HP Officejet Usermanual & maintenance guidelines

Similar Questions

• Check the peripheral post OfficeJet 6700

  When I insert original in Lac for the fax on my OfficeJet 6700 maintenance cycle "Peripheral audit."... ' begins and does not stop. I can still print from my PC and receive faxes but cannot send faxes.

  Hello @bobslingo,

  Welcome to the HP Forums!

  I understand when fax you a document using the ADF, it enters the control device and does not stop. I will do my best to help you! Please make sure that the printer is connected to a live wall, not a surge protector. I just want to see if that makes a difference.

  Also, try to perform a hard reset on your printer for more than 60 seconds. Leave the printer turned on > unplug the power cord at the back of the printer.

  Generally, when the printer keeps going into the checking device, the print head may have a problem. Changed anything on your fax phone line or disrupt when he enters this interview? I will seek forward at the hearing on your part have a beautiful day!

• PAVILION 22xi: COME PULIRE LO DEL PAVILION 22xi SCREEN / HOW TO CLEAN the SCREEN OF THE 22xi of FLAG?

  COME PULIRE LO DEL PAVILION 22xi SCREEN?

  Inoltre:
  Come rimuovere eventual aloni esistenti da previous pulizie?

  HOW TO CLEAN the SCREEN OF THE 22xi of FLAG?
  In addition:
  How to manually remove existing halos of previous cleanings?

  Hi there @antonio55,

  That the Forums are with you!  I understand that you are looking for advice on how to clean your screen.  I'm happy to give you a helping hand with this.

  Please see: HP monitors - Safety and Maintenance Guidelines, under the heading "Cleaning the monitor" for details of cleaning, but be sure to read both safety related information.  Depending on what you mean by "halos" try following the instructions for the materials to be used. If you have in the past used something on the list of cleaning products do not turn out to serve, you may have already damaged a part of the screen.

  Please let me know if it works for you and if it does not solve your problem, please mark this message as a solution. Bravo would be appreciated as well.

• Maintenance routine for Officejet Printer Pro 8500 has?

  Is there a source for the Routine maintenance on my printer? I would like to continue using it for a long time. Thank you.

  Hi nopal,.

  I understand that you have an Officejet 8500 and are wanting to know how to do so that it can make its own maintenance, you can continue to use it for a long time. I'd be happy to help you with this.

  The printer is actually designed to do own auto maintenance. If we can say that there is something wrong, it will do it's best to run the options of the printer maintenance to keep it in working order. The only other thing, I suggest you do that following this document getting the latest Firmware and product updates to check the firmware updates. You can set it to lok for updates automatically as well.

  Hope this helps, have a nice day!

• OfficeJet 7610 frequently performs maintenance printer minutes and using the ink

  Since I got this printer, he managed frequent printer maintenance pretty much everytime I go to print a page. That in itself would not be a total problem outside waiting, but it seems to use ink. I've printed a single page of color since I got new ink cartridges. Whenever he did the interview, he uses more ink color. I already get messages saying that I need to replace the Cyan. It's ridiculous! Is this normal?

  Hello @DarinP1965,

  Welcome to the HP Forums!

  I understand your Officejet 7610 running maintenance of the printer and use the ink. I will do my best to help you! Just so you know, usually when a printer keeps clean the print head, it indicates that something is wrong with your print head.

  I recommend the continuation of this entire document of HP ink trails fixing faded prints and other common Print quality problems

  Try cleaning the printhead by yourself a few levels to see if that makes a difference. If this does not help, you should then contact HP technical support for further assistance. Click here to read: worldwide Contact HP. Good luck.

• Problem with the HP Officejet Pro 8500 printer: clean the print heads each time it is turned on

  Hello everyone,

  the printer HP all-in-one Officejet Pro 8500 (A909a - product n. CB022A) clean the print heads whenever I turn it on. This problem affects any HP Officejet Pro 8500 printer, it is not a problem only of this one I bought. It is a boring bug and annoying because each power clean print heads on involves two bad disadvantages:

  1. waste of ink (each heads cleaning process consumes little ink);
  2. too much time (2-3 minutes) to prepare the printer after plugging.

  I upgraded my printer with the latest firmware available on the HP site (firmware ver. DLM1FN1006BR), but the bug is still present.

  At this point, I ask:

  1. There is a way (or procedure) to disable automatic cleaning this useless to all power on?
  2. Can we communicate with the HP engineers or tell me how to contact directly one of them to indicate the bug and request a new firmware updated?

  Please don't tell me to leave the printer on all the time or that the printheads to each cleaning power is normal behavior! Where then are power and ink savings claimed for this printer model?

  I hope that a solution to this problem. Thanks in advance to everyone will help me!

  Maintenance when the printer is turned on is normal and is required to keep the printheads in good health (not blocked). See here for more information.

  With respect to energy savings, the printer automatically goes to low power mode when the don't feel not for awhile.  It is not necessary turn the unit on to save energy.

• HP Officejet 5740: Msg 'printer is in an error state.

  Hello

  I have a 5740 which is defined as a remote wireless printer by itself in my home network.

  Recently, I received the message 'printer is in an error state' when I press print and found out the print job will be lance automatically, only after I turned the printer off and restarted. What happened several times. I tried to use HP & Doc Scan printing, but this did not help.

  Appreciate your advice on the following points: -.

  1. What is the cause for this?

  2. connecting the printer via the USB port on my HP All in one PC would help eliminate this recurring issue?

  3. If Yes, should I uninstall the printer software first?

  4. always print wireless from my laptop or mobile devices when the printer is connected via a cable to my PC?

  What do I have to uninstall and reinstall the software for printing these devices as well?

  5. when I reinstalled the software, it come a last step where it will ask me to register so far HP ink. As I have already registered for the program, what should I do to allow me to complete the installation of the software without duplicating a new series of HP ink instant registration?

  Thank you.

  Hi @Chrissy_61,

  Thanks for joining the Forums of HP Support for a solution to your printer problem.

  I understand that you use a HP Officejet 5740 e-all-in-one printer with a Windows 10 computer and you need to restart the printer to clear a State of 'error', so the printer will print. I would like to help with that.

  There are also a few different reasons why something like this can happen. It could possibly be network or firewall related, or maybe even related software.

  I would like to begin by downloading and running the tool HP Print and Scan Doctor to check the installed printer software. This tool can diagnose and solve many problems of printing software and printer.

  You can also check to make sure that the printer firmware is up-to-date. On the Control Panel Home screen controle control printer, drag your finger from right to left on the screen and select Setup. In the menu select Maintenance of the printerconfiguration, and then select update of the printer, and then look for the updates of the printer.

  If the printer doesn't have the printing problem with PC and not with cell phones and mobile devices, you can try following the steps described in this document of support - printer is offline (Windows).

  If you plan to use a USB between PC and the printer connection, you do not need to uninstall the software, you just remove the printer devices and printers on the computer and connect the USB cable.

  You can always the printer wirelessly with other devices if you have a computer with a USB cable.

  Finally, you need not re-register with the HP Instant ink. You can close the windows when they open after you have installed the software.

  Please let me know if that solves the problem, or if you need assistance.

  Indeed, if this help you to achieve a solution please click the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

  Thank you!

• OfficeJet 6700: print in black only

  I am wanting to print in black only. I removed the color cartridges printer doesn't like that we

  So, how can I disable the color cartridges?

  John

  Hi jozz71,

  If you are wanting to use the black cartridge for printing, you can follow step 2 in this document to change the print settings to print in black and white:

  http://support.HP.com/us-en/product/HP-OfficeJet-6700-premium-e-all-in-one-printer-series-H711/4322971/document/c04331666

  Please be aware that you don't need two ink cartridges to print.  The printer uses little color for printer maintenance.  This interview is described in the document I have attached.

  Once the color cartridges is completely exhausted you must replace it in order to print.  After this setting the printer to print in black and white will minimize the used color and make it last longer.

  I hope it's useful for you.

  Jean

• HP Officejet 7500 a: print no Cyan Ink

  Printer Officejet 4-1 with three cartridges of ink color, work excellent stop print blue (Cyan). I ran several test, cleaned print heads, removed print head and cleaned by hand. Replace the Cyan cartridge by nine.

  The ink levels are indicated as full but will not print blue ink.

  Help, please

  Sally Ancheta

  Hi Sancheta,
  
  Looks like you've covered most of the solutions proposed in the HP troubleshooting guide, available here: LINK

  I would recommend contact HP for the maintenance of the printer if these steps do not solve your problem. You can check your warranty here: LINK

• OfficeJet Pro 8600 more printer

  I just bought the printer more Officejet Pro 8600 & installed without any problems, but it doesn't connect to the internet/web services? It is connected to my home network & print etc, but when I try to activate the internet according to the guidelines, it searches for a while with "Enabling Web Services (ePrint & Apps)" on the screen & then reads "Web Services (ePrint & Apps) could not be activated.

  When I tried to activate the web service during the instalation, reading pages as if she did not go off I would go to a page to download the necessary drivers but this never happened and the only thing I could do was to select the button 'Next', who finished the installion without the work of internet/web service.

  Does anyone know of this problem and if so, please can you me how to connect my printer to the internet.

  It's great to hear Roses66. "If you could mark my previous post with the ' accept as Solution" it will help others in this community to find our easy conversation.

• HP OfficeJet Pro 8710: 8710 Officejet Pro Maintence of software will not work

  Brand new Officejet Pro 8710 replacing Officejet Pro 8600.

  Installed all the software (I think) and am connected to my PC via USB Windows 10.

  All functions seem to work fine - scan, copy, fax and print of the PC software.

  When I open the printer software, I can't do maintenance tasks such as printing a page of diagonostics, situation report, alignment and cleaning of the print head. It is said "... impossible to print.

  I discovered I can do these tasks using the EWS in the process line, but not with the PC software.

  How to restore this functionality.

  Thank you.

  Hello @Ru3_Geep, hope you are well!

  Thank you for becoming a member of the HP Forum. It's a place dynamite to get help from the community, to get suggestions and find what has worked for others.

  I see that you are having problems running the HP printer assistant software maintenance. It seems that the problem with the software of the printer. Try the following steps:

  • Unplug the USB cable from the printer.
  • Go to control panel of configuration-programs and feature - select all of the HP Officejet printer entries and uninstall them.
  • Restart your computer.
  • Now, click http://ftp.hp.com/pub/softlib/software13/printers/OJ8710/OJ8710_Basicx64_1881.exe and install the printer drivers.
  • Connect the USB cable until you are prompted in the connection type window.

  These measures should do the trick, let me know the result!

  See you soon

  Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!

• HP Officejet 6700: Officejet 6700 constantly "checking device.

  My Officejet 6700 premium is connected wireless to my home network.  I have a strong signal to the printer. I have a desktop computer and a laptop running Windows 8.1 and a laptop running Windows 7. The printer ALWAYS shows (for over a week now) reads, "checking device. This process may take several minutes. Not turn the unit off, do not open or close the doors.  It will print a page or two, but if the print job is on 3 pages (or I wrap several jobs page) it leaves impression and gives me an error. My inclination is to unplug the printer to reset it and see if that fixes the problem, but the display says specifically not to do.  I pressed the Red "X" next to the screen, but the screen says while the verification process can no longer be interrupted.  Help!

  That fixed the problem of 'Device of control...' » !  Here is what happened:

  (1) when I open the print cartridge door, the screen has said, "the door is open, etc" then when I closed the door the printer returned to 'control device '. »

  (2) when I hit the power button the display text, "maintenance cannot be stopped."  (She seemed very confident of this. Maybe she didn't know she could be disconnected.)

  (3) I have disconnected the power cord at the back and the decision-making and let stand for a few minutes, then plugged into the printer, then exit. The printer is back and initialized itself and then raged at me to unplug his: "Use the power button to turn off, do not use a power strip, etc."

  Thank you!  However, it always not print an entire document.  I tried to print a doc of a page in five copies and printed four and a partial, then gave an error.  Any ideas with this problem?

• OfficeJet Pro8610: OfficeJet Pro8610 will not print from any website

  I use Win7 (64 bit) with SP1 and I had to replace an OfficeJet 6700 with a new all-in-one. I did it with an OfficeJet Pro8610 yesterday.  After a struggle to get the printer works wirelessly (it was necessary to connect to my laptop (HP) via a USB 1 port) I went to an online brokerage account last night and printed a statement.  When I tried to do exactly the same thing today I can't print of this site I've always been able to do with my old 6700 OfficeJet-it'ds.  In fact I can not print from any Bank, brokerage, etc sites now.  I've uninstalled and reinstalled the drivers, both online and with the CD rom, I turned off the printer, the laptop and the router and I have the same problem.

  Has anyone seen this kind of problem and managed to fix the problem.  Thanks for the help.

  Alkymst

  I have a 2nd question that I'll post separately because I can't connect a computer laptop 2nd in this printer.

  Alkymst

  Google Chrome has a tendency to stick to old files, printing and print settings. To resolve this problem, you will need to change the Destination before printing of Chrome. If your print queue is configured correctly and that you can print from other programs, then open print your window chrome. On the left hand side, click on change.

  

  Once you do you will be able to modify the print queue that uses Chrome and you should be able to print your PDF documents.

  Regarding the suggestion of networking if you see guidelines referring to the activation of the web services or by entering your request on the connected HP Code then you can skip these directions. These instructions are primarily for the ePrint service.

  I hope this helps and I hope you have a great weekend!

• OfficeJet Pro K550 C8157A: officejet Pro K replace rollers

  I have owned and personally used this printer since May 2006.  To me, that reliever rolls are hardening and not to pick up the paper in the tray correctly.  I found a source for the rolls, however I don't have a manual that will provide guidance to replace the rollers.  Do you have a source for the maintenance and repair of the printer?

  Hello @Wellspring-306.

  Thank you for your participation in the Forums of HP Support! After reading your post I see that you want an interview guide to replace the rollers in the printer. I want to help you with this issue today.

  Are only a few guides that are available, but there is no one for the interview guides for the replacement of the printer parts.

  Source: HP Officejet Pro K550 color printer series.

  You can contact HP customer care to find out what service or the recovery options are available. Check the model number and the form to receive a file number for faster assistance. If you need help with getting the number, just enter your location and I can watch it for you.

  If you appreciate my efforts, please click on the "Thumbs up" button below. See you soon!

• HP Officejet 6000 a: after far right stuck paper jam

  HP Officejet 6000 a and Windows 10.

  After jam paper and jam, clearing printer turn on, goes through current transport parks, start right, flashing lites power and resume. Doctor says print "general Printer Error. Transport to open the lid does not come to Center and did not manually move parked at the far right. Close the cover, flashing lites power and resume, press summary and unplug the power cord when the cart is centered. Remove print head, close the lid, back the start-up routine. Open the lid and now transport stops in the Center and all the lites normals. With lamp torch and lid open (with cardboard in photo electric switch) and print head installed in position, pressing on the set of the view CV under presses of subsequent print head print head to prevent fresh ink while the printer is in sleep mode, remove the cardboard (lid open simulating) tray does not move downwards releasing the print head. Has gone through all six steps of the Solution and no help. Impossible to open the case to observe the load mechanism. Nothing else to try? Printer purchased January 2011 and printed only 5003 + pages and no problems so far. Do not throw with using more than that most just bought full set XL HP 920HP cartridges. should be possible to solve other than maintenance workshop, can buy nine being the least expensive.

  Help, please. Thank you

  Jesse

  Hi @jlmulanax1,

  Welcome to the Forums of HP Support!

  I understand that this transport on your HP Officejet 6000 a printer does not move correctly. I will definitely do my best to help you.

  I would try the steps in Th guides, r HP Officejet 6000 (E609) and 7000 (E809) Wide Format Printer Series - an "impossible cartridge" or "incompatible cartridge" Message is displayed on the calculationand lights flashing on the HP Officejet 6000 (E609a) and 6000 (E609n) wireless printers.

  You describe it sounds like the transport has stalls and if this is the case and you are unable to find the obstruction while the transport mechanism is defective.

  If you have completed all the above steps and your product still has a problem, service the product.

  Contact HP for service in all countries except Asia-Pacific.

  First, check your product warranty to check your warranty printer status and then go to contact HP support to find an authorized dealer or to schedule a repair.
  Cost of repair out-of-warranty printers may apply.
  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  File number and phone number are displayed.

  Hope that answers your question. Thank you for posting!