HP OfficejetPro 8600 more: Scan works only from the PC, not the scanner

My scan of my Officejet Pro 8600 function will not work unless I have run a scan uning the software installed on the PC.

When I try to scan from the control panel of the printer, I get a notice that says:

"For scanning to a computer to make sure that the feature is enabled.

"Windows: open PC software, select the Scanner, andf Actions then select Manage scan of the computer.

Q - How can I do this?

Note: since I downloaded Windows 10 I was unable to find this software; Cortana does not work in my area. If I click on the HP software on my PC now I just get "click here to connect a new printer", which is stupid because it is already connected wireless. My other option is to click on "HP Scan" - this works!... great, so I can scan like that, but there is no setting anywhere under HP Scan that will help me solve the problem.

I checked that the printer and the pc are on the same network and using the same IP address.

Hello

Thank you for using the forum.

In order to activate "Scan to Computer", you need to install your software first.

What you wrote, it seems that you have just upgraded to win 10.

When you see the icon of the printer and it will prompt you to "Connect for a new priner", please click it and it will guide you to install your printer on 10 to win.

Activate "Scan to computer".

Here are the steps to activate "Scan to Computer".

  1. Go and click on the software for your printer.
  2. Under the "Scan" it should be a "manage Scan to Computer", click on it.
  3. Select "Scan to computer".

Here is a screenshot (for example) that shows how to turn "Scan to Computer".

Hope that helps!

Please click on the "Bravo Thumbs up" If this has helped you and 'Accept as solution' If this helped solved your problem.

Tags: HP Printers

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