HP Pavilion dm1 Notebook pc: black screen
My screen goes black when I start windows 7 on my laptop of Dm1 Hp Paviliom. Also, I have connected my pc to an external monitor via VGA cable, and then I can see the windows operating system in the external monitor. I did a test to start and then I got these results:
Memory test: past
Smart check: past
Dst short: past
Optimized DST: Software error
Battery test: primary past secondary - has NOT been
PCI device control: past.
-----------------------------------------------------------------------
Starting test: past
Does anyone have an idea of this behavior? How can I solve this problem
Hi @ljuserhpfor ,
Thank you for visiting the Forums HP's Support and welcome. I appreciate all the information and the results of the tests that you did. I looked in your question about your HP Pavilion dm1-3025dx Entertainment Notebook PC and the laptop does not start. In my view, that the question is called the RTC battery. (Real TIme Clock). Here isa document to show you how you can replace that.
If you see things very well on a screen, it might be a bad driver has been installed. You can do a System Restore. System Restore will help if something is automatically updated and wasn't on the laptop.
When running a system restore note remove all USB devices. Disconnect all non-essential devices because they can cause problems.
Hope it will be useful.
Thank you.
Tags: Notebooks
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