HP Officejet Pro 8715: Scan to email does not work

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• HP Officejet pro 8620: Scan To Email does not work

  I have an Officejet pro 8620. I've set up parameters which allow to scan to an email address. In the end, it is said that all the settings are OK, but when I scan a document, I am not getting any email.

  What's wrong?

  Hey @jakobius,

  I understand that you have some problems with the scan to E-mail on your Officejet Pro 8620 e-all-in-one printer. I can help you with that.

  Usually, if you have entered your information on scan and she has accepted the information but refuses to analyze, it means that your server information sent e-mail saying that the information was correct, then in fact, something isn't. I suggest try to re-enter your server information, but try different ports instead.

  Please let me know if you have any other questions. If not, have a great day!

  If this solves your problem, then please help others find this post by clicking on accept as Solution on my post.

  If you appreciate my help, so please let others know by clicking on the icon below my post thumbs up.

• Photosmart HP 7520: Scan to email does not work

  Hello

  For the last few days I am facing problems of scan to e-mail function. It gives me an error - "failed to connect to Web Services. "Confirm access to the internet and try again. I checked access to internet, is turned off and turned back on, but everything is fine, except that scanning to e-mail still does not work.

  I also tried the suggestion of manual entry of the DNS server in the DNS address configuration, but it does not work.

  Kindly help.

  Kind regards

  Alok

  Hello @alok7,

  Welcome to the HP community!

  I understand that you have a problem with scanning to E-mail app on e-all-in-one printer, HP Photosmart 7520. I'd love to help you with this.

  Here are the steps I suggest to try everything first:

  Network Power Reset:

  We'll leave the router and unplug the power cable (NOTE: do not reset the router.), and then do the same with the printer and shut down the computer. After a minute, plug in the router, wait to fully turn on, then plug the printer back in and wait for the wireless light become solid. Once the router and the printer are on, go ahead and re - turn on the computer. This will refresh the network connection.

  Restore the default settings of the network and reconnect:

  1. on the front panel of the printer, press your up wireless icon

  2. Select settings.

  3. Select restore default network settings.

  4 turn on your printer.

  5. once it is initialized to save, press the wireless icon again.

  6. Select settings.

  7. Select Wireless Assistant , and then follow the prompts to enter the details of your wireless network.

  8. try to activate the web services again.

  Configure a manual DNS for your printer:

  You mentioned that you have already tried defining a manual DNS for your printer, DNS that you used. If you have not already tried so, I suggest to use primary like DNS 8.8.8.8 and 8.8.4.4 as the secondary DNS.

  If your web services connected, even if scanning to email does not work, you may need to reset the web services on the device.

  NOTE: Reset web services clears the custom email ePrint you have configured on your printer. Please be aware that if you have a personalized email ePrint, after doing this, you will need to configure again and will not be able to use the same address.

  1. press the Web Services button on the front panel.
  2. tap on settings.
  3. pressremove web services"and confirm deletion.
  This will bring you to the homepage.
  4. press on the icon Web Services , once again on the printer and go through the installation process.

  5. once the web service has been activated again, try to configure your scan to E-mail

  Please reply to let me know if these measures have helped to solve your problem.

  Thanks for posting!

  

• C3765dnf Scan-to-eMail does not work

  Hello

  just get Scan to E-mail (= ste) cannot work.

  everything works fine: fax and networkprinter. any fine. but ste does not work.

  I know, I have to enter the ip address of smtp gateway entering the name instead. I probably know email address password corresponding, I know ports (smtp: 465 / pop3: 995), and I know I should use * not valid instead * SMTP AUTH (self)...

  but I always, when I'm trying csend a scan different error codes. However - information is correct, with them I can receive and send emails via outlook all the time.

  any suggestion / idea / information?

  help is welcome!

  cordially nayss

  Hello @ all,

  the topic can be closed, I have the answer:

  .. .no-printer dell so far can send an e-mail directly into any account e-mail that is encrypted via SSL.

  No printer dell built BEFORE 2014 will also never can deal with it.

  It is not clear up to date if build printers dell from 2014 (a last) will always be able to handle SSL.

  It is to this day only possible by using outlook exchange AND a print server.

  It's as poor by a large, international company respecting the fact Germany mail providers only ssl encrypted e-mail accounts offered.

  they are looking at is not the market will not lead to more sales...

  Microsoft gets better, they listen to their customers ^ ^... ;-)

  Best regards

  a disappointed nayss

• Photosmart 7250: Scan to email does not work

  Hello

  all my printers apps work except scanning to e-mail, having connectivity problems. Can you help me please?

  Hey @Sönke,

  Welcome to the Forums of HP Support!

  I see that your 7520 Photosmart e-All-In-One Printer will not connect to the server when using the scan to email app. I can help you with that.

  To resolve this problem:

  1. On the printer, click web services icon that looks like a tablet with a phone beside her.
  2. Click settings.
  3. Click on delete Web Services.
  4. Click web services icon again.
  5. Click on accept and Yes.

  Please let me know what happens after you follow my instructions. If you are able to use the scan to e-mail, click on accept the Solution to help other users find this post. If you appreciate my help, please view it by clicking on the icon of the thumb. You will find two icons below this post.

• Want 7640: Scan to email does not work well

  I saw problem when you use the e-mail scanning function.

  When I try to scan to e-mail when fewer pages of text, example 4 or 5 pages, it works well and I am able to receive documents related to my email.

  However, when I try to analyze email when several pages, the example pages 30. I can receive email but no attachment document, I tried to use multiple accounts e-mail, such as gmail, hotmail, etc., all emails have the problem.

  Please inform how to fix the problem. Thank you

  Hey @KahLee,

  Welcome to the Forums of HP Support!

  I understand that you have some problems with the scan to E-mail on your 7640 e want - all - in - one printer. I can help you with that.

  What is happening is that your biggest scans exceeds the size of the limit analysis server. If I remember correctly the limit is 10 MB. If you want to send larger files, you will need to save the analysis on a computer and then send it to the receiver.

  If you have any other questions, you can contact HP Cloud Services by clicking here and filling out the form below.

  If this answers your question, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• OfficeJet pro l7480 ink new cartridge does not work

  Hello world

  the magenta cartridge from my all-in-one closed his ink, or so it seemed. Even though I replaced this cartridge (shaking he seems to have a lot of ink inside) with a new one, the officejet still tells me to replace the magenta cartridge because it is empty and the printer cannot print. I have always used hp original cartridges.

  I'm looking for advice to solve the problem.

  Thank you very much.

  Max

  Hi Max, thanks for getting back to me.

  It is strange that the inks are behaving this way.  If you have already tried new cartridges, the best recommendation I can do would be to contact HP directly. You can use this Web site for information about how to contact HP properly, based on your region: Contact HP worldwide.

  Thanks for posting on the HP Forums.

• I have an Apple computer, use the browsers Firefox and Safari, use Comcast for my email. Lately, when the Firefox, my email does not work correctly. Why?

  I have an Apple computer, use the browsers Safari and Firefox. I use Apple mail and Comcast to my email. Lately, in the case of Firefox, my email does not work correctly. I get a message "your server license has expired. While usually, I can access my emails, I can't delete the unwanted emails. This problem will not occur when I use Safari and Apple mail. Is this a problem of Firefox or Comcast? Do you know what license is expired?

  Hello

  Many issues of the site can be caused by corrupted cookies or cache. To try to solve these problems, the first step is to clear cookies and cache.
  Note: This will be you temporarily disconnect all sites, you're connected to.
  To clear the cache and cookies to do the following:

  1. Go to Firefox > history > clear recent history or (if no Firefox button is displayed) go to tools > clear recent history.
  2. Under "Time range to clear", select "all".
  3. Now, click the arrow next to details to toggle the active details list.
  4. In the list of details, see the Cache and Cookies and uncheck everything.
  5. Now click the clear now button.

  More information can be found in article to clear your cache, history, and other personal information in Firefox .

  This solve your problems? Please report to us!

  Thank you.

• "@specTypeName @" placeholder for extensibility of the Email does not work for the master specifications

  Hi all

  • I installed E-mail Feature Pack 4.1 extensibility 6.2 PLM.
  • I use "GSMEmailFileBasedVariablesFormatPluginFactory" to send e-mail notifications when work flowing from one status to another.
  • I am successfully able to generate notifications by e-mail for all GSM specifications with the content specified by me except the master specifications.

  "@specTypeName @" placeholder for extensibility of the Email does not work for the specifications of the master.

  Can you please help me solve the problem?

  FYI,.

  ' @specTypeName @ ' placeholder works in all other GSM specifications.

  Thank you

  Nefertari

  For the resolution of this problem, please see the following knowledge base document:

  Document 2079386.1 - Notifications by email for the specifications of the master only lack the Type of specification field

  Thank you

  Stephen, Oracle Support

• I paid for the Pro account paid feature still does not work

  I paid for the Pro account paid feature still does not work

  Hi davidv92782444,

  Make sure that you open the PDF in Acrobat Pro MS download and install Adobe Acrobat DC to use the Acrobat features not in Acrobat Reader ms, both are different applications.

  Kind regards
  Nicos

• HP Officejet Pro 8715: scan to separate files

  I want to scan a stack of documents with the autofeeder, and each document in a separate PDF file.  Is this possible on a printer HP Officejet Pro 8715?

  Thank you.

  Hello

  He doesn't know how many pages on the first document and the second one... so he can't do the job. There are few options, the following is a good software:

  http://www.PDFSam.org/downloads/

  I usually use PDFSAM ( Split hasnd Merge PDF) divide after a big scan OR to extract a chapter of a thick book. I also use it to combine/merge some small PDF files to a larger file.

  Please download the basic version, it's free. You have to pay to use the other version.

  Kind regards.

• HP Officejet Pro L7700 Series: HP CUE scanning flow component does not work HP C8192A

  After being able to scan with my HP Officejet Pro L7700 Series a few years, I suddenly surprised by the message "HP CUE-scanning flow component does not respond," it is impossible for me to analyze using my WiFi connection. Scanning to a USB is the only remaining option. I used HP Print and Scan doctor, but that was of no use.

  What can I do else?

  Hi @Andries49

  Andries49 wrote:

  Dear Sunshyn2005,

  Thank you for your response. It did not solve my problem, however, as I can't find the 'hpqscnvw"- file. The only file (exec) that 'sc' in its name was "hpiscnapp", but a double click that does not start the digitization program.

  When you reply to a message on the HP Forums, please check that you use the button on the web page just below the message you are replying to.

  Please follow the following steps to perform an uninstall of compression and a new facility;

  1. Hold down the Windows Logo key () on the keyboard and the 'R' to open the dialog box run, type %temp%
  2. Delete all files and folders in the temp folder. Choose Skip if all pop ups seem to say all files cannot be deleted
  3. Download the software and choose Save as, save to desktop > OJProL7X00_Full_14.exe
  4. After downloading software and extracts, reopen the temp folder, use the instructions in step 1.
  5. Locate and open the folder starting with 7z (example: 7zS2356)
  6. Open the folder Util
     
  7. The CCC folder
  8. If you have a computer HP run the L3uninstall.exe. If you have annon HP computer run the L4uninstall.exe
  9. Once the uninstall is complete, reboot the computer
  10. Follow these steps to reset the registry settings and options for Windows Installer.

• email does not work in firefox

  I have three emails from domain, in which one of them stopped working with firefox. All three works with internet explorer or google chrome. There is one who does not work with firefox.

  Here is what I thought happened. For Firefox. When you go to tools/options/content. Exceptions by side of block popup windows. I clicked on the exceptions and the mailbox of secureserver.net was there and blocked. I then deleted, added that send him back in and checked allows it. Bingo that was the problem. Hope this can help someone else.

• Satellite Pro M30 Win 7 - webcam does not work on msn messenger

  Hi all

  I have a Satellite Pro M30 Modell Nr.: PSM35E and just changed to Windows 7. But put him Nvidia card NVIDIA GeForceTM FX Go5200 Grafik 64 MB of RAM is not working properly.

  I could find a Vista driver and installed, have Aero + photos on the desktop, but my webcam does not work on msn messenger and this is the only way for me to see my family.

  Can someone help me?

  Thanks for your help

  Hello

  I m a bit confused; you have some problems with the graphics card or with the webcam?

  I assume you mean on external webcam connected to the USB port? Right?
  What happens if you connect the webcam to the laptop? Can win 7 recognize the device? Have you installed additional drivers for this webcam?
  Most of the time it s necessary to do so because I think that it s not Plug & Play device.

• Satellite Pro R50 - brightness control F3 does not work

  Hello

  I have a R50 Pro Satellite - bought just 1 month ago.

  Suddenly the order of function F3 to control light intensity has stopped working.

  The brightness can down with F2 function but F3 does not work

  F3 in the software and the operating system back to research, but do not work by pulling the brightness setting.

  So I'm stuck with my brightness down as low as it goes.

  I downloaded the latest driver for the feature key and installed, so it isn't that.

  Anyone got any help they can give?

  See you soon
  Craig

  As a temporary solution, you can change the brightness in the power settings.
  I really don't understand what the problem may be, but try to reinstall the utility system then Toshiba and Toshiba driver to feature key.