HP pavilion dv6-6c01ej: HP pavilion dv6-6c01ej screen display does not

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• Pavilion G6 1006sh: HP Pavilion G6 1006sh external display does not work with Windows 8.1

  Hi all

  After you perform a clean installation of Windows Professional 8.1 on my Pavilion G6 1006sh I can't use my external Samsung monitor connected to the HDMI port.

  The windows installation is well unrolled without all the problems of the operating system had builtin readers for all devices. So there is no unknown hardware in Device Manager there is no sound, wifi, LAN, etc. In regards to the video card, I see two different devices. There is a generic VGA in Windows and there is an AMD Radeon HD 7400 installed M. The AMD Catalyst software has been installed successfully. In the graphic properties of windows that I can choose from two different outputs video, one is the general Windows VGA is the Radeon. However, windows detects monitor connected only on VGA General (i.e. integrated laptop display) and nothing on the Radeon so I can't use my external monitor.

  Of course, I tried to restart the laptop / monitor repeatedly, unplug / plug the HDMI cable but without success. When I plug the HDMI cable into the laptop the screen displays a message that it is connected, but there is no input signal. The HDMI port on monitor and works in the laptop I used the same setup with Windows 7 x 64 Professional without any problem. It is only the operating system that has changed.

  I tried to remove the General VGA device to force using Radeon, but after restarting it that nothing posted on the screen, I saw nothing on built-in or external monitor so I had to restore a previously saved system configuration.

  I tired to install the latest version of the graphics driver Radeon downloaded from the website of AMD, but crashed and restarted during the installation process of Windows.

  Please help me with this question or make a statement that this version of Windows is not supported on this machine and I must therefore go back to the old system.

  Configuration:

  model: HP Pavilion G6 1006 SH

  RAM: 2 x 4 GB

  OS: Windows 8.1 Professional x 64 (HUN)

  Drivers: installed and automatically updated by windows

  Antivirus: Symantec Endpoint Protection 12.1

  Thank you

  Zoltan

  Hi there @nzole

  Welcome to the Forums of HP Support! It's a good place to find the help you need, so many other users, the HP experts and other members of the support staff.

  I understand that you have installed Windows 8.1 on your system, but now you can not detect an external HDMI monitor. I'm happy to help you with this.

  First of all, in response to your question, this model is not supported for windows 8.1. It was sold only in the versions that have been configured for Windows 7.  That would mean there is no drivers especially customized by HP for this model for Windows 8.1.  It is possible that you could find a suitable drive for a model that Windows 8.1 which can be strong support enough in terms of hardware, that his driver might work, but there is no guarantee.

  Here is the support page for your model: HP Pavilion g6-1006sh Notebook PC

  Products HP - what happens if I do not see my operating system?

  Do you still have the recovery partitions, or you did a set of recovery discs, before installing Windows 8.1?

• My hp pavilion elite hpe-204f video does not work

  My hp pavilion elite hpe-204f video does not work so I replaced it with another video card that worked. After installing the card and start the system I saw the video on my monitor. Great! I need to replace my video card. No problem.

  Afer by purchasing and installing a new video card, I have no video. I put a new one in another computer. This works. I put the video card which worked yesterday... that did not work.

  Then, I put the original video card that I thought that did not work on another computer and Yes... it worked.

  Should I assume that I have a bad graphical location on the motherboard? If so, short of buying the same motherboard is there anything else I can do?

  Thank you very much for the research.

  Hello

  The integrated video processor still works when the video card is removed?  If Yes, then try this memory bootable Diagnostics CD. Download memtest86 iso file and burn the disk using Imgburn.

  If the above is successful, then re - install the map graphic and clear the CMOS.

  Another thing to try:

  A good cable video know.

  A known good monitor.

• I have a HP Pavilion notebook. My system does not detect my sd card and I can't eject. Help?

  Original title: undetected sd eject not

  I have a HP Pavilion notebook. My system does not detect my sd card and I can't eject. Help?

  From my understanding, most laptops allow you to simply remove the SD card back.  Others have a simple spring mechanism that requires you to press the memory card slightly until you hear a "click", similar to a click on a retractable pen, which must eject the card.

• HP Pavilion G6 computer 1093SA laptop does not charge when I plug in the power adapter

  HP Pavilion G6 computer 1093SA laptop does not charge when I plug in the power adapter

  The battery is dead. When I try to turn on the laptop by plugging the AC adapter does not charge or led power LED does not turn on. But when I press the power button, the power, the indicator flashes and turns off (when power adapter connected).

  (1) I tried the press and holding the power button for 30 seconds after removing the battery & AC adapter / CC.

  (2) I tried to change the power adapter too.

  The problem is that it is.

  Your advice is very much appreciated.

  Thank you best regards &,.

  Zia

  Dear customer,

  Welcome and thanks for posting your question on the Forum of Support HP

  It seems that you are not able to turn on the laptop and tried to solve the problem

  Please perform steps listed to find out if it is a hardware or software problem below:

  1. remove all cables and devices, disconnect them and try to turn on the device

  2. check the LED light situation and ensure the action of the spring button / stop is normal

  3 Exchange with a well known power cord and the AC adapter

  4 Pack no adapters are available, check if the power adaptor is slightly warm

  Note: This will give us an indication that the power adapter could be good

  5. do you know if the laptop was in battery or power adapter when you used the last time

  Note: Make sure that there is no spill of liquid or cutting

  6. check if the Port of the AC adaptor is loose/broken

  Note: If the laptop is not on even with a power adapter well known, this confirms the hardware failure with the system board or power DC Circuit

  Hope this helps for other queries to answer the post and feel free to join us again

  * Click on the star of CONGRATULATIONS on the left to say thank you *.

  Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.

  Thank you

  K N R K

  I work on behalf of HP

• Pavilion dv6 sd card reader does not work after upgrade to windows 8

  Hello

  My card reader SD HP Pavilion dv6 does not work after windows 8 upgrade (6 months ago). Previously, it was working fine when I was with Win 7 (which is the default OS with this laptop).  I don't find the device in Device Manager (under the peripheral system or hard drives). Read the similar section in the HP forum, but it did not help as much as the device is missing in this case. Can anyone help?

  Hi SanSam.

  Thank you.

  Install the driver from Realtek for Windows 8 card reader.

  Please post your results.

  Best regards
  ERICO

• Pavilion dv6-3080si: HP Simplepass does not display a logon to the internet connection screen

  I use the Pavilion dv6-3080si. After a clean install of WIN 10 pro I installed HP fingerprint reader and the HP Digital Persona of HP simplerpass driver & software for my portable computer product number (HP identified automatically the product). There is no problem to connect my laptop. However, when I try to configure the password for Web sites, such as for example my Bank, it does not work. There is a small icon that appears to scan fingerprints, and he said "It is not a logon screen" though I am to the logon screen.

  Some recommendations published by members of Forums Support HP, I installed the version of HP 4.5.228.0 and worm 6.0.10.276 Simplepass fingerprint reader and even once, I found myself with the same problem. No idea why it doesn't work? Is there a problem with Win 10 and IE 11?

  Thanks for you help. However, I installed Authentec simplepas worm. 8.01.11 sp 66143 and fimgerprint player ver 4.5.228.0 MS 66110. Everything works perfectly now.

• Pavilion dv6 Notebook: laptop still does not start if equipped upward of battery

  Pavilion dv6 daughter Notebook always primer not beyond the screen HP enrobeur battery if

  Product number: WR498EA #ABU
  Serial number: [personal information deleted]

  Operating system: Windows 7

  Hello @HPNovice1,

  Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

  I understand that your notebook always primer if if mounted battery and I'd love to help you in this case!

  Since you have already calibrated and tested the battery, I suggest following the steps below re - install the battery method compatible ACPI Microsoft control:

  Step 1. Go to the Device Manager
  Step 2. Select the stacks
  Step 3. Click with the right button on the "Microsoft compatible battery ACPI Control method" which is in the list
  Step 4. Click on uninstall
  Step 5. At the command prompt, put a checkmark in the box to remove the current driver
  Step 6. Shut down the computer
  Step 7: Remove the battery for a minute and then put new

  When the computer returns to the top it should automatically find the driver.

  Step 8. Go to the Device Manager
  Step 9. Select the stacks
  Step 10. Click with the right button on the "Microsoft compatible battery ACPI Control method" which is in the list
  Step 11. Click "automatically search for an updated driver.

  Do the same thing with embedded controller compatible ACPI Microsoft.

  In addition, I also recommend you to restore your laptop default power plans by following the steps below:

  Step 1. Click the Start button
  Step 2. In the search box, type "Command Prompt"
  Step 3. Right click on command prompt

  Step 4. Click on run as administrator
  Step 5. At the command prompt, type powercfg /restoredefaultschemes and press enter

  reference: http://superuser.com/questions/669571/Windows-8-1-64-bit-power-schemes-gone

  If the problem persists, please call our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number.

  http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  I hope this helps!

  Concerning

• Pavilion dv 6: HP Pavilion dv6-6c19tx-print digital does not help me.

  I formatted the laptop and now my fingerprints does not. I looked online at several times, but I can't find any solution. I want you help me get the fingerprint for my machine lock.

  Hi @M_Usman_Mughal,

  Thank you for visiting the HP Forums!

  I stumbled upon your post on the laptop and wanted to help you! I looked in your question on your HP ENVY laptop dv6-6c19tx and have them with software for Windows 10 fingerprint reader. Here is a download for the reader of fingerprints for Windows 10. This download sp71729.exe should work for you. I would like to uninstall the version you have and reinstall this version.

  You may need to check that the Simplepass is enable biometric support .

  Please let me know how it goes.

  Click on the "congratulations, Thumbs Up" on the bottom left to say thank you for helping.

  Thank you.

• Pavilion DV6 6c14nr: Wireless button does not work

  Has taken the plung and improved my DV6 Win10 laptop to see how it works.  Had to do a clean install, because no upgrade would not work.

  After installation, the wireless button does not work.  LED stays red all the time, and when I push it, it activates / deactivates the airplane mode.

  Check the support site HP for this PC, downloaded and installed the driver wireless Win8 button (sp59835) and it does not work. Button LED stays red.

  Searched these forums and found another driver (sp64043) from the button for Win10 wireless driver and installed it.  Still does not work.

  Information on equipment is: ACPI\HPQ6001\2 & daba3ff & 0

  The details for the wireless button said drivers this devide requires additional installation

  Unless I can get the wireless button to work, I'll be forced to go back to Win7.

  Help, please.

  UPDATED - so others find this post know what works!

  Restored image backup Win7.

  Disconnected the LAN cable and activated the wireless button.

  Win7 removed and properly installed Win10.

  Wireless button works NOW!

  So basically, if the wireless is turned off before the Win10 install, it remains disabled and then nothing will allow it.

• HP Pavilion Notebook (laptop) plugged, G6 does not support.

  Hello

  I bought a laptop HP Pavilion G6 just a couple of months, and I had this problem since the beginning. I looked at some other forums and it seems that many people have had the same problem with the laptop is plugged in, but does not support.

  This problem is really frustrating, as the laptop is connected to the power source and in the laptop, but half the time it is not yet registered as being connected. The battery is discharged. Once or twice the battery completely exhausted (while it's plugged in) and then was charged 100% next time, it was shot on(???!!!).

  Could you tell me if there is some sort of programming or software failure, or if it could be a hardware failure. I have run the checker battery several times and each time he found no problems with it. As the laptop sometimes acknowledges that it is indeed connected (but does not load) personally, I think that it is not a problem with the AC adapter.

  PLEASE HELP ME!

  Thank you.

  (Sorry for the long message)

  Hello

  You can help us help you by displaying the following information.

  1. the complete model number and the laptop Nr - see web document this HPif you're not sure you how to locate the product number or model number.

  2. the full version and the name of the operating system you use (IE Windows 7 64-bit).

  Go to Device Manager. (type device in the search programs and files and click on Device Manager, as shown in the following image)

  

  Expand the device of Batteries.

  Right-click on the compatible Microsoft ACPI control method battery and select uninstall.

  Do the same with the device adapter Microsoft.

  

  After uninstalling the devices, then you can right-click on one of the devices in the Device Manager and select and click on check for material changes.  When you have done this, the operating system will reinstall drivers for the devices.

• HP Pavilion dv7 button walk / stop does not

  Hi, I recently had my Hp Pavilion dv7-1245dx Entertainment Notebook (to the best of my knowledge bc, I can't look it up in my product number) fixed some viruses and malware that caused random stops and freezes. My laptop worked fine after that the fix so I installed the latest updates to better protect my laptop but when I left and my laptop came into fashion 'sleep' it would not respond and the screen was black. I stopped using the power button and it turned back. The computer does not start and the flash caps lock button three times which means a problem of memory, according to HP support, that happened before I got my laptop fixed. Later, I unplugged the AC adapter and moved my laptop but when I tried to put it on the power button does not respond and I can't do anything with my laptop. Both recommended options for the issue of cap locks and the power button is to go inside my laptop and tinkering with the battery and the memory module. I'm very hesitant to do so for fear of further harm to my laptop. I am on Windows 7 and advice on what I should do would be greatly appreciated. (will give you more information if necessary)

  With respect,

  ACertainGuy

  Your notebokdoes have removable covers for the module of memory in the bottom of the laptop. It's just as shown in the document I linked.

  You will need to buy a Jewelers screwdriver set.  A jewellers Phillips scredriver is necessary.

  Here is a link to a documentthat explains the flashing LED error codes and what they mean.

  The only other option, if you do not have enough confidence to do it yourself, is to take your laptop in a shop that will do it for you.

  Best regards

  ERICO

• HP Pavilion h8 - 1260t: graphics card does not work.

  I just bought a Zotac Gtx 750 ti graphic card, but when I tried to install it in my HP Pavilion h8 - 1260t, its beeps six times and displays the hp screen then it starts. My computer's power supply is rated at 460 watts and the card requires 400. The card says it takes 12V 20A, but food does provide that 15A 12V. Do I need to get a new power supply? Or did I make a mistake and buy a card that is not compatible with my system. In addition, if the card is not compatible, how can I make sure the next card, I have to buy is compatible?

  First, I blocked your other post so that confusion does not prevail.

  Your original operating system was WIN 7 to January 2012. The BIOS is:

• Pavilion S5-1204: USB Ports does not: Windows 7 HP Pavilion Slimline

  Hi all

  Yesterday all of a sudden the USB ports are not read.  I have cameras and use a data transfer cable or a card reader to transfer to the office.  Now they do not read.  Tried the front and back of the usb ports.   However, the optical mouse that uses a usb device works.   I don't understand how the mouse works and the purse strings of data transfer and the readers aren't.

  Win 7 64 bit

  HP Pavilion Slimline desktop computer

  Help!

  Update: I did troubleshoot a HP check and update driver.  The screen messages

  USB root hub: this device does not work correctly.

  The current tab:

  Generic USB Hub (6)

  1 port available

  Power required: 0mA

  Solved.

  I've narrowed the problem to the camera. Very strange. The camera will take pictures and display them on the screen. But something is happening internally where the image will not transmit or transfer it via a usb device.

  I have another device with a transfer device and it works. So it seems I have to buy a new digital camera. BTW, it is a Nikon S2800 - not recommended.

• HP Pavilion 17 Laptop: Audio laptop does not

  When I turned on my laptop today the audio wasn't working, I checked to see if it was just cut, but there is a red x on the volume. It is said that the service windows audio is not enabled when he says "do you want to activate" I have nCliquez Yes and ok, but still does not. not sure what to do, need quick help :/

  Hi @Minuby ,

  Thank you for visiting the Forums HP's Support and welcome. It's a great site for information and questions. I looked in your question about your HP Pavilion Notebook 17 and the problems with not able to get the Audio working properly.

  You could solve the sound here.

  In under his right click Device Manager and update driver.

  Here is a link to the HP Support Assistant, if you need it. Simply download and run the application and it will help with the software and drivers on your system that need updated.

  Please let me know how it goes.

  Thank you.