HP OFFICEJET: THE DESKTOP ICON DOES NOT WORK

I've always had a desktop icon, click to open the control panel of HP to start using the printer.

For some reason, does not appear when I click the icon that the fist label appears quickly, now disappears and the control panel. It is not important for printing, but it is necessary for the analysis.

I uninstalled and reinstalled all software, but it does not help.

HELP PLEASE

Hello

What is your printer model?

Which icon you click when no respionse can't?

Assuming that you are referring to the HP Solution Center software, uninstall KB31323372 from the control panel > programs and features > view installed updates.

Then, hide it using the following steps to prevent it from reinstalling:

https://support.Microsoft.com/en-us/KB/3073930

If you are not sure or refer to any other icon misfunctional please specify accordingly and DO NOT uninstall any element yet.

Shlomi

Tags: HP Printers

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