HP pavilion always freezes

A year ago, I bought a hp pavilion dm4-3055 and today it freezes still, even if I'm just using a browser and the only thing I can do when it freezes is it to manual stop. Please help me.

Hello

You may as well leave the full memory test, however 'Hard drive 1 full' is a disk failure complete Self Test and indicate that hard is defective and must be replaced.  This is also consistent with the freezing issue you describe.

If your laptop is still under warranty, contact HP and arrange for the disk replaced - you can check the status of your warranty here.

If you live in the United States, contact HP here.

If you are in another part of the world, begin here.

If you are out of warranty and would like a guide to replacing the hard drive yourself, let me know.

Kind regards

DP - K

Tags: Notebooks

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