HP Pavilion g6 crashes randomly when it's on battery

I have owned my laptop g6 for five or six years. A few months ago, I noticed that if I disconnect the power adapter, it will work a while then suddenly crash well. This happens even with the battery fully charged.

I am considering buying a new battery, but I don't want to lose money if it is a different issue since the battery seems fine. Any suggestions?

Hi hosscomp2,

I still think it's the battery that is the source of the problem.  Batteries lose their charge over time and you mentioned you had this laptop for 5 or 6 years, it might just be time for a new battery.  Page 40 of the maintenance and Service of Guide, you will find the part number compatible for a spare battery.

In an effort to be complete, we will also check the rest of the material. You can use the Tools of diagnosis UEFI to check failures.  Run system - wide Test Test to verify everything.

Thank you

Tags: Notebooks

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