HP Officejet Pro e-all-in-8625: 8625 Officejet update won't scan to PDF

Recently, last week, I allowed a HP printer update which will be held in this printer: HP Officejet Pro 8625 e-all-in-one printer.

Today, I tried to scan a document on a USB key as a pdf (which I do quite often).  When I transferred the file to my computer, Acrobat has notified that the file has been corrupted or damaged.  I finally analyzed as a jpg image and then used Photoshop to save images in PDF and Acrobat format and then merge to images in the file of two pages, I wanted to and save it as a small PDF.  Obviously, this is not good.

Can I roll back the update?  Or is there a solution?

Hello

Thank you for using the HP Forums.  My apologies for jumping in here.

You can download and install the software COMPLETE features of HP printing for your operating system:

http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-Pro-8620-e-all-in-one-printer-series/5367611/model/5385111#Z7_3054ICK0K8UDA0AQC11TA930O2

Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.

Would you use the scan software FULL of scanning to PDF features, he amputates a step of your file transfer PDF scanned the USB to the computer.

Some good resources on the use of the HP scanning software:

Scanning for Dummies

Hope that helps.

Tags: HP Printers

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