HP Pavilion dv7: the spotlight keyboard disabled at startup audio mute

Good day to all,

I reinstalled the software audio Beats & after installation that this light of the keyboard works however, after stopping then starting, this feature is lost? Why? How can I correct results?

Thank you in advance for your help!

Kathy

Hello @peace4q1,

Welcome to the Support Forum community!

I read all your posts on the Forums of HP Support and wanted soft hand to help you!

I understand that you are having problems with the audio software / settings lost in your Pavilion dv7 notebook

When was the software last job right for you? What led you to reinstall? When you have reinstalled the software did you use the Recovery Manager?

First of all, you want to make sure that all your drivers for your laptop are up to date.

I found this document has enough detailed troubleshooting for various problems of driver or audio software.

Please get back to me how that happens. To show that you like, or are grateful for my post, kindly click the thumbs upwards below.

Thank you!

Tags: Notebooks

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