HP Pavilion 500-314: big problems by adding an external video card

You are looking for assistance.

I recently bought a HP Pavilion 500-314.  Specifications are the following:

http://support.HP.com/us-en/document/c04293928

The unit includes the integrated graphics card Radeon R7 and comes with a 300w power supply

I bought this unit in large part because it states explicitly that "supports PCI Express x 16 graphics cards".  I run a quad-monitor configuration for my work and traditionally did it this using a card ATI over-pants 2450.

I tried now three different external graphics cards and can get any of them to work:

First attempt was with a VisionTec Radeon HD 5570 (point #900345).  This card supports quad-monitor configuration and requires a minimum power of 250w.  When I installed the card, the HP Pavilion beeps several times a series of 4 or 5 (can't remember which) emits a beep, but refused to send an image to a video output (either on board or the new card).

Next attempt was with an EVGA GeForce GT 610.  It's a Setup dual monitor and requires a minimum 300w power supply.  Got the same exact response as with the VisionTec (i.e. the series of beeps... computer would not start all monitors).

So both of these cards (new), I basically gave up immediately that I couldn't in the BIOS (b/c wouldn't monitors) to see what was going on.  My understanding is that the series of 4-5 beeps usually means that there is a problem of graphics card, or the card that was added doesn't have enough power.  It's frustrating, because the HP Pavilion 500-314 a supposedly a 300w power supply, which is at least equal to the minimum required for each of these cards.

At this point, I took out the ATI over-pants 2450 my old machine and tried.  This card at least has not caused the series of 4-5 beeps.  Windows has started.  However, once I log in, Windows tries to install the new (card over-pants) repeatedly, only then, the screen flashes and blinks and flashes.  Then I went into the BIOS.  The BIOS indicates that the system recognizes the card, and that the integrated video has been disabled.  However, there is always a signal coming out of the onboard video output (DVI), so it is not in fact actually disabled.  My feeling is that Windows is trying to control two separate video cards (edge + external), which is what causes the problems.  I can turn off the graphics card over-pants w/under Windows (in Safe Mode) and let the card installed, and things work fine.  However, as soon as I try and activate the card, I get endless cycle flashing monitors.

I spent a few long sessions with HP technical support and they were useless.  They claim that this is not a problem of HP as the embedded video works fine.  I find this extremely frustrating response.  I think it is a matter of HP, because BIOS doesn't seem to be properly disable the onboard video.  Not to mention that the PC can't seem to properly interface with Windows compatible 8 PCI-E cards that claim explicitly require less energy than this unit has.

I'm usually pretty computer savvy, but have reached my wits end on this one.  I'd appreciate any help anyone could provide.  I tried all kinds of combinations of variables (i.e. enabling integrated video, setting external card at the elementary level, etc.) through the BIOS, but also combinations of w/under Windows, disable integrated video, but nothing is working.

900345 VisionTek Radeon HD 5570 1 GB DDR3 PCI Express 2.0 x 16

Big_Dave,

Thanks a lot for your quick response.

The first time that I spoke with HP support, they had me disable secure boot.  Unfortunately my problems (i.e. the cards would not install correctly).  However, after reading the link you provided that I was inspired to try things one last time with a new beginning.  I uninstalled all drivers, removed all cards, re-engaged start-up secured, restarted, close, disabled secure boot, reinstalled the cards and rebooted.  And, this time, the system accepts the card GeForce GT 610.

Difficult for me to express how grateful I am to you.  I spent two weeks and countless hours trying to get this corrected.  Just I found these forums earlier wish.

WallMonkey02

Tags: HP Desktops

Similar Questions

  • HP Pavilion 500-314: IDT High Definition Audio works do not (HP Pavilion 500-314)

    Hello.  I have a HP Pavilion 500-314.  It works on Windows 10.  My audio worked fine until I had to reset the computer after my computer went into a loop of "prepare the AutoFix.  Once I reset the computer, there was an 'x' next to the small speaker icon in the lower right corner.  When I move my mouse over the "speaker" icon, he says "no speakers or headphones are connected.  It drives me crazy that the other posts about the IDT High Definition Audio did not work.   I would appreciate a quick response.  Thank you for your time.

    Shayna - Ghram-Kaiser

    Hello:

    Given that I don't know what other posts read you about it, what works for most forum members is to install the audio driver IDT W8.1 support page and the driver of your PC.

    This package provides the Audio IDT high definition (HD) to support of office models that are running an operating system supported. -Provides the models of desktop audio driver version and supported operating systems.

    File name: sp65946.exe

    If you have already done this and it has not resolved the problem, unfortunately I don't have any other suggestions for you to try.

  • help HP Pavilion 500-314

    I just bought hp Pavilion 500-314. I followed the setting up guide that showed all the connections. I just read that you should not connect internet before completing the initial installation. I equipped with computers connected to the internet. I have to reset it and start over with not connected to the internet, or everything will be ok, as is?

    Hello

    I always put in place new PC with Ethernet connection active.

    You should not have any problems and will not have to re-run the installation program.

    Jaco

    I'm not an employee of ch *.

    "" "" Please give a "Bravo, Thumbs Up" If the notice is relevant or "accept as Solution" to help other users of the forum having a similar problem.

    HP products:
    Retrograde 810-150se (Win 8.1) office in Win 7
    17 t - j000 Notebook (Win 8 upgraded to Win 8.1)
    H8 1380t CTO Office (Win 7)
    560z Desktop (Win 7)

    Other PC:
    Laptop Dell Inspiron (Win XP upgraded to Windows 7)

  • HP Pavilion 500-314: keyboard does not work on startup

    At the start, that the keyboard is not working I have to unplug it and plug it back in

    to make it work. He doesn't do it every time that 1 in 10 starts. The mouse works fine.

    I tried differrent 2 same keyboards. Tried different ports samething.

    HP Pavilion 500-314

    Hello @jwhisenhunt,

    I understand that your desktop computer keyboard work correctly, and that this problem occurs with more than a keyboard. I'd be happy to help you in this case!

    This problem occurs if you start your computer in Safe Mode? Your keyboard is connected to a PS2 or USB port?

    In the meantime, I recommend that you follow the steps described in this document on the wired keyboard (Windows 8) troubleshooting. This should help to correct for non-response of your keyboard.

    Please re-post with the results of your troubleshooting, as well as the information requested above. I look forward to your reply!

    Concerning

  • Pavilion 500-314: Reinstall not destructive

    I am trying to perform a non-destructive reinstall of Win Home 64 bit on my 500-314 Pavilion 8.1.

    Since HP does not provide Windows installation floppies, and this procedure can be done recovery disc, I did a USB bootable Microsoft support Web site.

    The problem is that, once started, it tends to cling on one screen. I had the process works correctly once but be cause that I stupidly tried to do something else at the same time, I had to take off to the resettlement. Since I had to restart, I have not the option reinstall back screen.  Now when I start again from the USB key, reinstall it starts but clings to the screen "Ensuring you are ready to install" instead of the option on which screen reinstall to perform. I tried waiting for that step to continue, but after 6 hours, I decided it was certainly stuck (it happened several times). I tried several reboots, but that doesn't seem to help. It gets to the screen of tht and then stops.

    I ran the installer as an administrator, so this isn't it. I made the media twice so this isn't it.  Any ideas why installation does not now (same thoough it once)?

    PS no, I buy the installation diskettes not factory win 8.1, since I will be upgrading to Windows 10 once the bugs are developed in a few months.

    You are of course, right, on the difference between a repair installation and update - and I wish MS had done it much clearer to people because their general information leads people to assume these are the same, and when they do a refresh and lose their applications, they are very angry!

    ========================================================================
    If you feel that my suggestions helped you, please click on the Thumbs-Up symbol; If they helped to solve your problem, please click "accept as a Solution.

    I'm a volunteer and I do not work for, or represent, HP.

  • Pavilion 500-314

    I installed Windows 7 on this 500-314 Pavilion. I am hving find USB 3.0 drivers. I tried those listed in the download area, but they fail to install. Any help would be appreciated.

    Hello:

    See if both of these drivers installation works for you...

    http://h20566.www2.HP.com/portal/site/hpsc/template.page/public/PSI/swdDetails/?sp4ts.Oid=6943836&SP...

    http://h20566.www2.HP.com/portal/site/hpsc/template.page/public/PSI/swdDetails/?sp4ts.Oid=6943836&SP...

  • Pavilion 500-314: graphics card for 500-314 Pavilion update

    Please suggest a graphics card for me.

    I have the R7 Radion integrated AMD provided with the motherboard, when I bought the Office a couple of years. Max resolution seems to be 1600 x 1200.  I want to improve my (two) monitors and the graphics card in order to better support my work Adobe Lightfoot.  I did not and never going to make any game.  Power supply of the desktop computer is 300W.

    I like to keep the price of the card under $ 100. I've not spotted monitors so I don't know what will be my target resolution, but 1600 x 1200 is too low.

    Thank you.

    @MarkG3, welcome to the forum.

    Here is a video card which should do what you need.  It's a little above your budget, but it is really worth the extra money.  The plug on the State of EVGA Web site she needs at least 300W to work properly.  However, there have been several reports on the forum think 400W is needed.  Read the reviews to see what users have to say about it.

    If you decide to buy it you can try with your current converter of power supply (PSU).  It will not damage anything.  It simply will not work correctly.

    Please click on the button + Thumbs up if I helped you and click on accept as Solution If your problem is resolved.

  • Video of s3100y scrolling problem and the addition of video card

    I have an intermittent problem with the screen scrolling on its own, especially as I move the mouse. I suspect it is the video card material which is integrated motherboard. Usually, I can restart and it works fine for a while. I wonder especially if it is possible to turn off the video and add a video card to my system which is a slimline s3100y desktop computer. I am running Vista Home Premium SP2. Or other suggestions to solve the problem. I haven't noticed mainly in the browser, the two current Firefox and knowledge

    Thank you!

    Hello

    You can try to reinstall or update the graphics drivers. This is an update to the Intel Expressdrivers.

    Have you tried a system restore point before the appearance of this problem?

    Another option is to save your data, you need and make a recovery of the plant using the partition recovery or your recovery disks.

    Finally, if all fails to correct the problem, you can add a discreet graphics card.

    He will need a card low profile capable of running on a 180 Watt power supply.

    Here are some discrete graphics card options, your PC has offered to purchase:

    GeForce 7300LE

    GeForce 8300GS

    GeForce 8400GS

    GeForce 7500LE

    Jaco

    I'm not an employee of ch *.

    "" "" Please give a "Bravo, Thumbs Up" If the notice is relevant or "accept as Solution" to help other users of the forum having a similar problem.

  • HP Pavilion 500-270: keyboard problem

    My wired and wireless keyboards do not work on my PC. Problem started today. I tried the power up/down steps and BIOS setting but still no solution. I also ran athe Driver update of test.  If anyone can help?

    Another note, function {s} keyboard fine when you connect. Just don't after that login is complete.

    Fixed my own problem. Unknown to me, the "ease of access" functions of the keyboard were committed and outweigh external keyboards.  Hope this helps someone.

  • Desktop Pavilion 500: Disc startup problems

    My computer fails to start, and I have to manually select the startup disk so that it can work. I also backup problems all partitions. After running a check disk hard eroor, I get the code.

    u0f4q8 - 72181 g-qffv61-61vk03

    Is it a hard drive failure? Do I have to replace the hard drive?

    Thank you Joe

    Looks like everything works now. I have reset the bios default and that corrects boot sequence number.  Restore the standard MS and recovery feature was able to fix everything that got a bump upward in the first place. I will try to back up the computer again and see what I get.

    Thank you Joe

  • Pavilion dv7 7080el: big problems of overheating and bios problem

    I have this laptop for a few years, but earlier I use constantly and I see that much when heated work not reached an average of 65 °, but if you work with graphics or other temperature increases considerably, and sometimes when I go to reset the bios auto-recovery, finished the procedure, I have to turn it off and let it cool to be able to use it again as well as garlic this causes too much heat ruined even the battery that won't re - calibrate, but must be replaced, even if it is almost never used, so I would keep less software until the fan at will but cannot find compatible software and wish that the problem is solved for you because I think it's very serious the laptop not think that it is so plugged in but really many flaws

    Yours sincerely

    Max of Italy

    Hello

    Follow this thread for problems of heat http://support.hp.com/us-en/document/c01657439

  • 7223cl Pavilion Notebook DV7: BIG PROBLEM! Networking and Ethernet drivers missing!

    I can't find the network drivers for windows 7 online because they offer only windows 8.1 - 10 online. I have a CRAVING for dv7 7223cl Notebook and reset it recently and when I reinstalled the windows software 7 there was neither a wireless or ethernet network driver on my list of devices. I can't find the drivers anywhere to transfer on a USB key! Help, please!

    Thank you for your time,

    -Collin

    Hello:

    Here are links to the drivers you need...

    Wireless:

    http://h20566.www2.HP.com/hpsc/SWD/public/detail?sp4ts.Oid=5229456&swItemId=ob_118499_1&swEnvOid=4058

    Ethernet:

    This package contains the Realtek driver local area network (LAN) that allows the NIC (NIC) Realtek chip in the notebook models that are running an operating system supported.

    File name: sp56167.exe

  • Pavilion 500-314: EFI Shell is missing

    I'm trying to update the Firmware on a controller PCI HBA, IBM M1015 and I desperately need to access an EFI Shell.

    That is available for this computer UEFI?  How do acess or where can I download an image to create the appropriate key?

    Ed

    @Callsteward

    Review of this article.

  • Desktop HP Pavilion 500-314: DVI Port defective?

    I have two monitors that I use for my photography business and I just opned my new HP pluged while with the exception of port DVI does not except my DVI connector. When I looked closer, I could see that the port has all the holes of pin except for the 4 pins on the end holes.

    Maybe I should use a better video card?

    Ideas? Thank you

    Hello:

    You need a DVI - D cable.

    You have a DVI-I have the cable.

    You have DVI - I is a combination digital/analog video cable.

    The port on your PC is pure digital.

    Take a look at the picture blown up this cable on the link below and get one like this.

    http://www.Newegg.com/product/product.aspx?item=N82E16812270191

  • HP Pavilion 500-164: serious problems HP Desktop

    When fans of button pushing power lights, but no beeps or other sounds. Monitor does not come on, the usb ports do not work. CD rom will opening and closing, but do not read the disks. Help

    Thanks, I guess it would be the best way to go at this stage.

Maybe you are looking for

  • Meter CB 68 LPR entry

    Hello I have a CB 68 LPR connection box. I run a test to measure a value and using a switch as a counter. I connect the voltage to pin J68, J34 (+, -) 1 input analog. What terminal can I connect the meter? Is there a specific PIN for CB69LPR connecti

  • Pavilion dv6 6080-ep: slow start on a ssd

    Hello. I instaled an evo 850 ssd disk 250 GB samsung. I have instaled windows 10. Now I have a very slow start System. After starting, the PC seems ok. Can you help me? Thank you Mr. Moreira

  • referb 16 GB or wait?

    I have Sansa Fuze. Sound was excellent, but the video was not. Thus, he returned to the target... Can you one with both players, and Fuze recommend view Fuze? I might consider investing $72 for referb 16 GB http://www.Newegg.com/product/product.aspx?

  • remove the effect ar on my phone icon

    I like many others would like to remove the effect of the AR from my phone icon. Any suggestions?

  • Copy / import photos from SD on USB. Error 0 x 80070052.

    I am unable to copy or import photos from my SD card to a USB. Error message 0 x 80070052 leaves all the time. Can anyone help please?