the Apple updates: 

    1. Go to the Apple
    2. Select System Preferences
    3. Select software update
    4. Click update now
    5. Install your available updates
    6. Computer restart

    Step 5: Reinstall your software and drivers: 

    1. Please click here to download the latest drivers for your HP Officejet

    2. when the download is complete, please follow the guests on the screen to reinstall your printer

    3. Once your HP Officejet is successfully installed I'll ask you to verify the driver that is used to ensure that the complete functionality of HP Officejet driver is used and not the generic driver Apple Airprint. To check the driver please click Apple menu, then click on System Preferences.

    4. click on Print & Scan and then check if the name of your printer appears in the printer list.

    5. click on the name of your printer, click the sign minus (), then remove the printer.

    6. click on the plus sign (), click Add a printer or a Scanner, click the name of your printer

    7. click on the area of use or with the help of Print and then select the name of your printer on the shortcut menu. Ensure that the Officejet driver is selected and not the Airprint

    8. click Add to add the printer to the list.

    Now that the correct driver is added to please try to print an envelope or a PDF file again to check if the problem has been resolved.

    Please reply to this message with the result of your troubleshooting. I look forward to hear from you!

  • HP Officejet Pro 8500 Wireless print pink instead of blue

    Until recently, I never had a problem with this printer; However (now when I didn't print blue) it comes out pink... I cleaned the head many times and has also replaced the Cyan Ink Cartridge with a new and fresh cartridge, and nothing seems to solve the problem... All suggestions are solicited.

    Hi Chuck,

    I understand that you have a problem with your printer Officejet 8500 Wireless color print does not correctly. I'm sorry to hear what is happening, but I will do my best to help you!

    I understand that you advised you already tried cleaning, but I will suggest that take you a look at this document to print quality because it has a few others not for you to try as well. If the problem persists after this document, although I suggest you clean the printhead contacts manually because it might be an accumulation causing the colors do not print correctly.

    Finally, I also recommend connect the printer directly to a wall outlet to make sure that the printer is getting enough power to function properly.

    Hope this helps, have a nice day!

  • HP Officejet Pro 8610: Wireless connection

    Have had this printer for a couple of years, it has perfectly connected to our wireless network with up to now. Any other device wireless in the House connects fine, but the printer cannot find our network. Is to find all the neighbors networks, but not ours. I rebooted. I got the name of the network manually. What should I do?

    Turn off printer and router. Turn on the router, wait 3 minutes. Turn on the printer. Status now?

  • HP Officejet Pro 8610: Cannot print from the HP ePrint app on the Internet

    Hello

    I try to print using the HP eprint on my Android mobile application. I am able to print using the WiFi on my phone but when on the go, the app will not find the printer. The eprint service works correctly since I can print when sending an email to my address of email eprint even when I travel but the application won't work when the printer of the Internet access. The printer is connected to a cable modem, wireless. Is there a way to print through the Internet using the HP ePrint app?

    Thanks in advance

    Well after I asked a few friends with iPhones and Android devices to print over the Internet using the application, I noticed that everyone could.

    So, initially, I reset the printer to the factory setting and reconfigured it. It has resolved all the issues I've had both with built in the application to manage as well as my phone. Now I can normally use the HP ePrint app on the internet and printing.

    As a side note, I downloaded an update of the firmware to the printer and most probably caused problems, but, as says the resolved all factory reset.

    See you soon

  • HP OfficeJet Pro 8610: my printer HP Officejet pro 8610 ceased two-sided printing

    Even if I check duplex printing as my selection, the print job is unilateral.  This feature is used to work perfectly.  Does anyone know how to fix this?

    Hi @-donna-1,.

    Thanks for getting back to me.

    Did you follow the steps described in the guide to see if you have the HP two sides printing accessory (duplexer) installed?

    In the section: How can I auto duplex if my printer support?

    If the problem persists, follow these steps:

    Fix permissions of the drive on the Mac:

    1. Close all applications.
    2. In the Apple menu, click OK, click Applications, and then click utilities.
    3. Double-click disk utility.
    4. Highlight your hard drive / partition on the left.
    5. Click on check and then repair disk permissions.
    6. Restart the computer.

    Reset the printing system:

    Note: This will remove all printers in the print and Fax/Scan, any printer deleted can be re-added later by clicking the sign plus (+) symbol.

    1. Click on the Apple icon and then click on System Preferences.
    2. Click on printers and scanners.
    3. Make a right click (or Ctrl + click) in the left white side panel, and then click Reset Printing System.
    4. Click OK to confirm the reset.
    5. Type the name and the correct password.
    6. Click OK to reset the printing system.

    Add the printer:

    1. Then click the + to add the driver, select the printer (you may need to click the drop down menu to select the name of the printer).
    2. Then click the Add button. Do not add the AirPrint driver.
    3. Now, try to double-sided printing.

    I hope this helps.

  • HP Officejet Pro 8610: different print preview

    I print a certificate in MS Publisher in landscape orientatiion.  It is perfectly centered and print preview is just perfect as I want.  When it prints, however, text boxes (text) is pushed all the way to the left of the page.

    Hi @Janekaskel,

    You are welcome!

    Think of Mark 2 as "accept as solution" so that other members of the community can find the easier answer as well.

    About your drivers, I ran the HP print and Scan Doctor because he will be able to find any driver conflicts.

    I hope this information is useful!

  • OfficeJet Pro 8610: HP Officejet Pro 8610 is printing, but will not copy. Copy menu appears (turn on)

    I copied changed something 2 days ago. Today, the copy menu does not shine when you touch it. I printed yesterday and today documents and the internet.

    What could be wrong?

    This sounds like it could be a problem with your monitor.

    Have you tried turning the printer off and then on? Or perform a hard reset?  This guide describes the fixes and additional solutions.

    Please let me know if these help to get your printer working properly again.

  • HP Officejet Pro 8000 Wireless - print out this partial test page after each print job

    I get this page a partial alignment (?) after each print job.  I reinstalled the software, aligned and cleaned print heads, contacts cleaned print head, but still get this page.  Pretty frustrating.

    This image, I see that the printer does not align correctly.  If the unit is out of alignment, then the sensors in the printer detects it.  That's why the printer is constantly trying to perform the alignment.

    There is a document with the steps to solve this problem.  The document helps walk one by checking the cartridges and the parameters to determine if the problem is software or hardware.  Click here to access the troubleshooting document.

    I hope this helps.

  • OfficeJet Pro 8610: Envelopes print in black all the

    This was bought in December and every time I try to print envelopes, they are entirely covered in black ink.  Removed and reinstalled the printer, it did not help... Everything else works fine.

    Contacted technical support, had again to remove the printer because it was in conflict with the MAC OS which agent knew a driver problem.  New updated installed driver and the problem is GONE... Appreciated your effort and the phone number.

Maybe you are looking for