My new HP Officejet Pro 8600 N911a does not allow a webscan

Similar Questions

• HP Officejet Pro 8600 N911a: can not save scanned documents

  button to scan save the docs is grayed out after the scan is finished and ready to save the step

  Hi @orthoman,

  Thank you for joining the HP Forums!

  I understand that you cannot save documents scanned with your HP Officejet Pro 8600 N911a printer. I'm happy to help you!

  Please take a look at this guide, the printer Scan fails or impossible to scan allow (macOS Sierra).

  Do not forget to return to this topic and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  Hope this guide helps!

• HP Officejet Pro 8600 N911a will not print from Windows 8.1

  I have a HP printer Officejet Pro 8600 N911a that returns the 72234 error code everytime I try to print a document from my Windows 8.1 desktop (HP 1520 t).

  Also, there is a single instance of error code 74899

  The same document prints fine on my Windows 7 Desktop and my Windows 7 Netbook.

  Firmware of the printer is: CLP1CN1416AR

  Firmware from the Support Page of the printer appears as: CLP1CN1322CR (2014-07-18)

  What should I do next to be able to print from my computer Windows 8.1.

  Steve

  Note: This is the first issue I had with this printer that was bought a year ago.

  Hello Steve, I hope you're well

  Thanks for getting back to me with your info!

  Yes, I would first of all, running the wizard of wireless configuration from the front panel of the printer (installation program, Menu, Assistant wireless network), make sure that the printer is connected to your network, then proceed to uninstall the printer, restart the PC and reinstall them both back on your computer.

  I hope that this is the solution!

  Have a great Monday!

• OfficeJet Pro 8600 Plus does not fax

  He just did not react, even if the Test Fax is OK (all PASS). I did a lot of testing. Sometimes (well only once so far), it does not recognize a call (I call from a cell phone, but I know clients that it does not meet either ordinary fax machines) and connect. Sometimes, he gets the call, but ask me to accept it, although the auto answer is on. And most of the time, almost always, it does not react at all.

  It is a series of N911g Officejet Pro 8600. Brand new. It is connected to my PC (win7U) via USB, no configuration wireless fantasies at all. I tried to install manually and with the wizard, both directly on the printer to the computer. Everything fine each time, including a successful fax test all. But then no reaction. The line is a Fax line, with its own number, only for faxes. No problem to send faxes. I have tested the line on another printer (Epson PX830), with the same cable, just unplug the phone line on the Officejet and plug it into the Epson: no problem, all calls answered.

  Any ideas? Thank you!

  It works with the new NT. I was even able to programm with the fax: for lines analog, you will need to enter your analog number manually in the NT by using an analog phone (or perhaps a more intelligent device for the pros, I guess). I just send faxes empty a little with the codes as numbers. I got an error message from the phone network, but the new testament had already swallowed the codes from here here. I have not tried the cable: too happy it works finally.

• HP Officejet Pro 8600 Plus does not connect through the Device Manager but will connect bij Win7.

  I have a HP Officejet Pro 8600 Plus that works very well with some computers connected via ethernet.

  On a new computer with Windows 7 Ultimate edition, HP Device Manager can't find the printer, even when I give IP address.

  When I try to add a new printer network in Windows (add printer) windows detects the printer less than a second.

  I need the hp Device Manager configuration so I can use all the options off the officejet.

  Problem solved.

  The printer has a fixed IP address and the customer got his IP by DHCP. By dhcp, dns suffix has been changed so the printer dns suffix and the client does not mach.

  Now the printer receives its IP address by the dhcp server. The dhcp server always gives the same address to the printer.

• HP Officejet Pro 8600: Printer does not print in color

  I just got the color cartridges refilled at Costco. Now, my printer does not print in color.  I printed out a diagnosis and cartridges are showing that they are full.  The actual color of magenta is a deep rose, so I know that some of the magenta is crossing. Cyan (blue) and yellow printed black on diagnostic tests.  I know that Costco filled cartridges with the appropriate color because I can see the color on/in the cartridge.  Suggestions on what to try? I bought the printer on January 27, 2013.

  Hi @monitons,

  Welcome to the Forums of HP Support!

  I see that your HP Officejet Pro 8600 printer will print correctly since fill you the ink cartridges. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution" if I helped successfully will solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I understand the frustration you are experiencing.  It seems that there is a problem with the print head or ink cartridges.

  To determine the cause, I would like to use this document:

  • Fixing poor print quality

  If the problem persists, I suggest you try a new complete set of ink cartridges.

  How many times have you filled out the ink in these cartridges?

  TIP: Reloaded cartridges can stop functioning over time, if the nozzle one chip or ink is damaged.

  Note: HP recommends you to use genuine HP cartridges. HP does not guarantee the quality or reliability of cartridges HP cartridges refilled HP.

  If you have completed all the above steps and your product still has a problem, service the product.

  Contact HP for service in all countries except Asia-Pacific.
  First, check your product warranty to check your warranty printer status and then go to contact HP support to find an authorized dealer or to schedule a repair.
  Cost of repair out-of-warranty printers may apply.
  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on options contact HP - click Get phone number
  File number and phone number are displayed.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• OfficeJet Pro 8600 Premium: HP OfficeJet Pro 8600 Premium does not print Windows with Word 2016 10 envelopes

  After that I have upgraded to Windows 10 and Word 2016, envelope and label printing feature would no longer work on all-in-one printer, HP OfficeJet Pro 8600 Premium.  Please provide any possible solution.

  Hi @dshirley22,

  Thanks for the response back.

  I would at this point uninstall all previously installed printer software. If you need assistance, here is a document that can help - uninstalling the software of the printer (Windows).

  Once the software is uninstalled, use the HP printer installation wizard to help install the software. This tool will search and find the version of the drivers and the printer software up-to-date.

  Please let me know if that solves the problem, or if you need assistance.

  In fact, if it helps you to find a solution, please click on the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

  Thank you!

• new e-all-in-one officejet pro 8600 black does not print

  I can't print in black with my new printer.

  HP says it's out of warranty. I bought it on Amazon of Bob Electronics and they had him as a monitor in use. Has not been used, but if the warrantly expired.

  Hello @ Tallgrayguy,

  I understand that you can't print with black ink cartridges. I would try to help with this problem.

  Chances are while the printer was sitting as a model of display used, the dried out print head. It's too bad that most print heads are not something you would find at your local big box store.

  On the front panel of your printer, press the arrow outside the screen. Select Configuration.

  Then tap Tools.  From there, locate the printhead cleaning option. Try this three times.

  I hope that this will work. If it isn't I would like to refer you to a post from Bob_Headrick.

  black ink does not.  I read the document completely, and then decide if it fits your situation.

  I would like to know how things will go.

• OfficeJet Pro 8600: Officejet Pro 8600 OCR does not not on Windows 10

  I need analyze many articles and OCR is essential. I tried to use the program to scan HP on my computer, but it does not give me the option to save it as an indexed PDF. I uninstalled the HP software and I tried to reinstall from the disc supplied, but it does not work because I'm running Windows 10. I then downloaded the software from the HP Web site, but when it came to choose what I want to be installed, he said what I.R.I.S. OCR is already installed. I checked in my programs and it cannot be found. In any case, I continued and opened to the top of the HP screen and tried to scan, but it doesn't always have the option to indexed PDF. I tried the solution resolved on another thread and completely everything reinstalled, but nothing has changed. Then I found another thread with a link to a download Readiris Pro 14, but it says that I need to finish activation by putting the rear HP CD, which does not work because I'm running Windows 10. So now I can scan, but I have no OCR.

  What should I do?

  I could solve the problem.

  I used the instructions on another post to completely remove the OCR using Microsoft Fix It application, which then allowed me to download the HP software again and install it from scratch. Now I am able to install the OCR software that comes standard with HP printers.

  This is the post with the solution: http://h30434.www3.hp.com/t5/Printer-Software-and-Drivers/How-to-completely-uninstall-all-traces-of-HP-Photosmart/td-p/2468991

• OfficeJet Pro 8600: Backup does not work after scanning.

  Once I scan a document, any backup option is selected (JPEG, PDF, TXT, etc.), check the button remains greyed out, leaving the only option to cancel and exit without saving changes. It was working fine until I upgraded OSX 10.11 to macOS 10.12

  Hello @RSofNJ, greetings!

  Thank you for visiting the Forums from the HP Support! It's a good place to find the help you need, other users, HP experts and other support staff.

  I see you are using a MAC Sierra and encounters a problem during analysis.

  I recommend you to try to use easy to analyze in the MAC Sierra HP scanning app. Go to http://hp.care/2dVzZC9 for instructions on how to download and use the easy scanning HP application.

  Please let me know if it works for you. Nice day!

  See you soon

  Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!

• OfficeJet Pro 8600 Utility does not show my Mac computer in the scanning settings

  I use Mac Lion 10.7.4 and am unable to set up the scan function in the HP utility. Screen says no computer not connected and there is no option for a computer in the scanning settings utility. Connection to a printer is wireless.

  Make sure you have full feature software and driver installed on your Mac first.  Once you have, there is an Update which should fix the scan to computer problem your run in.

• HP Officejet Pro 8600 N911A: firmware

  I have a HP Officejet Pro 8600 N911a

  Serial No. [personal information]

  Product # CN578A

  Service ID: 23174

  Firmware version: CLP1CN1435AR

  QUESTION: Is the original firmware that came pre-installed on this printer purchased on 06/23/13.

  To be honest, I had problems with the operation of the printers over time, successfully resolved.

  I am led to understand that a later version of its Firmware is available. If that is correct, do I need?

  What are its advantages? How I did it acquire? Will receive installation instructions?

  There are further problems with the new Firmware? Thank you in advance for your help!

  ultimately, here's what happens: I had the chance to find a link on the site of "BD" that has allowed to circumvent the 'salary aid Tech' (involved only) help. For linking real chat... I got a tech, explained what was going on, he asked me to open Bitdefender a page says, asked what he's been selected... then instructed me to change about 3 settings. "BD" to close and reopen it... then try to access then asked me to test the "computer scan"... It worked like a charm! Apparently, BD software with the settings of the Moose saw an intrusion unauthorised and killed the linlk from computer to printer/scanner and killed the link.

  Once, I didn't know what to do in the future, everything worked fine... I can't tell you how many hours I spent with other BD technicians and HP is trying to solve this problem.  So, now I can place a document (etc.) on the printer scan window, go back to my computer open the link and the Voirledocument and adjust the scan size, part of the image, size and other graphic possibilities.    Because by sheer luck, I found a link to chat with a technician who knew their product and in a few minutes (not hours) directed me to a resolution that no cost me $ $ no matter what.

  Than k you, Lucien of Bit Defender!

  FORGET THE TECHNICIANS 'FEE' OF THE PHILIPPINES... (FOR REASONS I will not GO IN, I'M FLUENT IN 2 DIALECTS OF THE FILIPINO LANGUAGE - TAGALOG & ILANCANO), EVEN WITH THAT HAVE TOOL, HP 'TECH' could FIND THE TOILET WITH A TORCH!

  Message to MEG WHitman... Unload your stock, sell the House and get out of here before its TOO LATE.

  Even a deaf, dumb and blind person can comprhend this situation... Fill in the blanks...

• OfficeJet Pro 8600 N911a: N911a of suddenly unable to analyze HP

  I have an Officejet Pro 8600 N911a who, until a few days ago, was fully functional on my home wireless network. I am running Windows 10 on my computer. Out of the blue, the analysis feature has become non-functional 2 days ago, give me a message on the printer that the function computer scanning was enabled on the computer. Unable to solve this problem through managing the digitization of printing software to computer section, I finally uninstalled the HP software and downloaded the full setting software and driver package on the HP site for a new installation and configuration. I have had no problem adding the printer and its connection to the network through devices and printers in Control Panel 10. As before, I can print without problem, but when I try to scan, the printer status screen informs me that the function computer scanning must be enabled via the printer software. My current situation is that when I run the printing software, it goes immediately to the printer configuration screen and then hangs on 'check the network environment,' let me do the software already installed. So it seems to me went from bad to worse, because I have more access to the software is of the other features, such as ink cartridge levels. I looked online for a solution for 2 days now without success, any suggestions would be greatly appreciated. Thank you.

  Good news! Rerun the Print and Scan doctor was a complete and utter success! The printer is now on the network with full functionality restored, as well as for printing, as well as windows. Sunshyn2005, I can't thank you enough for the time and effort that you put into this! Thank you very much!!!

• Addressing the memory card SD embarked on my HP Officejet Pro 8600 N911a directly from a PC

  With my 6500APlus the memory card SD has been accessed in my case as http://192.168.0.111 \memory_card but this syntax does not work with the HP Officejet Pro 8600 N911a. Can someone tell me what syntax will work?

  Dean

  Hi deanp,.

  Follow these steps to map the card reader

  1. Insert the memory card into the printer
  2. open my computer
  3. click on network drive mapping
  4 Select the letter of the drive you want and enter the folder \\192.168.0.111\memory_card
  5. click on finish, and the Player opens for access to the files

• Storage of an HP Officejet Pro 8600 N911a

  I have a HP Officejet Pro 8600 N911a and should not be used for 6 months. What is the best was to keep it in working condition. Is it possible to store it or should I periodically send an email to the printer using HP eprint and having the printer print a page or two every few weeks? Does anyone have any suggestions?

  Thanks in advance for your help.

  Stephen06128

  Hello

  Please follow the steps mentioned in the document below.

  http://support.HP.com/us-en/document/c03007680