Cannot connect in iMessage on Mac. ID and password.
iMessage spontaneously told me to open a session, but don't connect. My ID and password are correct. I even reset my password to see if it would fix it. iCloud and other apps Apple ID/functions work fine. iMessage on my Mac does not work. iMessage on my phone is fine. Do not know what to do...
Hello
Each connecting to servers iMessages is specific device using the serial number of the device.
In some cases have replaced mother/logic card may cause that the person performing the repair is supposed to "return of flame" the serial number for the new Board of Directors.
About this Mac (high Apple Menu icon on the left) the serial number appears in preview in the Yosemite and El Capitan.
While it is supposed to be a feature security a number of small but significant people find iMessages connection to various updates or updates it stops working.
Test your Apple ID in iMessages in another Mac user account (System Preferences > user and groups). Create a 'test' account or select th option invited and connect to this account.
If it works here then the problem is with your Mac user account.
If it doesn't work it is more likely to be at the server end, but there are other things you can try.
How to reset the NVRAM on your Mac - Apple Support
Try a secure start
Do these two things separately and test Messages between the two.
If at this stage iMessages will still not connect, you will need to contact the Apple Support (even and Apple Care)
Explain that you have a problem with Apple ID with the Mac connection to the iMessages Server (Apple ID issues are free to set).
Chances are the level 1 players will not know what you are talking about because they use Scripts to handle phone calls.
Ask to speak to someone more important, particularly if they appear insistent and you pay.
Level 2s can vary with some knowledge about the issue and others work more blindly) (there was a post here where level 2 under a code number which has arisen in OS X 10.8.2 recently updated with the introduction by using the serial number).
Apple are aware that this security feature fires for some but not why.
Level 2 may ask you to try other things and also do data collection.
Ask them to check the iMessages server and see if it does not block your Mac.
Ask them to put this.
At this point, they may involve engineers who seem to be the only ones who can reset the server.
Reinstall, upgrade or even a simple update don't work - it's a question of end of the server.
Judging by what others post back to talk about their experiences you can get told anything between 24 hours and 5 days to "Fix" (and in some cases a return phone calls to check).
Most report it seems 'resolves' as it is rarely if ever a return phone call.
This problem of not being able to connect (or in some cases to looking like you are connected but then all contacts turn red, then you cannot select them - or learn as much as by pressing send only to see "not delivered" for each iMessage) has happened since the Cougar in any form where the form.
It is probably fair to say that there has been changes and now it seems to a form any operating system level change.
We who post regularly have not found a quick process to face to get through Apple Support.
20:26 Monday; August 1, 2016
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro (Snow Leopard 10.6.8) 2 GB
Mac OS X (10.6.8).
iPhone and iPad (2)
Tags: Mac OS & System Software
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