No connection Ethernet - Pavilion Elite M9280F

Hello

I got a new Pavilion Elite M9280F (KJ380AAR), but I can't any signal Ethernet no matter, I've tried since I bought it.
I have Verizon DSL. I connected the new PC with Ethernet cable to the modem (Verizon Weastell 6100) directly with any other router.

I called HP and Verizon supports several times, once again the test runned much and yet once again, uninstall/reinstall, system recovery, power cables, switch etc... After hours, they told me that the NIC in the PC does not work. And I had already sent my PC to the HP service center to be fixed to 3 times (same question, without result).
 
Well, frankly, HP could not find something wrong on it. I even had someone repair center called me and he said that they tested the PC for 2 hours, that everything is fine and also could run DSL via Ethernet in their very good network cable.

Westall 6100 (modem/router) works flawlessly. I tried to reset it.
Driver/network adapter shows fine in Device Manager.
I tried different cables (cat5) Ethernet.

I don't have a wireless setup.

Ethernet port LED is not lit.
ipconfig/all shows "Media disconnected."

In the meantime, I always can get online using my old PC WinXP without any problem (same configuration with ethernet cable, plug-and-play).

It's really frustrating, any help would be much appreciated.

I don't think you are going to use the dial-up modem. Just pull out and use this location. Your just try anyway. There is no use keeping the card if it doesn't. You can return it.

I'm just a person like you and offering my time and advice. If you need help from HP, you will need to contact them.

Tags: HP Desktops

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