Pavilion dv7-6c95dx: problems with symtec press

My Synaptics Touchpad back factory default whenever I turn on my computer. I can't find any update synaptics.com or windows help. Any ideas? My laptop is only 4-5 years. No error message. Problem happens whenever the machine stops. No software change or recent driver. Use wireless at home, for internet access. Thank you

Hello

Try the following.

Hold down the Windows key and press R

In the run box, type regedit and press enter

In the registry editor, navigate to the following

HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTP\Install

Inside, look for a key named DeleteUserSettingsOnUpgrade

If it is present, right click on the key and select Edit

Set the field data of the value 0 (zero) , and then click Ok.

Close the registry editor.

Make the Synaptics setting changes you need in the usual way and save them, and then check if they are now kept after a reboot.

Kind regards

DP - K

Tags: Notebooks

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