Pavilion dm4-2100sx: I have the problem of blue screen and I can't format my laptop!

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  Hi, my computer has been restaring, and a blue screen appears.

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  Files that describe the problem

  More information about the problem:

  Hey Mirjam Irene,

  1. What is the error message on blue screen?

  2. did you of recent changes on the computer?

  3 when was the last time it was working fine?

  4. do you have security software installed on the computer?

  5. once the computer is restarted and the blue screen occurs?

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• Pavilion dm4-2100sx: screen resolution

  Hello

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  Hi there @ObadaKhayat

  Welcome to the Forums of HP Support! It's a good place to find the help you need, so many other users, the HP experts and other members of the support staff.

  I understand that you are looking for the graphics driver for your system. I'm happy to help you with this.

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  Hello sugarlake,

  Thank you for using the Microsoft answers Forums.

  Solution for error 646:

  Disable all Firewalls and try to install the updates and the stand-alone installation (download manually).

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  http://support.Microsoft.com/kb/822798

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  _________________________________________________________________

  Solution for 643:

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  http://support.Microsoft.com/kb/923100
  http://support.Microsoft.com/default.aspx/KB/976982

  http://www.networknet.nl/apps/WP/archives/324

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  That should do the trick for you.

  Thank you.

  Kind regards

  Augustine.

  UDAY $012 please let me know that whether the solution worked or not, I thank you and appreciate your comments. URGO. C