HP Pavilion 14-n037tx laptop: HP Pavilion 14-n037tx Notebook PC not turn off

I had a problem with my laptop. When I stopped him, he is not really off. The power button lights up and the heater continues to operate. What should I do?

Try a hard reset. Disconnect all external devices first.

battery and power cord 1 / removal

2 - Press the power button for 30 seconds

3 reinstall only the power cord for the first start.

4. turn on

Tags: Notebooks

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