HP Pavilion 15 laptop: The PC fan runs continuously

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  Please make sure that your internet connection is good.

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  I had this procedure for your model for the replacement set of heat sink of the:

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  Connect the fan cable to the system board.

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  I've been using this laptop for almost a year now and it has never happened before with me. While I was working on the laptop, it stopped all of a sudden. Any order of work which includes the display, the light power, HDD witness, all but fan of led. Fan was working at a speed much more than normal.

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  Hello

  Thanks for posting in the HP Support forum.

  These things can happen because of hardware problems or software issues. From what you describe, it actually froze, did not stop automatically. You're the one who took the dough to force stop.

  You can view these HP articles on similar situations:

  > > http://support.hp.com/us-en/document/c03408309 (Win 10, 8.1, 8)

  > > http://support.hp.com/us-en/document/c01896793 (Win 7)

  Given that this only happened once so far, I would recommend you don't change anything at the moment, but just check a few things to ensure the most critical parts are OK.

  -You can go to start > > settings > > Control Panel > > administrative tools > > event viewer to examine the most recent activity log.

  You can check the logs of Windows (System and Application).

  Please, do not be afraid if you see a lot of red or yellow points - not all of them critical - it is a simple logging system

  -You can search your computer for malware/viruses to make sure there is not everything. Some may cause locks.

  You can check with the free tools like these:

  Kaspersky TDSS Killer > > http://support.kaspersky.com/us/5350

  ESET Online Scanner > > http://download.eset.com/special/eos/esetsmartinstaller_enu.exe (www.eset.com)

  Sophos HitmanPro > > http://www.surfright.nl/en/hitmanpro

  Remove all threats if found

  -Check the status of Windows Update in Control Panel and it is not set to automatic, but rather the value in order to warn you before you download and install updates. Sometimes, if a updates takes longer to download/install, a computer might freeze.

  -You can check the hardware in your computer for hardware problems. Here's how:

  > > http://support.hp.com/us-en/document/c03467259

  > > http://support.hp.com/us-en/document/c03467259#AbT1

  Once you load the UEFI material diagnosticsPlease, perform the Test System > > quick test

  It will quickly check the most important components such as battery, RAM, HDD, motherboard, processor

  Let me know what you were doing, what the results were.

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