HP Pavilion 17: HD crashed. New HD installed, Installer put Win 7. Want to win 8.

My laptop is out of warranty and the hard drive crashed. I took it to a third party repair shop and we had to install a new hard drive. The repairman installed Windows 7. When I bought the laptop, he had Windows 8. Now I can't update many of the drivers because the HP Support does not recognize the operating system (since it is registered with HP as having Windows 8).

I just put Windows 8 on my system without having to go back to the repair shop. I have a very hard time getting any help with this. Microsoft technical support was no help at all. I don't think that I would have to pay for another copy of Windows 8, as he was on the machine when I bought it in the first place.

Help, please! All I want is to restore my laptop to the version of the OS that was on it when I bought it.

Hello

You need to contact HP directly and asking for recovery media set for your computer. Please use the following site:

http://support.HP.com/us-en

Kind regards.

Tags: Notebooks

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