HP Pavilion 15-n200: laptop does not start up - gel

My laptop has been recently upgraded to Windows 10 by a local COMPUTER company. After about a week of normal operation, it is no longer starts. E HP logo appears then freezes completely. I tried to re start several times, but it has not solved the problem of thew

some of my documents (Word, exel, etc. are saved, but many are saved locally. These documents are really important to me and I can't save as I can't start my lap top.

Any help would be greatly appreciated Br

Thank you very much

Carl

Hello Visruth,

Well good news, laptop fixed and running like a dream.

I performed a chattr computer who has lost all the apps that have been sorted to the question of the gel. Since installed all apps and personal settings and everything works perfectly again.

Thank you very much

Carl

Tags: Notebooks

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