HP Officejet Pro 8620: HP laptop with Windows 7 not connecting not (either USB or wireless) for HP Officejet Pro 8620

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• Laptop with Windows 7 not waking from sleep mode-impossible to repair the files

  My laptop has been not wake sleep for the last days. I think it may have something to do with a recent update. I ran scan SFC who originally gave me the error "Windows resource protection could not perform the requested operation." After using "chkdsk /f/r" the SFC scan was able to complete and it finds corrupted files. Here's what she has (don't know if files below are the same):

  2015-02-24 22:37:35, CSI Info 0000010b transaction [SR] beginning verify and repair

  2015-02-24 22:37:47, Info CSI 0000010 d [SR] cannot repair the military record [l:20 {10}] "mfc42u.dll" Microsoft-Windows-MFC42x, Version = 6.1.7601.17577, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, type neutral, TypeName neutral, neutral to the public key in the store, hash mismatch "
  2015-02-24 22:37:57, CSI Info 0000011a [SR] cannot repair the military record [l:20 {10}] "mfc42u.dll" Microsoft-Windows-MFC42x, Version = 6.1.7601.17577, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, type neutral, TypeName neutral, neutral to the public key in the store, hash mismatch "
  2015-02-24 22:37:57, CSI Info 0000011b [SR] this element is referenced by [l:150 {75}] "' Package_2_for_KB2506212 ~ 31bf3856ad364e35 ~ x 86 ~ ~ 6.1.1.2.2506212 - 4_neutral_GDR" "
  2015-02-24 22:37:57, CSI Info 0000011e [SR] could not reproject corrupted file [ml:520 {260}, l:46 {23}] '------? \C:\windows\System32"\[l:20{10}]"Mfc42u.dll '; source file in the store is also corrupted

  2015-02-24 22:44:04, CSI Info 000001e5 transaction [SR] beginning verify and repair
  2015-02-24 22:44:07, 000001e7 CSI Info [SR] cannot repair the military record [l:20 {10}] "mfc42u.dll" Microsoft-Windows-MFC42x, Version = 6.1.7601.17577, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, type neutral, TypeName neutral, neutral to the public key in the store, hash mismatch "
  2015-02-24 22:44:07, 000001e9 CSI Info [SR] cannot repair the military record [l:20 {10}] "mfc42u.dll" Microsoft-Windows-MFC42x, Version = 6.1.7601.17577, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, type neutral, TypeName neutral, neutral to the public key in the store, hash mismatch "
  2015-02-24 22:44:07, 000001ea CSI Info [SR] this element is referenced by [l:150 {75}] "' Package_2_for_KB2506212 ~ 31bf3856ad364e35 ~ x 86 ~ ~ 6.1.1.2.2506212 - 4_neutral_GDR" "
  2015-02-24 22:44:07, 000001ed CSI Info [SR] could not reproject corrupted file [ml:520 {260}, l:46 {23}] '------? \C:\windows\System32"\[l:20{10}]"Mfc42u.dll '; source file in the store is also corrupted

  Any help would be great!

  Hi Esque,

  Thank you for the information.

  Please let us know if you have followed the troubleshooting procedures provided in the response ofVitoux K replied on 6 March 2014. (given in my previous post)

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-system/unable-to-wake-the-computer-from-sleep-mode/6054e168-6f56-43A9-a8c1-5a01e9a288fc

  If the problem persists, suggestions, please follow the link above and let us know the results.

• Lost laptop with Windows 7 pro (OEM)

  I lost my laptop with Windows 7 pro (OEM) installed. The product key is always with me. How can I reinstall Windows in the new computer.

  I lost my laptop with Windows 7 pro (OEM) installed. The product key is always with me. How can I reinstall Windows in the new computer.

  You can not. An OEM copy is forever linked to the first computer on which it is installed.

  Ask your insurance for a new copy...

• Not able to install the center of HP Officejet 5600 solutions on laptop with Windows 7

  I bought a new laptop with Windows 7. Icannot install the all-in-one Officejet 5600 Center software on my new laptop with Windows7 HP solutions. CD tells me system is not compatible. What is the procedure & what program file is available for download? Advice please please!

  You can download the Setup file for your printer from the link below:

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=Al-75052-1&cc=us&DLC=en&LC=en&OS=4062&product=441125&sw_lang=

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  Hi Stephanie M.

  If your version of Design Premium CS4 for Windows run on a 32 bit OS, then I don't think that it is running in Windows 10. There are a few cases of people install with the 64 bit version of CS4 Design Premium, however. See this thread: Re: CS4 and Windows 10?

  I'm sorry.

  Thank you

  Kevin

• I get a message from DLL run when starting my laptop with Windows 7

  I get a message from DLL run when starting my laptop with Windows 7.  One of the messages is: c:\users\xxx\AppData\Local\fgpise.dll. How can I get rid of these messages? McAfee has detected two Trojan horses and withdrawn earlier today. He says that my system is clean now. Did that cause this problem?

  Hello

  Do not assume that any malware has been removed.

  This is probably the result of malware then do a very thorough check and when the system
  is clean see the following message to remove this error.

  If you need search malware here's my recommendations - they will allow you to
  scrutiny and the withdrawal without ending up with a load of spyware programs running
  resident who can cause as many questions as the malware and may be more difficult to detect as the
  cause.

  No one program cannot be used to detect and remove any malware. Added that often easy
  to detect malicious software often comes with a much harder to detect and remove the payload. Then
  its best to be thorough than paying the high price later now too. Check with them to one
  extreme overkill point and then run the cleaning only when you are sure that the system is clean.

  It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
  the regular windows when you can.

  TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
  It will display all the infections in the report after you run - if it will not run changed the name of
  TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
  check with the other methods below.
  http://support.Kaspersky.com/viruses/solutions?QID=208280684

  Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
  (If Rootkits run UnHackMe)

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Malwarebytes - free
  http://www.Malwarebytes.org/products/malwarebytes_free

  Run the malware removal tool from Microsoft

  Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

  You should get this tool and its updates via Windows updates - if necessary, you can
  Download it here.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
  (Then run MRT as shown above.)

  Microsoft Malicious - 32-bit removal tool
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

  Microsoft Malicious removal tool - 64 bit
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

  also install Prevx to be sure that it is all gone.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
  security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
  here or use Google to see how to remove.
  http://www.prevx.com/   <-->
  http://info.prevx.com/downloadcsi.asp  <-->

  Choice of PCmag editor - Prevx-
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  Try the demo version of Hitman Pro:

  Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
  (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
  what you have done (such as antivirus, firewall, etc.).
  http://www.SurfRight.nl/en/hitmanpro

  --------------------------------------------------------

  If necessary here are some free online scanners to help the

  http://www.eset.com/onlinescan/

  -----------------------------------

  Original version is now replaced by the Microsoft Safety Scanner
  http://OneCare.live.com/site/en-us/default.htm

  Microsoft safety scanner
  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  ----------------------------------

  http://www.Kaspersky.com/virusscanner

  Other tests free online
  http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

  --------------------------------------------------------

  After the removal of malicious programs:

  Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
  system files.

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

  How to run check disk in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  -----------------------------------------------------------------------

  If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

  http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

  ======================================

  If necessary AFTER THAT you are sure that the machine is clean of any malware.

  How to do a repair installation to repair Windows 7
  http://www.SevenForums.com/tutorials/3413-repair-install.html

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• Installed new hard drive on laptop with Windows 7 can install Windows XP on external hard drive and plug it into USB?

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  It would be best to run Windows 98 or XP in a Virtual Machine, if you need to run older programs.

  You can use a free software such as Oracle VirtualBox or VMware Player:

  Sunny Random Ramblings: installation of Windows 98 in Virtual Box

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  Hello

  The first thing I would suggest to try is the following.

  Shut down the laptop.  Tap away at f8 that you start the laptop to enter the Windows Recovery Console.  Use the arrow keys to select Safe mode and press ENTER.  If windows will load in this mode, on the Start Menu, click principally made programs, click Accessories, click System Tools and run the system restore.  Choose a restore point at least 24 hours prior to the issue of logon and then proceed to the restoration.  When you are finished, Windows will restart as normal in order to check if you can now connect correctly.

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  DP - K

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  Hi Anglhrt2014 and welcome to the Forums of HP!

  I understand that you want to disable the touchpad on your HP ENVY 15 t-j100 Quad Edition CTO Notebook PC. I'll try my best to help you with this.

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  burningbush,
  It can also be a problem with the game running through Facebook server.  I noticed a difference in great step lately with Farmville on Facebook compared to when I started playing.  You should check to see if it seems to be the same on the other PC.  I noticed the problem on several machines in different places, so I know that it was not limited to a PC.
  Mike - Engineer Support Microsoft Answers
  Visit our Microsoft answers feedback Forum and let us know what you think.

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  When you check the list of Windows features it is not inside?

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  Hi Andy,.

  I checked the reported compatibility list, and the game is listed as compatible.  Work in 64-bit or 32-bit Windows 7?  I will try to reinstall the game, if you did an upgrade from Vista to Windows 7 recently.  If it is a new installation and does not, please visit the EA's Web site to get the latest patch for the game to see if that helps address your problem.  Let me know if you've done all that and you still have questions, and we can try something else.

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• I stop my new laptop with Windows 7, install new updates. But now my laptop won't charge. There only dark blue screen. He won't even have to sign on the screen. Someone at - it happen?

  I stop my new laptop with Windows 7, install new updates.  But now my laptop won't charge.  There only dark blue screen.  He won't even have to sign on the screen.  Someone at - it happen?

  Hi ctgreen

  Welcome to the Microsoft Answers site!

  You can try the following and link methods under each method for more information on the same and see if one of them solve the problem.

  Method 1: Start the computer in last good known Configuration

   

  1. Remove all floppy disks, CDs and DVDs from your computer and restart your computer.

  Click the button start , click the arrow next to the button lock , then click on restart.

  1. Do one of the following:

  ·         If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you need to try again by waiting until the Windows logon prompt appears, and then stop and restart your computer.

  ·         If your computer has more than one operating system, use the arrow keys to select the operating system you want to start, and then press F8.

  1. In the Advanced Boot Options screen, use the arrow keys to select last good known Configuration and press ENTER.
  2. If your computer has multiple operating systems installed, use the arrow keys to select the operating system that you want to start using the last good known Configuration, and then press ENTER. Windows will then resume starting normally.

  http://Windows.Microsoft.com/en-us/Windows-Vista/using-last-known-good-configuration

  Method 2: Start your computer in Mode safe

   

  1. remove all floppy disks, CDs and DVDs from your computer and restart your computer.

  Click on the Start button , click the arrow next to the lock button , and then click restart.

  2. do one of the following:

  o If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you need to try again by waiting until the Windows logon prompt appears, and then stop and restart your computer.

  o If your computer has multiple operating systems, use the arrow keys to select the operating system you want to start in safe mode and press F8.

  3. in the display Advanced Startup Options , use the arrow keys to select the option of safe mode you want and press ENTER. For more information about the options, see Advanced startup options (including safe mode).

  4 log your computer with a user account with administrator rights.

  When your computer is in safe mode, you'll see the words Safe Mode in the corners of the screen. To leave safe mode, restart your computer and let Windows start normally.

  http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

  If you are able to access the desktop in SafeMode I suggest you read the article in the link below for instructions on restoring the system.

  http://Windows.Microsoft.com/en-us/Windows-Vista/system-restore-frequently-asked-questions

  Concerning

  Varun j: MICROSOFT SUPPORT

  Visit our Microsoft answers feedback Forum

  http://social.answers.Microsoft.com/forums/en-us/answersfeedback/threads/ and tell us what you think.

• I bought a new laptop with Windows 7 installed. Whenever I restart it, it has installed updates which can take up to an hour or freezes. You can ignore the automatic updates of Windows 7?

  I bought a new laptop with Windows 7 installed.  Whenever I restart it, it has installed updates which can take up to an hour or freezes.  You can ignore the automatic updates of Windows 7?

  You can turn off the automatic updates, Yes, but doing so would leave your computer at risk. Simply put with him: after another reboot or two, you will be fully patched AND fix!

  Install the Windows updates:
  http://Windows.Microsoft.com/en-us/Windows7/install-Windows-updates

  Update your computer:
  http://Windows.Microsoft.com/en-us/Windows7/updating-your-computer

  Understand the Windows automatic update:
  http://Windows.Microsoft.com/en-us/Windows7/Understanding-Windows-automatic-updating

  Updates: frequently asked questions
  http://Windows.Microsoft.com/en-us/Windows7/updates-frequently-asked-questions

  Change how Windows installs or notifies you of updates:
  http://Windows.Microsoft.com/en-us/Windows7/change-how-Windows-installs-or-notifies-you-about-updates ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft