HP Pavilion g7-1311nr: I have a problem.

My girlfriend has a laptop HP Pavilion g7-1311nr. Now I have commanded him a set of drive recovery in 09-18 - 2013.And, that it came with the first recovery disk. It came with the second and the third disc. I know I've waited for a long time. But how she can use them without the first disc of reocvery? She thinks that she should have to rebuy cause of error of hp. They should have included the complete kit. And not ship with one of the disks. I understand its too late to get his money back. But she wants answers on how to solve this problem.

Really? two years later? What do you reasonably expect to have done? The sets are no longer available at HP. What version of Windows is it? Is the original software to factory still on it? They come with a program that will burn its own recovery disks and hard drive came with a partition that will make a recovery without disks. The hard drive has been replaced at some point?

Tags: Notebooks

Similar Questions

  • HP Pavilion g7-1311nr Notebook: have a question

    My girlfriend has a HP Pavilion G7-1311nr computer laptop Laptop.Now his laptop is almost the same as mine. Except the serial number and the product are different. But I can use my recovery dvd on his laptop? cause when she ordered the recovery kit. It came with the first recovery disk. It came with the second and the third disc. Not the first disc. I have all of them. I'm not sure why HP did not include the first recovery disc in the package she ordered. This back in 2013.She still has a copy of the invoice.

    I have known of some models of desktop sharing a common defined recovery if manufactured in the same neighborhood, but it's a longshot with your two laptops. There is a part number disks and check to see if it matches his record.

    Some models are delivered with only two drives. Whole says disk 2 of 3 and 3/3?

    Fact F11 for > boot in the recovery of the partition of hard drive still work?

  • HP Pavilion x 360: I have a problem with my pc.after I opened indicates that the boot found.please device not install a

    Help, please

    Hello

    Welcome to the HP Support forum!

    I'm sorry for the problems you are experiencing.

    What happens is that the computer attempts to boot from the primary boot device (for example your HDD/SSD) there is nothing or no device start and as a result, the error.

    This can be caused by 3 things:

    -starting from incorrect device OR inaccurate UEFI/BIOS boot settings

    -The Windows operating system question (or not at all)

    -Hardware problem HDD/SSD

    HP has an official article on this issues > > http://support.hp.com/us-en/document/c01443463

    We will first test the hardware configuration of questions.

    Please, turn off your computer. Repeat using the power button and

    as soon as you do, keep hitting the key Esc (as tap-tap-tap) - you will enter HP Start menu similar to the following:

    Choose / press F2 and follow the on-screen instructions to make the test system > > > test FAST. More information can be found here

    > > http://support.hp.com/us-en/document/c03467259

    > > http://support.hp.com/us-en/document/c03467259#AbT1

    He must verify these items:

    Battery check
    Verification of the processor
    Audit of the Board of Directors system
    SMART HDD control
    Verification of DST short of hard disk
    Quick check of memory

    Let me know the results of the test.

    You can try to get into the BIOS and make sure that your settings are defined by default those

    Information > http://support.hp.com/us-en/document/c00034791

    > http://support.hp.com/us-en/document/c01443329

    Make sure that you start from the primary HDD/SSD

    Start your computer and immediately continue to press Esc (as tap-tap-tap) - you will enter the HP boot menu. Choose F9 then the HDD/SSD. Press ENTER

    If you try all of the above [if material tests pass, if the BIOS is set to default and if you start from the HARD drive], then it is associated with Windows operating system issue.

    HP Pavilion x 360 usually comes with Windows preinstalled, and there is a recovery on the HARD/SSD partition.

    It can be used to restore your Win OS and software to factory settings by default so that easily and quickly correct you BONE problems caused by faulty drivers, virus/malware/OS corruption/etc.  Here's how it works:

    1 Please, shut down the computer using the power button

    2. turn on.

    2.1 as soon as you press the power button, keep hitting the Esc key (such as tap-tap-tap).

    This should open a HP Boot Menu

    3. tap on F11 for recovery of the system

    4. follow the on-screen instructions.  Here is an example of the video:

    > > https://www.youtube.com/watch?v=PC3sUc3lr3E

    > > https://youtu.be/PC3sUc3lr3E?t=109

    I would like to know if it works for you. Feel free to post again if you have problems.

  • Pavilion dm4-2100sx: I have the problem of blue screen and I can't format my laptop!

    Hello

    yesterday, when I lunch my laptop its work for 15 min, then while I work on it the screen seems to be breakink, but it didn't, and some purple lines appear on the screen as this photo

    then I tried to restart my laptop, but this time it did not work at all. When start show me this

    then his flophouse to blue screen

    for the moment, safe mode is the only thing that works
    but everything is not the main problem, I think becuse with format I think it will be corrected
    the problem is that I can't go to the start menu to configure the new windows (if I want to format) because the ESC key will not work on my laptop

    So what I have to do to shape or even solve the problem of the mode safe without format
    Thank you

    is there a way to put in the form of safe mode dirictly without using menu planifiée?

  • Pavilion G7-1328dx: I have a problem with recovery disks

    I have recived a message error (error bios 501) was one that says windows could not start at this point I did a system restore, it worked then it instaled updates and when I turned it off it seamed ok a few days elapsed before I go back and it didn't start so I tried to do the same restore point who had worked but im guess I chose the one bad because after that I could get in the bios for the test command and start system and info windows recovery tool not forbear even so I am really crazy and just ordered the HP recovery disks have tried a couple of times he says it didn't I saved a copy of the details , but I don't know how to open it so I can copy and past I also tried putting it in a windows disk because I realized that one problem I had is a new hard drive my boyfriend out the HDD without asking and wiped it and put it in his laptop, my friend was helping me with the laptop, but cannot stop now can someone please help

    Assume your drive recovery is ongoing demand... because the 501 error has not might be related to your operating system... or the hard drive...

    Maybe think I didn't read clearly on your description, but it seems that you already have recovery files broken, or the HARD drive is on form, no? Suggest that you call service help find someone help on data recovery. If the HARD drive has already been fomatted, it will take a few HARD drive recovery professional technician to do this action, using special equipment or tools. Sometimes it can get the restored data sometimes it breaks down, according to the State of the HARD drive. If he's already got formatt low level, it would be very unlikely to recover data... Then... you'd call better help service. Hope you can recover data.

    If you have already saved data I just re - install the operating system. It is easier. Alternatively, you can call the service provide the recovery disc number (printed on the label on the disc) see it's the right disc for your device. And try to use the right disc for re-installing.

  • Pavilion x 2: I have the problem of "power on password or administrator password.

    I sentencing of 'administrator or power on password password' 2 8 x appears only in my windows system off code 84446756 can you help me?. Thank you

    Hello:

    Please read the first post on the link below for what to do with the system off (halt) code given by the PC.

    http://h30434.www3.HP.com/T5/notebook-operating-Sy...

  • HP Pavilion HPE h8 - 1380t CTO: compatibility problems, ask questions about knitting-by-turn or possible motherboard replacement.

    I recently baught an EVGA GTX 1060, as this 630 became quite long in the tooth and I thought that I would try to future proof myself a little as the rest of my components seem to be working very well.  However, I can't get the map to work correctly on this particular computer.  Oddly enough, I can get past that screen startup finally after several short beeps and let it sit, but it takes fowever to reach the office and clearly is not executed properly that the resolution is wobbly and software from Nvidia cannot even detect the card.  I guess I had got this far because of the onboard graphics of some sort, but AFAIK this motherboard which lacks.

    I know that the card works fine as I tested it in my other Tower, so I struggled to find a solution.  So far, it seems that the problem is most likely the motherboard, as HP does not have a new BIOS for it since the beginning of 2013 (which I did go ahead and install it).  If true, I find myself with either two options, it seems that the ditch system, entirely or find a motherboard that works with all my old components.  I'd rather not have to empty this workaholic, when all other parts work great, if it is not a work around I would like to know if there are motherboards I could pass that would work with the rest of my components.  Normally I would not bother with even apply for, but I hear a lot of chatter on HP PCs pre-constructed having compatibility problems.

    I bought this computer there is in the case of four years that I would be able to update as I do with any other PC, but I didn't know at the time that HP has a tendency to not update the BIOS settings for anything beyond a year which I admit is incredibly frustrating.  What is done is done however, and I want to make this work without having to clear the entire system.

    Desktop HP Pavilion HPE h8 - 1380t CTO

    Model #: B4J28AV
    Serial number: 2MD2290502

    Motherboard: 2ACE "Pittsburgh" Pegatron Corporation

    Processor: Intel Core i7 3820 3,60 GHz 'Sandy Bridge - E.

    RAM: 10 GB of DDR3 memory

    GPU (stock): Nvidia GeForce GT 630 (this is replaced by the EVGA GTX 1060)

    @Faver, welcome to the forum.

    Your problem is the BIOS.  However, it is because the 1060 GTX requires UEFI in the motherboard instead of a standard/Legacy BIOS.  HP didn't start using UEFI until mid-October 2012.  The BIOS may not be upgraded in the UEFI.  The last cards only not for UEFI were the GTX 660/670.

    MSI made cards with a switch that can be used with a Legacy BIOS or UEFI.  If you decide to go this way, you must contact their Technical Support to help them choose the best card for your system.

    The upgrade of the motherboard can be a problem.  HP has taken advice their specifications.  Therefore, they are not necessarily the same as the commercial versions.  Please make sure that the holes in the motherboard matches the accessory in the case.  In addition, some members have had problems with the connectors in the connections case before, for example, the power button.

    Please click on the button + Thumbs up if I helped you and click on accept as Solution If your problem is resolved.

  • Pavilion dv7-4010em windows 7 install problem

    Hello. I had a problem, I try to install win 7 64 on pavilion dv7-4010em laptop and not show me any disk at all, but if I try to install win 7 32 I did not have this problem.

    I need to know what driver to HARD drive I use, I try and say Windows is not good?

    Any idea?

    Thank you in advance.

    Now Im allmost, install the drivers a few complete and done

    I take YUMI http://www.pendrivelinux.com/yumi-multiboot-usb-creator/ and just make it bootable USB pendrive without pilot and other needs.  I'm on win 7 32 bit PC system

    all all with installation take 20 minutes.

    Thanks for the support in any case thumbUp

  • HP Pavilion dv7-4269wm, no hard drive problem...

    HP Pavilion dv7-4269 with Toshiba MK7559GSXP 750 GB hard drive

    Windows 7 64 bit

    The SMART reports a hard drive failed when starting upwards.

    Failure ID: PQ817W-5LT65W-XD0141-60FP03

    Product ID: XZ028UA (#ABA)

    I get a failed drive, warning of the CHIP during the start up.

    I have little knowledge of the inner workings of my laptop. Comments on what type of hard drive I can use and/or any other suggestions for my problem would be greatly appreciated. O and please excessively it for me if possible... Thank you

    Hello

    The SMART error would certainly indicate the hard drive is faulty and should be replaced.  The first thing you can do is to back up all your personal files etc as soon as you can.

    The player at the link below is an example of one that would be perfect for your laptop.

    750 GB hard drive for laptop.

    The procedure to replace the hard drive begins on Page 53 of your & Maintenance Guide.

    Once this is done, simply use your recovery DVDs to reinstall the operating system on the new drive - see the document here.

    If you do not have your recovery discs, you can order a replacement set using the link below.

    Order HP recovery disks.

    If you have a problem with this link, order them directly from HP.

    If you live in the United States, contact HP here.

    If you are in another part of the world, begin here.

    Kind regards

    DP - K

  • I have the problem with drivers?

    Hello! I have this problem:

    Can you help me? I have HP Pavilion dv5 1161-en OS: Windows Vista Ultimate SP2 32-bit

    Hello

    First download and install:

    Intel Chipset Installation Utility from here and restart your system.

    Then download and install:

    ProtectSmart hard drive protection here.

    PS.

    If you need any other drivers then find them in your model heresupport page.

  • Hello I have a problem whit my battery

    Hello so as the topic title says I have a little bit of problem my battery leptop I'm all time I do not use the battery out then once weekly iv a replace Pentecost on the power pluged use until she hase 10% more and one House, then I plug in the power I load it 100% and I remove the battery. but now when I whanted to empty and load it again as always when I start the leptop or restart it I get this error when starting. can anyone help me with info about this problem? as it is not the first leptop iv you have this problem.

    Im very sorry for my bad English.

    My Leptop:

    Laptop HP Pavilion 15-e052sv

    Problem:

    Hi ADY9mm,

    Thank you for visiting the Forums HP's Support and welcome. I read your thread on your HP Pavilion Notebook 15-e052sv and get an error screen at the start of the internal battery. Try to check the RTC battery. Could be low and causing the time clock (RTC) incorrect real which would cause the error of the internal battery. Here is a document to show you how you can replace that.

    Hope that helps thanks for the screenshot of the error.

    Thank you.

  • HP Pavilion dv6 6120sb early and watch problem

    My computer HP pavilion dv6 6120sb laptop has a few problems:
    Sometimes when I push the power button it looks completely dead and I mean no response, no lights, no noise, nothing.
    I always have this problem when I just have it turned off.
    So when I wait for a while (from 2 to 20 minutes) it works again.
    But this isn't the only problem, when the screen turns off automatically it turns over when I move the mouse.
    And I can't get him out of sleep with an external mouse (own keyboard not responding any more) and no screen after waking up, but I hear it's there by a few windows sounds.
    Since I am a computer scientist, I totally disassembled the laptop 2 days ago and the problem has been resolved! Until today
    I removed the battery, pushed the power button for 20 years and even flashed the BIOS again by an official tool from HP but nothing resolved.
    My opinion is that there is a problem with the sensor cover (what seems to be a magnetic mechanism) or the card supply, but how can I solve it?
    PS: laptop is 2 weeks out of warranty and I really need it for school!

    Thanks to all who tried to help me.

    I solved the problem of deleting a component and making a bridge between the 2 contacts.

    As I thought it was the sensor cover on the power supply Board which is known as SW3.

    I measured all contacts of the component, and then the CRS gave me 3.3V, Out was only 1.1V (without a magnet).

    When a magnet was near him, has given to 0V.

    So I deleted the component and filled the will of the VCC. Now, I don't have any sensor cover more (I don't like on this subject) but my laptop working again as it should be.

    Contact me if you want more information.

    (The photo was taken before that I deleted SW3 and filled the 2 contacts on the left)

  • My iPhone 6 installed 10.0.2 stops when it gets to 40% of autonomy.  In addition, it seems to pass power WAY to fast with the new software.  Does anyone else have this problem?

    My iPhone 6 installed 10.0.2 stops when it gets to 40% of autonomy.  In addition, it seems to pass power WAY to fast with the new software.  Does anyone else have this problem?

    Hello brooksm549,
    Thank you for using communities of Apple Support.

    I got your message which, since updating your iPhone 6 to iOS 10.0.2 your iPhone stops when it is 40% and the power to empty very quickly. I understand your concern with the iPhone turn off and drains the battery. I recommend you to review the use of the battery to see what app contributes more to the battery drain. The following article will provide you with steps on how to check the use of the battery:

    On the use of the battery on your iPhone, iPad and iPod touch

    When you know about the soft uses more battery, you can change your settings in order to optimize the battery life:

    Maximize the life of the battery and battery life

    Best regards.

  • I have intermittent problems with iphoto importing from iphone since 0sx 10.11.6. Update

    I have intermittent problems with iphoto importing from iphone since 0sx 10.11.6. -Update

    1 iphoto sees not iphone - restart

    2 iphoto sees iphone but says "no pictures" - restart

    3 Iphoto sees phone and photos and I click Import all or import selected - then I have problem of file format and nothing is imported

    NOTE: I have similar problems with image capture - sometimes you can see the phone and photos, and sometimes is not

    I have an imac 2015 - execution of yosemite

    Help my new iphone because 7 is coming today and I am terrified of the transfer.

    Not sure, but in any case iPhoto is a dead - it would be really smart to learn pictures (a totally new and different program with a learning curve and different workflows)

    With the help of pictures with my new iPhone 7 and iCloud photo library all works well without any problem - nothing different photos with my iPhone except the news and the best quality Photos 5

    LN

  • Sierra Siri, «I have some problems with the connection...» »

    Guys,

    I just installed Sierra on my MacBook Pro (retina, 13 inches, early 2015) version 10.12. I can't get Siri at work, the app tracks, he hears what I'm saying, but after awhile, he returns with two messages, both on the screen and verbally "I have some problems with the internet connection. Please try again in a moment. "&"Sorry, I'm having problems with the connection. Please try again in a moment. »

    Any ideas?

    Thank you

    N

    It's a network problem.

    Check the proxy settings that blocks maybe, or a firewall.

    System Preferences > network > Advanced (for your current connection) > Proxies

    Something there?

Maybe you are looking for