HP Officejet Pro 8720: AirPrint works not the iPhone

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• Printer HP Officejet Pro 8600 Plus works but the Scanner does not

  I recently bought a Toshiba laptop with Windows 7 Home Premium operating system.  My previous laptop is a Toshiba also upgraded to Windows 7 Home Premium operating system.  I have a printer HP Officejet Pro 8600 more all-in-one printer.  The printer/scanner works fine with my laptop more older but with the new laptop that I can't get to the printer.  I am not able to get the scanner to work.  I reloaded the software several times but the scanner still does not work.  The scanner works fine with laptop more old, even if it has the same operating system.  I get an error message that says "Scan of the computer is turned on.  You can start a scan from the printer.  Your computer is not listed as an available computer control panel of the printer.  If please restart your printer and try again. "Can anyone help with this?

  Hi ranjisamaraweera,

  Even though I'm MVP I represent Microsoft or speak. If I can and will speak
  as I think.

  The proper functioning of the printer and Scanner is the direct responsibility of the producer of material
  and no windows. There are hundreds of these devices that work correctly on Windows 7 if
  those who don't have no drivers and other interfaces which are not compatible to Windows 7 should be
  written correctly. Of course many older devices are not supported by their creators for later
  Versions of Windows. Microsoft passes but does not write drivers and interfaces
  Printers and Scanners need to function properly. So, the manufacturer and no one else, is totally
  Manager to see if there are interfaces and appropriate drivers.

  Many device makers do not write new drivers and interfaces for older hardware because either
  they cannot support the new methods or because they want to sell new hardware.

  Personally, I don't think that Microsoft is lying because they also say that device manufacturers have the
  Omos unique to provide the necessary compatible drivers and interfaces.

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• OfficeJet Pro 8500 first, working to the new router. Menu locked up now, wireless

  Printer is HP73053C (Office Jet Pro 8500 A909n first) converted from DSL to cable modem.  Now wireless cannot find printer and lost top buttons (Tools, ink level and help) features.  Windows 7 pro 64-bit.  HP support intervened during the WEB search and told me I was out of warranty for them to help me.  Reconnected printer on USB, reinstalled the drivers, (OJP8500VA909_Full_14.exe) thin printer on USB but still can not find way to unlock lock-up wireless.  Still no access tools, ink (try to get to the wireless configuration) or menus help, no answer on the softscreen buttons.

  Please, can anyone help?  Is it possible to perform a "hard reset" on the printer?

  OK, you can try a reset more mild # and 6 keys.

  If this does not work, can you get it to a stable State where you can load the firmware update?

• HP OfficeJet Pro 8720: officejet pro 8720 redirected printer

  Hello

  We try to use a HP Officejet Pro 8720 on a server terminal server Microsoft Windows Server 2008. We have the pilot configured the server terminal server and do not use the easy print driver. The printer prints not even with the easy print driver.

  When we print, we see the element in the local and remote queue and he leaves the queue of waiting but never printers.

  The printer is running the latest firmware and we use the latest driver on the HP site. We have several HP OfficeJet Pro 8720 s and several computers all have the problem. It has never worked. This is a new installation.

  It does not for us on Server R2 2012 either.

  Any ideas?

  Thank you

  Zach

  Using the HP 8600 driver seems to work ok.

• OfficeJet Pro 8620: WiFi will not turn off

  Because of a problem with my modem compatible wireless (the problem being that its ethernet ports became defective), for awhile, I had turn the WiFi feature to provide Internet connectivity to my iMac.  Similarly, for the first time, I enabled WiFi on my HP Officejet Pro 8620 so I could keep a printing capability.

  Once my new modem arrived, I restored my complete ethernet network between the modem, my iMac (and other devices) and the Office jet printer 8620 Pro.  Everything works fine now!

  However, the printer Officejet Pro 8620 WiFi ability not shut down despite the operation by an ethernet cable and there is no WiFi from my modem.  I know the Officejet Pro 8620 always emits WiFi like my iPad and my iPhone indicate that it is.  As my wife is concerned about these RF transmissions that are on the other side of the wall adjacent to our bed, she asked me to turn off the Officejet Pro 8620 WiFi.  I've restored the "Default network" printer, but this is not the case.

  According to the instructions of the printer, 'Wireless does not work with an Ethernet cable connected to the printer' However this is clearly not there.  How can I solve this?

  Your WiFi is turned off.  Your wireless Direct is not off.  Disable wireless directly into the printer.   Info is in the User Guide.

• HP Officejet Pro 8500 A910 was not found.

  I have a HP Officejet Pro 8500 bought more just. After you have installed on a HP Pavilion m8100n desktop, everything works but the scanner. I get this message "The HP Officejet Pro 8500 A910 is not found". Spent 3.5 hrs on the phone with HP support, they think that this is a problem in microsoft software. If I uninstall and reinstall the HP software it will work until I restart the computer. I feel confident that all troubleshooting has been done with HP at this stage and not need to go further with them. I use Norton on the computer as well. Someone has ideas how to get this fixed a problem?

  Hi BradKeith,

  You can try to completely uninstall the printer and before you reaffirm the system try to download the drivers from the HP site and trying to install and check.

  You can also check if uninstalling and reinstalling the video card drivers solves the problem.

  Method 1:

  Step 1: Uninstall the drivers from programs and features

  a. click on start

  b. type appwiz.cpl in search, and then press ENTER.

  c. find the printer driver packages, right click and uninstall it.

  Step 2: Uninstall the drivers from Device Manager.

  a. click on start

  b. type devmgmt.msc in search, and then press enter

  c. in find Manager device for the device, right-click on it and select the option uninstall.

  Before restarting the system, try to install the latest drivers from the HP site and check.

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?product=4083969&LC=en&cc=us&DLC=en&lang=en&cc=us

  Method 2:

  You can temporarily disable the Norton Security software and the firewall installed on the system and check.

  Note: Be sure to enable the security software on the computer after checking.

  Hope this information is useful.

  Jeremy K
  Microsoft Answers Support Engineer.

• HP Officejet Pro 8600 Plus do not print hardcover

  I tried the solutions posted: 1) made sure the tray 2 is not installed. (2) printed 100 white pages of plain paper. (3) modified preference hardcover and paper media.  However, I always get out of paper message when you try to print on thick paper.

  This is a new printer. Help!

  Hi hubox,

  Welcome to the HP Forums!

  I understand that your HP Officejet pro 8600 more do not print card stock, and I'm happy to help with this problem!

  To get help, I'll need to know:

  • If you use Windows or operating system Mac and the version number. To find the exact version, visit this link. Whatsmyos.
  • If the printer is connected, USB, Ethernet, or wireless.
  • If the printer is capable of making copies of itself.
  • If the power cable plugged into a surge protector, or directly on a wall plug. Questions when it is connected to an uninterruptible power supply/Strip/surge protector power. This is true for printers and ink jet.
  • The size of the stock card.
  • The weight of the cardboard.

  In the meantime, please take a look through this paper guide. ' A ' Out of paper ' or 'Choose the motor at a standstill' message and the printer not picking up or feeding of the paper in the main tray.

  I hope to hear from you and thank you for posting!

• My new HP Officejet Pro 8600 N911a does not allow a webscan

  My new HP Officejet Pro 8600 N911a does not allow a webscan on my laptop Dell Win7, which indicates on its Web page ¨that that the corresponding software is not installed".  I already tried in vain to install all software from the included cd, but did not find the corresponding software.  I was surprised to see that this cd does not start by itself, the single executable that I found was a setupxxx.exe and that did not include the scanning options.

  Anyone has a suggestion to solve this?

  Hello tutoke

  The Webscan must be selected in the tab of the administrator of the Embeded Web Server (EWS). See the screenshot below.

  1. Click settings
  2. Click the administrator settings
  3. Check Webscan
  4. Press on apply downstairs.

  Try to scan the image.

  

• HP Officejet Pro 8600 - Paper copy on the glass of the scanner, Officejet tries to copy the ADF

  I'm trying to copy a document on my HP Officejet Pro 8600.  I placed the original face down on the scanner glass.  There is no original in the ADF.  Then, I pressed "Copy" and "launch in black."  the Offficejet then "think" the original is in the ADF file and try to copy a non-existent original.  The Officejet then generates a paper jam «»
  in the ADF file' error message with instructions to clear paper jam and press 'OK' and spews a piece of paper from the paper tray. There is not an option for 'back '.  If I try to humor the Officejet by opening and closing the cover of the ADF and pressing 'OK', the Officeject generates a copy which is covered with black ink.  If I ask preview copy o, the document on the scanner glass is displayed.  I can adjust margins, etc.  When I select then 'copy' and 'Black start', the Officejet is trying to copy a nonexistent document in the ADF and generates the "Paper jam" message again.  Since there is not an option "go back", I turn the printer off, then turn it back on, and then try again.

  How do I train me or the Officejet for copy of the scanner glass when the original is located on the glass of the scanner NOT the ADF?

  Thanks for your help to solve this frustrating problem.

  Hi Knitter507,

  Try to do a hard reset as described in the following link.  Click here

  If that doesn't help, can you print a printer status report and give me the a.) Product # and B.) Version of the firmware of the printer?  To print the report, press on the arrow to the right on the screen of the printer control and then configure / reports / Printer Status Report.

  What is the operating system for your computer?

  You are able to make a hollow photocopy the ADF?

• HP Officejet Pro 8600 N911a will not print from Windows 8.1

  I have a HP printer Officejet Pro 8600 N911a that returns the 72234 error code everytime I try to print a document from my Windows 8.1 desktop (HP 1520 t).

  Also, there is a single instance of error code 74899

  The same document prints fine on my Windows 7 Desktop and my Windows 7 Netbook.

  Firmware of the printer is: CLP1CN1416AR

  Firmware from the Support Page of the printer appears as: CLP1CN1322CR (2014-07-18)

  What should I do next to be able to print from my computer Windows 8.1.

  Steve

  Note: This is the first issue I had with this printer that was bought a year ago.

  Hello Steve, I hope you're well

  Thanks for getting back to me with your info!

  Yes, I would first of all, running the wizard of wireless configuration from the front panel of the printer (installation program, Menu, Assistant wireless network), make sure that the printer is connected to your network, then proceed to uninstall the printer, restart the PC and reinstall them both back on your computer.

  I hope that this is the solution!

  Have a great Monday!

• OfficeJet Pro 8600: Help: I changed the cartridges and they are locked (JO 6800)

  I had a few problems print quality with my OfficeJet Pro 8600 and I changed the ink cartridges (950/951XL). Unfortunately, the problems are remained so, instead of buying a new printer head, I bought a new printer: a 6015 OfficeJet at Staples. First of all, I had to install the set up of the cartridges but pass them the old printer, which I had already brought to the depot of garbage to new XL versions. And guess what? The cartridges were locked! Now, I have to remove the locks in the old broken printer (what is left) or I can throw them-which is a shame because I bought the new 8615 especaially because it uses the same (expensive) XL cartridges. Please HP: help me. A loyal customer.

  Any cartridge that is installed in your Officejet Pro 8600 would not be usable in another printer, including a different of Officejet Pro 8600 8600 Pro Officejet "cartridge protection" was defined.  This cannot be reset, even in the original printer.  Turning off the cartridge of the printer's built-in web server protection will not affect future cartridges installed in the machine.

  Given the circumstances, I suggest call HP and ask if they can help to.  If they decline please post here and I'll see if I can help with a different approach.

  You can disable the protection of the cartridge in your Pro Officejet 8615 for the future.

• Is it safe turn off an officejet pro 8500 a when not in service.

  Is it safe turn off an officejet pro 8500 a when not in service. The electricity in my area off two or three times a day and every time that happens the printer begins once again reset. I'm afraid that whenever it cleans the printer heads is a waste of ink.

  Hi fernan215,

  Yes, turn off your printer when not in use. A fluctuation of current or failure can cause more damage to your printer when it is still on. You are also right that the printer is cleaning the heads and align the cartridges every time it is turned on. This is to ensure stability, good maintenance and calibration of your inks for the best output every time.

• I have Acrobat Pro XI and have not the redaction tools available.  I looked under Protection, but they are not there. I'm on version 11.0.12. where can we find them?

  I have Acrobat Pro XI and have not the redaction tools available.  I looked under Protection, but they are not there. I'm on version 11.0.12. where can we find them?

  Are you sure have the Pro version and not the Standard version?

• Apple sim does work with the iPhone too, or the iPad?

  does anyone have an idea if sim Apple works with iiPhone, neither iPad?

  N ° it does not work with the iPhone.

  Know what SIM card from your iPhone or iPad using - Apple Support

• The ICF-CS15iP will work with the iphone 5 with 30-pin adapter light

  the ICF-CS15iP will work with the iphone 5 with 30 pins to lighting

  Hello, Howard.

  Welcome to the community of Sony.

  Sony has not yet tested iPhone5 with our units as it has only been recently published. If you are able to connect the iPhone on the dock using the lightning adapter, you will need to check the compatibility of the iOS6 with the dock. I suggest you consult with Apple if the home Sony station were found to be compatible with the iPhone5.

  If my post answered your question, please mark it as an "accepted Solution".