HP Pavilion Notebook 15-n225se: strange recurring virus of the weird symptoms

Hello Forum members.

My laptop is a strange virus recurrent (at least, I think it is a virus). Which makes the machine very difficult to use and totally unpredicable.

The symptoms of the virus are difficult to define making it very difficult to find a solution.

The computer is very slow to open.

It does not make an entry in the brower, if you try an entry, it puts just in one example the broken lines.

When you try to close the broken lines more and what you should do a hard exist to stop.

You cannot type in a new document, because you get more broken - lines

The cursor is passed to a "forced" round doughnut.

The e-mail software is very slow to open, once opened as soon as you click the last incoming emails, they disappear just to return to the latter.

The machine stops ringing bing, bing, bing.

This is now the third time that this virus has appeard. I usually download CC Cleaner and it seems to go away.

Today I tried again and it did not work. I'm starting to think that perhaps CC cleaner is not dealing with the cause of this problem

The machine has Bit Defender... after a full scan the identities no problem.

Anyone experience this or have a solution for this?

There a searchable name?

Any information would be appreciated.

Thank you

If Bitdefender does not find any malware I would check for corruption of the system with sfc/scannow.

https://support.Microsoft.com/en-GB/KB/929833

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