HP Pavilion 15 laptop: Headphone Jack works sometimes?

My headphone works sometimes only. I'll get my wired headset and I can hear everything perfectly clear, but if I leave the laptop on overnight or leave for 30 minutes, I hear nothing more.

I checked to make sure that the headphone jack is the audio device by default and the earphone works perfectly fine, so I don't see what the problem.

The only way to solve the problem, as far as I understand, is to just restart the phone whenever the problem occurs, and it works. But I'd rather not have to restart every time this problem occurs. I also do not have to send the laptop.

@polarpower,

Hello and thanks for the display on the HP support forums.  There are only two things that can cause for your problem of making head phone.  When the system goes and warms the chips that handle the audio channel enter a blocking state as soon as this happens her loose.  As soon as you restart the voltage on the chips are erased and will work very well until things warm up again and the right signal is applied to this chip to block again.

You can try to backup all your data and perform a recovery of the system so that tha system goes back to its original configuration.  It will be deleted including updates which could have caused this.

Even though this is listed as Windows 8 you can use for Windows 10.

HP computers - performing a recovery of HP (Windows 8) system

Failure to resolve the issue, you will need to send in for repair.  Use the following link to help you contact the appropriate HP support department.

Contact HP support.

Please let me know how things are going with this.  Thanks again for posting and have a great day.

Tags: Notebooks

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