HP Pavilion TouchSmart 14n018-US Wireless problem! * PLEASE ANSWER AS SOON AS POSSIBLE *.

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• HP Pavilion TouchSmart 17 - key wireless f12 = Orange

  I don't know what has changed, maybe a coming update Microsoft.  But the laptop wireless connection of 4 months my father no longer works.  I tired finding patches & updates updated on the Web HP and Microsoft sites, but nothing helped.

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  The f12 key is orange constant.  I wonder if it's a hardware problem?

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  Susan

  Hello skw56, welcome to the Forums of HP.
  
  I see that there are problems with your dad for laptop and wireless. I will try to help you with this.
  
  With the f12 being orange, this could be why you have a problem with the wifi. It should be white or blue, to indicate that it is 'on' and functional. If you press the fn + f12 key this change?
  
  If this isn't the case, it could mean a problem with the driver or wireless adapter. To resolve this problem, start with the following operations.
  
  Go to Device Manager > network adapters > click on the '+' and you should see a wireless driver > click right on this and uninstall > reboot the laptop. On reboot, the driver should be reinstall automatically. You can check to verify that it was. See if this has contributed to change the color of the light wireless on F12.
  
  If this isn't the case, then try the following:
  Use the HP Recovery Manager to restore the driver to the original factory installed driver wireless. After that, use the HP Support Assistant update the wireless driver. You may have to restart the laptop after that.
  
  I would like to know if the above has been able to help you. If no, please provide model number and product for your laptop and the currently installed operating system.
  Thanks for posting on the HP Forums.

• Pavilion Touchsmart 15-n022sa: upgrade of the HP Pavilion Touchsmart 15-n022sa wireless card

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  A Wi - Fi connection

  http://h20000.www2.HP.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=321957&prodSeriesId=3688868&swItem=ob-111782-1&mode=4&IDX=1

  Ethernet

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