HP Pavilion 23-b026in: upgrade Windows 10

I had upgraded my HP Pavilion 23-b026in to Win 8.1 to win 10 2 months ago.

Everything worked perfectly for about 3 weeks.

But 3 weeks after the upgrade, the PC wouldn't start (black screen).

The motherboard has been changed by a HP technician under warranty.

The PC was then downgraded to Win 8 by the attending technician.

He said that I did not upgrade to Win 10 & the failure of the motherboard was cause of upgrade to Win 10 (driver incompatible).

According to me, it was just a coincidence that the motherboard has not 3 weeks after the upgrade.

Could someone Pl. advise if above is true?

At any fact an upgrade of this office while a PC (HP Pavilion 23-b026in)?

Thank you

Reported motherboards being damaged as a result of the Win10 upgrade - but all the ones I saw were really old, entry level Win7 machines, which NEVER should have been upgraded, and they ran so hot under Win10 that heat damaged chips on the motherboard.

A Win8.1 machine will be a lot of new material and is unlikely to cause problems of material of an Win10 upgrade.

As for drivers, HP technology was right regarding there is not Win10 driver for your device, but the drivers are software (and in some cases, firmware) and the MOST that would happen of incompatible drivers, it's that some functions of the machine would not work right - as the brightness doesn't work do not , or bluetooth not working not not or the WiFi doesn't work do not, etc..

Most likely, what happened in YOUR case, is due to the insistence of MS that, in Win10, customers have NO CHOICE about what updates are applied, including the pilots, and when those are applied.  Win10 forums are full of messages from people like you which machines worked fine, for a while and then suddenly quit working properly - entirely due to Win1'0 replacing a working driver by an update of pilot who did NOT.

Which has fixed SOME of these situations is to disable the Win10 driver updates. It is not easy to do (as MS does NOT want to do you) this list is possible.  In cases where this has worked, the people and found an older driver, who (to get their working device) installed then disabled, updates.

Tags: HP Desktops

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