Pavilion Notebook 15-ab010nr: chaotic random scrolling and active window change - baffled!

All was well with my Pavilion laptop until one day he began to suffer from a strange video behavior.  While in an active window, suddenly the screen would be automatically scroll upwards or downwards, or in part.  I would scroll to where I was, but then it would scroll away again without my touch.  With a window with no scroll, he would sometimes just change the active window.  So I could be typing and then all of a sudden I'm on another window.  At some point I just watched in disbelief as demonstrated by the receipt of a screenshot screen, then a selection of menu of Outlook and a new email has been selected.  I waited to be typed in the destination address, thinking that someone had control of my laptop, but it stopped there... nothing else was done (thankfully).

I thought I was suffering from a particular virus, so I searched online to see if everyone was suffering similar symptoms. Nothing.  My antivirus program had not taken anything (Avast!). I downloaded Malwarebytes and ran it... Nothing found.  I applied a bunch of Windows system updates and rebooted... problem still not fixed.

Then I've reconsidered and suspect somehow my computer has been compromised and a hacker was "playing" with my computer remotely (though the behavior seemed a little too random).  I have disabled Internet access and it still preserved.  I had a mouse external USB installed, so I unplugged which just in case where--no difference.  I thought that perhaps the touchpad was of certain films or light debris on the surface, so I cleaned it... no change.

I had never experienced this before.  And I couldn't find any recent references to anyone else knows this.  My computer to develop a particular hardware defect?  Still under warranty, but I didn't want to go through this hassle.

"If you keep an open mind, life will give you more opportunities."

I hope that I speak not too fast, but I can have solved the problem.

I went into the settings advanced for mouse control properties and made a few changes:

(1) click order/settings (the Panel--> mouse), then to finger several gestures and look disabled options 3 and 4 finger (as I don't need them)

(2) in Windows 8 tiles devices--> mouse and touchpad and change the settings of PC--> PC, I increase the interval of LONG.

So far, after two full days, not more random behavior of mouse pointer.

Tags: Notebooks

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