HP Pavilion dv7 - 6123cl and cool sense do not install

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  Hello

  Please wait a few more weeks/months and use the following discussions:

  http://h30434.www3.HP.com/T5/notebook-operating-systems-and-software/unable-to-install-HP-coolsense-on-Windows-10/TD-p/5193084

  Kind regards.

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  Hi all

  After hibernation, I couln t wake up my laptop. He gave me some ugly opinions, like intruction error 0 x 000000001200 and i/o error 0xc0000185. When I ran the test of primary hard drive colonettes, the result was "hard disk complete 1 (305). Currently, I do a memory test as well.

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  MODEL DV7 - 6123CL

  Hello

  305 error code is a failure of the complete (Full) disk Self Test (DST) and would indicate that hard is defective and must be replaced.  This is also consistent with the question of commissioning.

  If your laptop is still under warranty, contact HP and arrange for the disk replaced - you can check the status of your warranty here.

  If you live in the United States, contact HP here.

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  Use power DVD10 is free for owners of HP.

  FTP://ftp.HP.com/pub/SoftPaq/sp54501-55000/sp54746.exe

  Save the file on the desktop and install it from there, not in a temporary folder.

  After the installation, reboot the laptop and eject the drawer of the DVD/Blu-ray player with the button on the tray itself.

  Insert your movie and let DVD10 Power load automatically with the opening DVD10.

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  Install the AMD chipset drivers and restart. You want the first file on the Web page.

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  Thank you!

  Hello

  CoolSense requires .NET Framework 3.5, which can be present on a new installation of Windows 10 - you can check it as follows.

  Hold down the Windows key and press R.

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  Hold down the Windows key and press R.

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  Kind regards

  DP - K

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  Please review these links and see if the problem is resolved.

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