HP Officejet6500 Wireless: HP Solution Center

Similar Questions

• 4500 wireless: HP Solutions Center does not work since the upgrade to windows 10

  Hello

  My solution Center no longer works since I've upgraded to windows 10.

  Thank you

  Welcome to the HP community @DJHar,

  I understand that the Solution Center Software no longer works since you have upgraded to Windows 10, and I wanted to reach out for help. I would say firstly under the HP printer install wizard for Windows, that will find the drivers and software for your Officejet 4500 Wireless and install the correct software for Windows 10. Try the software for access later, and it should work.

  Let me know the results!

  Good luck

• Failure of wireless solution Center

  Solution Center does not connect to D 110 series wireless printer.  I can print from other programs wireless.  Solution Center connects via a USB connection. Windows 7.  I can't find the original software disk

  How did you initially installed the printer first, USB or wireless?

  Uninstall the HP software. When you reinstall the drivers and full software features, select Wireless. After this download and install and you print, then go to plug in the USB cable.

• My PC communicates wirelessly with my C309a HP, but Hp solution Center has stopped working.

  My PC (Dell XPS 9000) communicates with my C309a HP wireless printing, but the Hp Center solution has stopped working. If I should not be able to use all functions wireless?

  I get a message error "HP Solution Center can work because your device installation is not complete. Please connect the usb cable or re-run Setup from the instattation for a network installation CD. "When I put the installation disc to remedy the problem, it tells me that my current software is the last, while it will not be updated. When I go to the center of update, it tells me I have the latest version of the software.

  Hello

  Try these:

  Click the icon to the Start Menu > programs > HP > HP Photosmart c309a > add a device

  With this, it will find the wireless printer and reconfigure the parameters; Just follow the guests. After completion, try to open the HP Solution Center.

• Adding printers Wireless Solution Center

  I am running Win7 and after restarting my wireless network, wireless (Photosmart C7250 Photosmart Premium C410a) printers have been added in windows using the window adds a printer.  Now, the HP Solution Center does not see wireless printers.  Is there an easy way to add them to the center of solution since they are on the network (with a different IPv4 address of initial installation)?

  Look in your Start menu all programs for the HP folder with printer software. You should see an option "add a printer". To avoid this problem in the future I would set a static ip address for the printer.

  http://h30434.www3.HP.com/T5/printer-networking-and-wireless/static-IP-address/TD-p/1663045

• Questions of solution Center with 8500 wireless pro on the new machine, Windows 7 Pro

  Hi all

  I'm having a really hard time trying to get the software of Center of Solution for my departure Officejet 8500 Pro Wireless A909G. I am trying to install on a laptop Toshiba T130 new that came with Windows 7 Pro.

  I use the latest version of the software (full version) for Windows 7, downloaded from the website of HP (32-bit).

  The installation process works very well. Once completed, if I launch the centre of Solution without restarting the computer, it works fine.

  As soon as I restart the machine, that's right--I can't launch the centre of Solution more and I can't use the PRINTER. Solution Center told me that the installation failed.

  I also tried the following so far:

  -Windows patched with the latest updates-to - no chance.

  -read through the different posts of people with similar problems and tried some of the suggestions (so far, update of flash player and by applying the patch DOT4 seem to be most applicable to my situation)-no luck.

  -rebuild the machine (even if it's new!) - no luck.

  If there is another job out there dealing with this, I missed it. Feel free to point me in that direction... Thank you.

  Looks like I solved my problem (after the days of play)

  There is not a lot to it:

  • Completely uninstall the software and reboot
  • Open the folder that contains the complete software (mine was called OJP8500vA909_Full_13.exe) self-extracting exe
  • Right-click on the file, then select Properties from the menu
  • Click on the compatibility tab, located in the upper part
  • Downstairs, you'll see the option that says to run this program as an administrator. By default, it is not checked. I checked, click apply then OK.
  • Run the installer as usual through until the end.

  That's it - and it worked for me. I hope this helps.

• OfficeJet 6500 Wireless: Win 10 - Solution Center - scan not performed as another program using the imaging device

  I upgraded to 10 Windows on a laptop ASUS, then updated the software for a HP Officejet 6500 E709n Series printer HP solutions Center.

  I can print successfully to the printer but when I open the solution Center and then try to scan an image or a Document, I get the following error "Scan cannot be performed because another program or computer using the networked imaging device.

  Extended error information is 8, [(0.18,-2147467259)]

  When I look in device under imaging devices Manager, two devices are displayed ASUS USB2.0 WebCam (1) and (2) Officejet 6500 E709n.

  It would be much appreciated if someone could help me solve this problem.

  Hi midnight-anwrs,.

  Thanks for getting back to me.

  I looked into your link "Printer problems after upgrade to Windows 10" and 6 "Scan with a scanning application" stage, I found the solution.

  I downloaded the "HP Scan and capture App" and can now easily scan photos and documents.

  Thanks for your help.

  Much appreciated,

  KenRabs

• OfficeJet pro 8500 Wireless: 140.0.18.23 HP Solution Center

  I can't get the Solution Center to download completely when you install the driver for the HP pro 8500 office jet. I downloaded the complete solution several times (and deleted several times). Sometimes the solution Center rises but then said incomplete download, re - install. This means that I have no way of scanning the computer, none of these options are there. This has happened before on a previous PC and after re-installed, the option to configure the solution center came and I could create shortcut and use. Not so this time after 8 attempts over a month period 3 my PC recognizes the printer and I can print a document without wire. Help!

  Hello @beckyg1!

  Thanks for posting on the HP Forums!

  I should be able to help on the Solution Center do not install it on your computer.  The first thing I recommend is to uninstall the HP software. I understand that you have installed several times, but once the uninstall is complete, it would be wise to perform a cleanup of the computer disk. A disk cleanup will improve the performance of the computer and remove the temporary files that may cause problems during the installation of the software. Once disk cleanup you should restart the computer and download/run this update: HP Software Update Utility located under Update (1).  Once the update has been completed, re - install the HP software.

  To uninstall the HP software, click here: uninstall the HP software

  To perform a disk cleanup, click here: perform a disk cleanup

  To download the HP software, click here: HP Officejet Pro Full Feature Software and Driver

  If you please, after back and let me know how everything goes

• Photosmart D110A: Solutions Center HP

  I got HP Solution Center on my computer for at least 18 months.  All of a sudden, it doesn't work because it says that the device is not over.  I uninstalled and reinstalled.  Still the same message.  The printer works - wirelessly!  I know that it is connected.  Why the Solutions Center does not work?  The Solutions Center is on my desk - but it does not work.

  Hello

  Thanks for your comments.

  Could you just uninstall and then reinstall it again?

  Thank you.

• HP Solution Center: my HP Solution Center does not work

  My Center solutions HP for HP Photosmart Wireless e-All-in-one printer - B110a does not work. It worked perfectly until a few days ago...

  The message says:

  "HP Solution Center cannot work because your device installation is not complete.

  Please connect the USB cable or re-run the Setup program from the installation to a network installation CD.

  "If it does not complete the installation or if you do not have the CD, access the HP help by clicking on the start menu files.

  I tried to download the software from HP but without success.

  I don't have the CD to reset the printer.

  Any solution?

  Thank you very much

  Hi @Farigola,

  Welcome to the community of HP.

  I understand that you can not use the computer Windows 10 HP Solution Center. I will do my best to help.

  Here is a link to a few troubleshooting steps that I recommend you try. When you open the link, scroll down to the section titled ""HP solutions Center can not run"or"Scan is busy or in use"error with a network-connected printer»

  HP printers - upgrade Windows 10, printer problems occur after the

  Please, try the steps and get back to me with the results.

  If it helps, will testify of my answer by pressing the 'thumbs up' below, or click on the button "Accept as Solution" if I helped you reach a solution.

  I hope this helps. Have a great day.

• Photosmart C410A: HP Solution Center install on 2 PCs for the same printer

  I have two PCs running Windows 7 Professional 64 - bit and a HP Photosmart C410A printer, wireless connections to my network.  The solution Center has worked well on the first PC, it was installed on.  I tried to install it on my new PC, but I get an error on USB hardware and software; It will not attempt to connect and install wireless.

  My question: can you run Solution Center HP of two different PC for the same printer Photosmart C410A?

  Thank you.

  Yes,

  You can install the HP Solution Center software on several computers connected to the same netowrk as your printer.

  Try following these steps to solve the USB error during installation:

  Click the Start button and type folder in the search bar, then open the Temp folder indicated.
  
  Open the last HP installation folder that begins with 7z (e.g. 7zs1234)
  Open the installation folder.
  Find the file usbready.exe and rename it to usbready.old.exe
  Navigate to the main extraction folder (folders that begins with 7z) and run the Setup.exe file.
  
  Now follow the installation and check for the difference.
  
  Kind regards
  Shlomi

• HP DESKJET F4580 SERIES: HP SOLUTIONS CENTER's works do not anymoe

  My printer suddenly disappeared and was not able to print. At the opening of the CENTER of the HP SOLUTIONS, received the message impossible to open the centre of solutions such as the installation is incomplete.

  I reinstalled the driver and I am now able to print again in the wireless, but the CENTER of the HP SOLUTIONS still does not work and still get the same message.

  When reinstalling the driver, I got several error message indicating a file was not found, but she did not give the name of the file.

  Can someone please help me because I use the device fairly regularly to scan documents and at the present time, it does not work.

  Thank you.

  Hey @gigi1966,

  I would like to take a moment to thank you. Thank you for your patience and perseverance. I guess you feel like you've been to the Moon and back with all this troubleshooting!

  -We will continue to try to catch a solution

  It starts to sound like maybe the problem is related to the registry database. Personally, I don't like to tinker in the registry manually, instead, you can use a registry cleaner. My preference goes to CCleaner.  - How to use CCleaner.

  Installing software on the computer with a registry key, its place would be like trying to paint a wall with a hole in it, you need to patch the hole first. Repair the registry, and then reinstall the software. Registry cleaners can be useful tools to solve certain types of problems in the registry, as those that are created when a program does not properly uninstall or a malware infection is not cleaned properly.

  This suggestion is not a document of HP, it is my own opinion. My preference is CCleaner, I use it on my computers. If you have a registry cleaner already, or that you prefer, you can use it.

  Until we move on an attempt to reinstall the software, we will perform a clean boot too. Instructions below:

  1. Click Start and type msconfig in the search box.
  2. Press enter.
  3. On the general tab, click Selective startup.
  4. Clear the Load Startup items check box.
  5. Click the Services tab.
  6. Select the hide all Microsoft services check box (bottom).
  7. Click disable all.
  8. Click OK.
  9. Click restart.

  After installing the software, restore your system startup with the following steps:

  1. Click Start and type msconfig in the search box.
  2. Press enter.
  3. On the general tab, select Normal startup.
  4. Click OK.
  5. Click Yes when asked to restart your computer.

  Please let me know how it works.

• Solution Center

  I have a printer of e-all-in-one wireless HP Photosmart B110a and a HP G62 laptop, both over 3.5 years.

  When scanning I opend HP solution center and analyzed the file / photo I want, actually never had any problems doing so.

  However, today when (after a while), I wanted to open the solution center he did not, showed only a window says something like

  "Cannot run a Solution Center because of the printer being not fully installed" (I use the Dutch version and it's my translation...)

  I don't know what happened. I'm also unable to print more.

  Using the original CD I reinstalled the software - no changes to the solution Center.

  When you want to print a Word file I now get another window (unknown to me) asking - among others - to the adres "printers"... leaving me confused and always without printer :-(

  The only thing I changed on mij computer lately has been the virus scan, I removed Eset NOD32 and installed the free version of AVG (in the meantime, the paid version of next week).

  I'd appreciate some help here! Thank you in advance!

  Sigrid

  Hello again from Sigrid

  I am very happy to learn that you can now print and scan with AVG deleted!

  However, within each firewall program, you can change the settings to allow the printer to operate. Basically, some anti-antivirus or firewall detects the printer as a threat and prevent you from using it. Really, the firewall and anti-virus only his work.

  When you install your AVG once again, you can add the printer to allow AVG to accept it as non-threatening, so you can still use both. Chances are, your Norton agreed probably the printer, that's why you don't have a problem using it with your printer.

  Here is a link to help you change the firewall settings: How to change firewall settings

  I hope that helps you Sigrid, please also take into account by clicking the button "Accept as Solution" on the bottom of my last post for you here.

  All the best!

• All-in-one Pavilion 23 23-b034: 2 try to install the solution Center HP for printer HP Pavilion has failed. Screenshots

  I had to do a cover of the factory recently. I can print with the HP C7280 programs smoothly. I got this printer and the solution Center works on this pc before the resumption of the plant and another pc before that.  I tried to install my printer HP all One Printer Solution Center now twice with today fails. I hope that the help of screenshots.

  I 1) downloaded a complete new installation - 2) off all antivirus - 3) restarted and restarted the printer HP - 4) the fact that all windows updates have been applied for windows 8.1 - 5) tried after the provided HP solutions but always with failure. Installation all the way to the final "device configuration"... and then expires. Thanks for any help.

  

  

  I ALWAYS KUDO AND MARKED RESOLVED. It is THE RIGHT THING to DO... doncha know. «  :-D
  Find thumbs upward, then click on to a KUDO
  Look to the right and see the OPTIONS to mark ACCEPT as a SOLUTION. Thank you!

  RnrMusicMan: (btw, former musician of Navy for this purpose) I need to send thanks a lot for your answer. I have tried, almost to the point of questioning my sanity, too many times tried too many things and all have failed. Why not go and buy a new printer? Financial considerations. Here's what I've worked with... (finally a good result there, at least the best I know for the moment at the end)

  (1) start here, I have an older HP all C720 printer wireless. I do not think at the moment there is a download of the full version which will allow him to install it in a machine of 8.1. An 8 machine if necessary, but not a 8.1 I do not...? That's what I gathered. Where I made my mistake, so, I was this old horse to battle C7280 installed on my newer HP Pavilion and worked very well with 8.1, (read on before thinking 8.1 work with the C7280) when I say great worked, I mean the Solution Center has worked. Then after a while I improved the Pavilion to 8.1 and everything was fine. A couple of weeks, I had to do a cover of the plant on the HP Pavilion. Instead of installing the software of the printer with the center of solutions right then while he was still an OS 8, I upgraded to 8.1 Loaded my favorite of all the programs and tweaks and tricks. Then I said, I'll install the old workhorse C7280. It would not, not at all, regardless of how many tips I read here, and Googling. Then I tried to install the full version of XP on one of the XP machines. No go. Something I said is prevention. Who could know. I tried to purge the XP what I knew could be related to HP. Shut off all antivirus programs, download fees, etc. etc. ad naseum. I have read and read and tried and failed and failed. You get the drama.

  So, I decided that if I could get it on the Acer Aspire one Netbook I could use as a slave, small sorta Acer server. I barely use the netbook anyway. So I couldn't do. Frustration. So I decided JUST ONE MORE ATTEMPT. And here's what I did for Acer.

  I did a factory restore. No former antivirus autour. Nothing is added. Presitine and already had Service Pack 3 with the resumption of the plant.  What follows I have none to little idea of his touch, but that's what I did.

  (2) I have an old modem that I had used as a slave of my new modem D-Link. I got it, because many of my devices will not work on the new 'n'.  I think, old modem old printer, old BONES. I have set the printer to get the old o SSID of the slave and agreed which has no password. Fortunately, I know anyone personally that could use this wireless slave and they all have their own.

  (3) so once again, I downloaded the full version of XP on the netbook. Extracted, he ran, and so he went the full installation and works.

  That's a lot, but I'm a cheap guy who hates to throw even if old devices, good. I use this Chrome extension called Extension Office remotely in order to get on the netbook from any computer and print using the Solution Center.

  I don't know what I did but I know I've worked. So this is my solution. I'm sure some could find another work around, but probably way above my paygrade.

  Once again, thanks a lot for taking the time. I think I followed your solution several, much too long and did not work. Unless I was always doing something wrong.  My solution was radical but it works for me always try to use these appliances. I just take good care of them and they last. My most recent is the HP Pavilion and it's going on 2 years now.

  Differences or questions please ask. 'Jack :-{D '.

• 7310 all-in-One: connecting the HP Solution Center to all-in-One

  When you try to install for my 7310 HP solutions Center which is connected via a wireless network, I don't get this option to connect even though the Help menu shows that this option should be available.  I checked the network and it is there and I can print over the network.  I need to use the other features of the all-in-One, (e.g., Scan) so need the solution Center. Please let me know how to overcome this problem of connection.  Thanx.

  Hi @led7310,

  Thank you for joining the HP Forums!

  I have seen your post on how you try to connect your HP solution for your HP 7310 printer Center. I'm happy to help with this problem!

  Please, try the steps in this guide, printer not found during Network Driver Setup (Windows). If this does not resolve the problem, maybe try scanning without HP software. Scanner without software HP (Windows 7).

  If you are unable to reach a resolution, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

  I hope that this post helps!