HP Officejet Pro 8610: different print preview

Similar Questions

• OfficeJet pro 8610: envelopes print Officejet Pro 8610 MS Word on MacBook Pro

  I have Officejet 8610 Pro which does not print envelopes envelopes in MS Word. All white poster print preview. I played with the settings as much as I can find. Yesterday, technical support to print from pdf, but today it is not still do.

  Hello @gmint,

  Welcome to the Forums of HP Support!

  I understand that you are having problems when printing envelopes by MS Word on your computer Mac OS X 10.10 to your HP Officejet Pro 8610 e-all-in-one printer. I would like to help you today with this printing problem. Now, if you are aware, printers print only what they are just "said" to print through the preview window before printing. If the preview window before printing empty poster under the program that you are printing since the printer is "said" to print a blank document. Therefore, your printing problem may lie with a program problem or a conflict of printing on the computer itself. In saying that, I'll run ensure you through some steps of troubleshooting for you that your HP Officejet printer driver is installed and used correctly on the Mac. I also have perform you some troubleshooting on the computer itself. Can I please you follow the steps below.

  Step 1: Resetting the printing system:

  To begin, I will have you reset the printing system on your Mac because it is important that we have a pleasure to work with for troubleshooting clean slate. Please click herefor instructions on how to perform the reset. When the site opens, follow the steps under "Reset printing in OS X Lion system." This Reset deletes each printer on your Mac. However, it does not uninstall printers. Therefore, if use you other printers on the Mac, once the reset is complete simply make sure printers are attached via a USB cable or connected network and (+) add hide them po do add not your HP Officejet back in right now.

  Once the reset is complete, proceed to the next step.

  Step 2: Uninstall the drivers and software:

  Please click here to find out how to properly uninstall your printer. Once the site opens select the drop down menu 'Mac OS X v10.6, OS X v10.7, OS X v10.8 and OS X v10.9' and follow the steps to complete uninstallation.

  Once the uninstall is complete, please continue on.

  Step 3: Check and repair your Mac disk permissions:

  1. Open Macintosh HD and go to Applications
  2. Go to the Utilities folder
  3. Open disk utility
  4. Select the hard disk volume, you use (usually on the left)
  5. Select verify disk permissions
  6. Once this process is complete, select repair disk permissions

  Step 4: Check the Apple updates: 

  1. Go to the Apple
  2. Select System Preferences
  3. Select software update
  4. Click update now
  5. Install your available updates
  6. Computer restart

  Step 5: Reinstall your software and drivers: 

  1. Please click here to download the latest drivers for your HP Officejet

  2. when the download is complete, please follow the guests on the screen to reinstall your printer

  3. Once your HP Officejet is successfully installed I'll ask you to verify the driver that is used to ensure that the complete functionality of HP Officejet driver is used and not the generic driver Apple Airprint. To check the driver please click Apple menu, then click on System Preferences.

  4. click on Print & Scan and then check if the name of your printer appears in the printer list.

  5. click on the name of your printer, click the sign minus (), then remove the printer.

  6. click on the plus sign (), click Add a printer or a Scanner, click the name of your printer

  7. click on the area of use or with the help of Print and then select the name of your printer on the shortcut menu. Ensure that the Officejet driver is selected and not the Airprint

  

  8. click Add to add the printer to the list.

  Now that the correct driver is added to please try to print an envelope or a PDF file again to check if the problem has been resolved.

  Please reply to this message with the result of your troubleshooting. I look forward to hear from you!

• HP officejet pro 8610: wireless printing

  I installed a wireless printer.  He printed page during installation.  But will print cyber (I see in the queue printing but the paper size print never) when I try to print a document

  Welcome to back @1991kahuna !

  I saw that you can't print from your Windows 7 system, your Officejet 8610 via your wireless network, and I hope to help. Please get back to me with the results of the below questions I have for you start!

  1. Have you tried printing from different programs?
  2. Have you tried to uninstall and reinstall the software?
  3. What firewalls and antivirus software are installed?
  4. Have you tried to disable or uninstall the?
  5. Please run the print and Scan Doctor to see if the tool can fix the printing problem, if there is a problem the tool can detect but cannot fix, you'll see in the results.

  

• OfficeJet Pro 8610: Officejet Pro 8610 wireless printer is constantly busy and does not update the software drivers.

  I'm trying to update my printer via the steps outlined on the HP website. However, when identify my printer and try to install the revised version of the software of my printer continually says its busy. This means that the printer will not update.

  When I first tried this software update the status of the printer was ready however after failing at the start of this first attempt each following update failed because the printer is busy. I turned he walks several times and even turned off then the option automatic updates with no luck.

  Without being able to change that status, I can't update the printer. I know that it is able to connect to the network, because it checks and tells me that he has the latest software version available fo, so I am very confused as to how I can fix this.

  Any suggestions?

  Hey @Branthwaite, welcome to the Forums of HP! I'd love to help you update your JO 8610.

  From your description, I understand that you cannot refresh the printer as it is stuck in the free/busy information.

  We will perform a hard reset. To do this, leave the printer and unplug the power cable for 1 minute. While it is unplugged, press and hold the power button on the printer for 10-15 seconds to release built his power, then after the minute, plug the printer in. Also, even if you have used a surge protector/power bar this whole time and you feel this isn't the cause, please plug it in to a wall outlet so that we can eliminate the source of energy as the primary cause.   Questions when it is connected to an uninterruptible power supply/Strip/surge protector power

  * In this document, you will see, QUESTION: questions or problems may occur when a printer HP LaserJet series printer is connected to a UPS (UPS), a power strip or a surge protector that is not limited to the Laserjet printers.

  I can't wait to hear back on your part. If performing a hard reset, or move the printer to a socket solves the problem, please click Accept as Solution button below so that the community can see your problem is solved. If the problem persists, please don't forget to leave me and I'll do everything I can to help.

• HP OfficeJet Pro 8610: my printer HP Officejet pro 8610 ceased two-sided printing

  Even if I check duplex printing as my selection, the print job is unilateral.  This feature is used to work perfectly.  Does anyone know how to fix this?

  Hi @-donna-1,.

  Thanks for getting back to me.

  Did you follow the steps described in the guide to see if you have the HP two sides printing accessory (duplexer) installed?

  In the section: How can I auto duplex if my printer support?

  If the problem persists, follow these steps:

  Fix permissions of the drive on the Mac:

  1. Close all applications.
  2. In the Apple menu, click OK, click Applications, and then click utilities.
  3. Double-click disk utility.
  4. Highlight your hard drive / partition on the left.
  5. Click on check and then repair disk permissions.
  6. Restart the computer.

  Reset the printing system:

  Note: This will remove all printers in the print and Fax/Scan, any printer deleted can be re-added later by clicking the sign plus (+) symbol.

  1. Click on the Apple icon and then click on System Preferences.
  2. Click on printers and scanners.
  3. Make a right click (or Ctrl + click) in the left white side panel, and then click Reset Printing System.
  4. Click OK to confirm the reset.
  5. Type the name and the correct password.
  6. Click OK to reset the printing system.

  Add the printer:

  1. Then click the + to add the driver, select the printer (you may need to click the drop down menu to select the name of the printer).
  2. Then click the Add button. Do not add the AirPrint driver.
  3. Now, try to double-sided printing.

  I hope this helps.

• OfficeJet Pro 8610: HP Officejet Pro 8610 is printing, but will not copy. Copy menu appears (turn on)

  I copied changed something 2 days ago. Today, the copy menu does not shine when you touch it. I printed yesterday and today documents and the internet.

  What could be wrong?

  This sounds like it could be a problem with your monitor.

  Have you tried turning the printer off and then on? Or perform a hard reset?  This guide describes the fixes and additional solutions.

  Please let me know if these help to get your printer working properly again.

• OfficeJet Pro 8610: Envelopes print in black all the

  This was bought in December and every time I try to print envelopes, they are entirely covered in black ink.  Removed and reinstalled the printer, it did not help... Everything else works fine.

  Contacted technical support, had again to remove the printer because it was in conflict with the MAC OS which agent knew a driver problem.  New updated installed driver and the problem is GONE... Appreciated your effort and the phone number.

• HP Officejet Pro 8610: Cannot print from the HP ePrint app on the Internet

  Hello

  I try to print using the HP eprint on my Android mobile application. I am able to print using the WiFi on my phone but when on the go, the app will not find the printer. The eprint service works correctly since I can print when sending an email to my address of email eprint even when I travel but the application won't work when the printer of the Internet access. The printer is connected to a cable modem, wireless. Is there a way to print through the Internet using the HP ePrint app?

  Thanks in advance

  Well after I asked a few friends with iPhones and Android devices to print over the Internet using the application, I noticed that everyone could.

  So, initially, I reset the printer to the factory setting and reconfigured it. It has resolved all the issues I've had both with built in the application to manage as well as my phone. Now I can normally use the HP ePrint app on the internet and printing.

  As a side note, I downloaded an update of the firmware to the printer and most probably caused problems, but, as says the resolved all factory reset.

  See you soon

• OfficeJet Pro 8610: Cannot print from automatic feeding

  I have loaded the paper at the top of the page auto feed tray to print but the printer has not used this document.  He used the paper in the lower tray.  The printer use the ADF top of the page for printing?

  The ADF is used for input only. That is to say. Scan or copy

• HP Officejet Pro 8610: The printer screen showing "on paper."

  I bought my printer new last month and it has worked fine up til now with the same paper and original cartridges supplied. For some reason any today, after printing some documents ok, it came "on paper." I did as I did a few times already with no problems but this time the message persists, even if this isn't paper. I tried all the troubleshooting options - enable/disable, reload paper etc. but in vain. It printed a page of test ok but still then comes back with the error "on paper."

  Thanks for the reply, but I now address the situation.

  I could through the 'line of cat HP' and Veronica helped me with the problem. She took my laptop remotely and to reload a generic driver. He was not the driver for my printer itself. I took a note of the name of the driver and do not know how to find out. If someone wants to know the name of the driver and can tell me how to know please contact me.

  Whatever it is, it solved my problem and now the printer is fine.

  It was never a problem with feeding paper or rolls because even with the problem, it always prints a test page.

  Very good service however the HP Chat line.

• OfficeJet Pro 8610: HP OfficeJet Pro all-in-one 8610 do not print each attempt

  HP OfficeJet Pro all-in-One 8610 print intermittently

  11/09/2016

  This is a request for additional assistance from HP, Apple and AT & T Community Forums

  Machines and affected software:

  Printer HP OfficeJet Pro 8610 e - All - In - One.

  Serial number: CN4CNE3463

  Last updated: 06/09/16 (Version 5.0 (4.1.1 P, S; 5.17.1 F).)

  iMac 21.5 inch late 2009 (daily use)

  Serial number: W89415S5PC

  OS X El Capitan: Version 10.11.6

  MacBook Pro 13.5 inch late 2009 (occasional use)

  Serial number: W8942UW766D

  OS X El Capitan: Version 10.11.6

  MacBook Air 13.5 inches mid 2012 (daily use)

  Serial number: C02HX3ZADRVC

  OS X El Capitan: Version 10.11.6

  Wireless router: AT & T U-verse ARRIS NVG589

  more AT & T Wireless Access Point VEN501 device

  Wireless Router Range Extender: Linksys RE6500

  Multipoint unresolved printing problem:

  HP OfficeJet Pro 8610 had printed out successfully all the three above mentioned computers since the purchase of the 04/04/2015. End of August 2016 he started intermittently refusing to print wireless, sometimes do not connect wireless or holder from job to job.

  09/06/16 I posted the question on the Forum of community HP between 07/09/16 and 08/09/16 had dialogue on possible solutions. I followed the Commission received and interpreted it following recommended tasks - all without result:

  (1) sequential power off and cord power to the router Range Extender, OfficeJet 8610 Pro and iMac and removal after 60 seconds of powering the devices in the same order. Result: would not print.

  (2) off wireless to iMac. IMac connected to a printer via an Ethernet cable. Printer would not print.

  (3) tried to scan the printer for iMac's wireless: would not scan.

  (4) tried Scan via an Ethernet cable from the printer to iMac: Scan worked.

  (5) connecting iMac via an Ethernet cable to the router and printing system reset iMac to remove the printer and then added printer as directed by its name: HP OfficeJet Pro 8610 [455491]. The results have been mixed:

  (a) wireless to iMac to the router and Ethernet cable router for printer: test page printed.

  (b) the iMac to the router and wireless router for printer: test page will not print.

  08/09/16, having nothing specified by HP Community Forum, I contacted AT & T, the provider of my router and all my services (wireless, broadband, Internet, fixed phone) for the Support service.

  AT & T: recommended

  (1) make a new Setup wireless printing HP itself using my secure wireless network name and password, and then perform a reboot of the router. Between the two actions (new set-up and router reboot), the printer starts and print a previously submitted test page. To confirm that the printer was actually working, I turned off the printer, waited, he turned back and tried to print Test page: the page not print.

  (2) AT & T then told me to do a new manual of the printer setting. Just as I got Set Up on the screen of the printer, the printer prints the Test Page.

  AT & T told me that the printer should work fine now.

  Once I have shut down my system and restarted the 09/09/16, I found that I could not print anyway:

  Wireless to the router for printer

  Wireless to the router and Ethernet cable for printer

  Ethernet cable to the router and wireless to a printer

  Ethernet cable for printer

  Another experiment on 11/09/16 led to erratic printing depends on the original machine:

  1 iMac for HP printer: wireless printer for iMac gives not the Page of Test sent for printing, but a series of blank pages, followed by several pages of code and followed by more white pages. Code pages are all the same and then talking about the Cambria police (body).

  a. the first pages all State: %! PS-Adobe-3, 0% APL_DCS_Encodiong: UFT8% APLProducer: (Version 10.11.6 (Build 15 1)

  b. human beings second page with: 14 start/FontName dict / TJOLUV+ def Cambria

  Page 2 on three subsequent print reading attempts the same as above, except for a different set of letters before "+ Cambria". A UAXKPA, a JJCFBS, and the third is WOKHHG.

  2. yet, when I tried to print the Test Page of the MacBook Air and MacBook Pro wireless, printing is successful (i.e., the test page prints and do not print pages blank and coded.

  I'm sorely need a remedy to this overall situation.

  • What is originally intermittently, the HP printer?
  • What is originally a wireless printing and Ethernet to vary?
  • What is causing the iMac to print Virgin and code pages when the MacBook Air and MacBook Pro both print pages "regular"?
  • The question one demanding a new router?
  • DOE the question indicates the need to uninstall the printer and then perform a reinstall?
  • With all machine software updates could be software problems cross machine?

  Link to the firmware.

• OfficeJet Pro 8610: Times New Roman fonts will print on HP Officejet Pro 8610

  My new HP Officejet Pro 8610 not print documents, spreadsheets or test pages to printer containing the font Times New Roman (of any size).  It does not have a job in the print queue.  In Excel, I get the error message "Generic_2_Q294552".

  My configuration: computer a HP Pavilion Elite NY809AV-ABA e9119t; running Windows 7 Enterprise SP1; HP Laserjet 5 L, HP 1310 PCS and HP D4360 all print do it very well.

  My new printer: HP Officejet Pro 8610, FDP1CN1502AR firmware revision, connected via a USB cable.  [Also connected via a cable to cable modem ethernet.]

  What I've done so far to help out the last 3 days: reinstalled printer (3 times), the most recent today with a published installer today. restarted the printer; restarted the computer after every significant change; updated the firmware in the printer; tried two different USB cables; tried to print fonts in Microsoft Word 7, Microsoft Excel 7 and directly from the font file; Reinstall the fonts Times New Roman of backup; visited the forums and tried all the solutions I have for any similar problem; tried the winprint, hpzppw71 and hpzpplhn print processors with RAW and NT EMF 1,008 formats data types; found and fixed all the problems I have found with all hardware and software, as well as to the latest updated version of the software.

  Finally, I seem to have problem solved for me.

  First of all, a few comments, just for the record:

  -in the affected user accounts, "Print Test Page" fails in the printer properties, but HP printer & Scanner doctor said that everything is okay, and printing test page without any problems

  -newly created user accouts working fine

  In the end, I recognized that my user accounts have a default TEMP variable: I redirect to the HARD drive to avoid piercing main SSD drive for temporary files. Setting permissions on this directory to the user everyone "Full control" (not only 'Edit'!) does the job: printer starts to print correctly. Phew!

  I hope that this helps you, Tom and others get this problem!

• printer hp officejet pro 8610: new HP Officejet Pro 8610 Plus router network setting locked by admin impossible to reconfigure

  need to change the network settings on officejet pro 8610 more printer but locked by admin settings. Also, I have printed the network configuration page but could not open http://192.168.223.1with browser, connection has expired.  Help, please.

  Hi kimvb,

  Thanks for joining the forum to Support HP for a solution to your problem.

  I understand that you have a HP Officejet Pro 8610 e-all-in-one printer you need to change the network settings on but you can't because it has locked by admin and also, you can not access the Servicer (EWS) Web embedded with the IP address of the printer. I would like to help with that.

  There is a stain on the integrated Web server that you can join the admin settings, but if you are unable to access the built-in Web server with the IP address of the printer there is another way may work around this problem.

  I'll send you a (PM) private Message with reset information that can help. If you are unsure how to check your PMs, click here.

  Please click the "accept as Solution" and the "thumbs up" button up on top of my first response above and other similar issues may find the easiest solution.

• OfficeJet Pro 8610: Program InstantInk HP

  I try to save my printer to the HP InstantInk program.  One of the steps requires that I have print a page the printer which will include a code identifier for the site instantink.  My printer now appears to be out of yellow and white ink and, therefore, do not print.

  Is it possible to get this code without being able to print?  If I go buy ink, it defeats the whole purpose to register for this service.

  Hey @Undrhil,

  Welcome to the Forum from HP Support.

  I understand that you're looking to get the claim code from your e-all-in-one printer HP Officejet Pro 8610 without printing so you can finish your instant installation of ink. I want to help you with this.

  If your printer is connected to a network (ethernet or wireless will do) tap the Web services your façade of 8610's (). If the webservices are not activated, activate them and press OK to enable the automatic updates of printers. If you see just low ink alert messages jumping in front of them. Under the summary webservices, you should see an ePrint ending address by @hpeprint.com. The foregoing the ' @' symbol is your claim code. If this code does not work, press Print Info under settings webservices; (I realize that this will not print, but it will update the code and make it sustainable for the rest of the configuration of your ink instant).

  If these suggestions are not useful, I recommend that join you our cloud support team. You can click on the following link to start a business: https://support.hp.com/us-en/contact-hp/product/HP-Instant-Ink-series/5264756/model/5401249#Z7_3054ICK0KGTE30AQO5O3KA30F3
  Once you complete the form online to build your business, you can choose among different ways to contact direct.

  Please let me know the result of your troubleshooting by responding to this post. If I helped you to solve the problem, feel free to give me a virtual h.o.t. by clicking the "Thumbs Up" icon below and by clicking to accept this solution.

  Thanks for posting in the Forum from HP Support. Have a great day!

• HP OfficeJet Pro 8610: HP settlement 8610 requires Attention, when you try to print 4 x 6 photos

  Good,

  After reading so many others and worth that they have with this issue, I submit to you that this could be a serious problem.

  I have an impression of this printer using any software problem, if I try to select the paper size of 4 x 6 or the "Photo paper" options in the printer settings.

  The best part is the error message I receive Windows 8.1. It is said that the printer "to monitor". There is no pop up n the printer as a mistake and nothing in the screen "Control Panel\All Control Panel Items\Devices and Printers\HP Officejet Pro 8610 (network)" on an error.

  Any help would be greatly appreciated. And do not pull the shit 'check the paper tray' here... I checked about 12 hours of your support help documents and I'm tired of seeing this document as the solution to the problem. This is not it.

  Also, I don't want to hear, which does not support the format of paper. The software driver has several options of stock of photo paper and several sizes...

  What's next? That's what I want to know... What's next?

  Alrighty then...

  I don't know what I did differently, but it seems to be the impression this morning. Totally weird, but happy that he woke up!

  Thanks to all who have offered solutions...

  Laughing out loud