HP Pavilion 15-n013ca: HP Pavilion - system will not ask for a user connection
Had a virus - malware. load malwarebytes and cleared. I was able to reboot and log in. I had too many running - Kaspersky, Mcafee and Windows virus protection systems. Kaspersky has expired, then started the uninstall, frozen system. I had to do a hard reboot. I am now in a situation where when I start the laptop, the system receives the background color shows the date and time, but ask not my user name and password. I can't connect to the laptop at all.
I don't have a set of boot disks to this system. I bought with windows 7, improved a couple of years of Windows 8 and never got to create a bootable cd. What are my options? I don't know if it's the windows registry which is damaged or not.
Any help would be greatly appreciated!
Hello
As you started to uninstall Kaspersky, the system should created a restore point, if you can try to restore it as follows.
Stop of the laptop and leave it like that for 10 seconds.
Tap here to f11 as soon as you press the power button until you see a message "Windows is loading.
On the next screen, select your Keyboard Layout and on the next screen, select Troubleshooting.
Select 'Advanced Options', and then select System Restore.
Click on yourcurrent system O and then wait as the system restore window opens.
Choose the restore point created before you uninstall Kaspersky and then proceed to the system restore.
Kind regards
DP - K
Tags: HP Desktops
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