HP Pavilion 15 laptop: product number of pc pavilion notebook 15 JOB41EA #ABU keep dimming and brightening.

My laptop keep dimming and it brighten the screen of the day I bought it if its on battery or charger. He didn't have any video card installed with the exception of one intel inside. Tell me if it is problem software or hardware one? and tell me what to do...

HI @ABDREH

Welcome to the HP Forums!

This is a wonderful place to find answers and suggestions!

You have the best experience in the HP forum, I would like to draw your attention to the Guide of the HP Forums Learn how Post and more

I understand that your display continuously fades and brightens.  Does so you are running on battery or AC power.

Did you run HP Support Assistantto help update the drivers?

Have you tried to use the troubleshooter in Windows?

Here are two links that can help.

Troubleshooting display dim (Windows 8, Windows 7 and Windows Vista)

Solving problems with the screens (Windows 8, Windows 7)

If you connect an external monitor did the same thing?

Alternatively, you can contact HP support for help that they can access your system remotely to determine and solve the difficulties.

Please contact our technical support at 800-474-6836. If you do not live in the United States / Canada region, please click on the link below to get a number of assistance for your region.

World wide phone holder

Good luck!

Tags: Notebooks

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