HP Pavilion a6203w, Windows Vista 32-bit. Volume +/-buttons does not

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  Hello E.B.Ballard,

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  Hello mike salinas.

  1. you have any third-party burning software installed on your computer?

  2. have you checked if the external CD drive works on another computer?

  I suggest that you check if your internal CD-ROM drive is detected in the BIOS.

  Usually, you must press a key (for example, F2, F12, DEL, ESC) or a key combination whenever you turn on your computer, but before I get to the BIOS to start Windows. Check to see if there is the CD/DVD drive in the BIOS.

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  Irfan H, Engineer Support Microsoft Answers. Visit ourMicrosoft answers feedback Forum and let us know what you think.

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  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

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  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 0
  Code of Validation caching online: 0x0
  Windows product key: *-* - KPQBP - 9JBQH-MDV68
  Windows product key hash: 9v/ESkLpkqynjXw8YTUu66O5t50 =
  Windows product ID: 00359-OEM-8802181-88271
  Windows Product ID Type: 3
  Windows license Type: OEM System Builder
  The Windows OS version: 6.1.7601.2.00010300.1.0.003
  ID: {00B67478-9AA1-411A-84F1-223E0EB2FD55} (1)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Home Premium
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.140303 - 2144
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 109 n/a
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->
  Office details: {00B67478-9AA1-411A-84F1-223E0EB2FD55}1.9.0027.06.1.7601.2.00010300.1.0.003x 64*-*-*-*-MDV6800359-OEM-8802181-882713S-1-5-21-3925906446-476256848-617135809to be filled by O.E.M. power O.E.M. American Megatrends Inc.. 2501 20140409000000.000000 + 0006FB30800018400FC04090409Mountain Standard Time(GMT-07:00)03109

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 HomePremium edition
  Description: operating system Windows - Windows (r) 7, channel OEM_COA_NSLP
  Activation ID: 9f83d90f-a151-4665-ae69-30b3f63ec659
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00359-00176-021-888271-02-1033-7601.0000-1522014
  Installation ID: 003415298540633366452083524604935550107953769915868514
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: MDV68
  License status: initial grace period
  Time remaining: 38820 minute (s) on (26 day (s))
  Remaining Windows rearm count: 4
  Trust time: 01/06/2014 02:18:45

  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0x00000000
  Beyond: 0 x 0000000000000000
  Event timestamp: 5:28:2014 19:45
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:

  --> HWID data
  Current Hash HWID: LgAAAAAAAgABAAEAAAADAAAAAQABAAEA6GEMClT5RlJOEjKzipuygumLxDcUDw ==

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes, but no SLIC table
  Windows marker version: N/A
  OEMID and OEMTableID consistent: n/a
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  ALASKA APIC HAS M I
  FACP ALASKA A M I
  HPET ALASKA A M I
  ALASKA MCFG A M I
  FPDT ALASKA A M I
  ADELINE ALASKA A M I
  SSDT AMD POWERNOW

  The OEM of Windows 7 versions are identical to the versions commercial full license with the following exception:

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  -OEM versions does not move directly from an older Windows operating system

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  http://support.Microsoft.com/GP/oemsupport_1/en-GB

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  http://www.Microsoft.com/OEM/en/licensing/sblicensing/pages/licensing_faq.aspx

  You will need to consider buying a new license. You could try phone activation:

  How to activate Windows 7 manually (activate by phone)
   
  1) click Start and in the search for box type: slui.exe 4
   
  (2) press the ENTER"" key.
   
  (3) select your "country" in the list.
   
  (4) choose the option "activate phone".
   
  (5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
   
  (6) explain your problem clearly to the support person.
   
  http://support.Microsoft.com/kb/950929/en-us

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  "But every time that Vista does not turn right. too slow or what not I try and create a restore date to repair these... »

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  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

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  http://Service1.Symantec.com/support/sharedtech.nsf/pfdocs/2005113009323013

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  Try a restore of the system once, to choose a Restore Point prior to your problem...

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  To get into Safe Mode with network, press F8 at the Power On / boot and use key arrow upward to get into SafeMode with networking from the list of options, and then press ENTER.

  http://www.Malwarebytes.org/MBAM.php

  Malwarebytes is as its name suggests, a Malware Remover!

  Download the free Version from the link above.

  Download, install, upgrade and scan once a fortnight.

  See you soon.

  Mick Murphy - Microsoft partner

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  Hello, I got a G4 bike for less than a month and the power on button and the low volume button are a reagent.

  Hello

  I have the same problem. It certainly isn't a hardware problem, because after holding the power button for about 30 seconds, I was able to reset my phone.
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