HP Pavilion TouchSmart 17 - key wireless f12 = Orange

Similar Questions

• HP Pavilion TouchSmart 14n018-US Wireless problem! * PLEASE ANSWER AS SOON AS POSSIBLE *.

  Spoiler (Highlight to read)

  I have a problem with my HP Pavilion TouchSmart 14n018-US Wireless. Please read the information below:

  I have a problem with my HP Pavilion TouchSmart 14n018-US Wireless. Please read the information below:

  Hello

  I got a HP Pavilion TouchSmart 14n018-US recently of staples and it comes preinstalled with Windows 8. I don't like Windows 8 and jumps in a disc of Windows 7 Ultimate. As I expected, none of the drivers was about this and I had to use my office to burn the drivers on a dvd. I put each internet driver of HP on the topic of my computer went down them, in my Pavilion, but each has failed. whenever I tried to open the SAME if he had the support for windows 7, it would just shut down unexpected that have not installed the drivers at all. I even tried several websites for the correct driver, but I get nothing. Please help with my problem I need my laptop for work on Monday.

  Thank you.

  _____________________________________________________________________________________________________

  Please leave a "Bravo" if I helped your problem!

  My first computer was a Compaq Presario CQ57.

  Hello Sean2,

  I understand that you have downgraded your operating system Windows 8 for Windows 7 and are unable to find the drivers for your computer. I watch, I am sure that you have done so and there is no driver is listed for your computer running Windows 7. This does not mean that you can't find just that they will be more difficult to locate.

  What to display the devices Windows 7 hardware ID not properly settled for you. With the hardware ID, we can attempt to locate the drivers for this particular device running Windows 7. Here is a link to a site explaining How to find Hardware ID.

  Please respond with the required information. Thanks for posting your question on the Forums of HP. Have a great day!

• Pavilion Touchsmart 15-n022sa: upgrade of the HP Pavilion Touchsmart 15-n022sa wireless card

  I want to upgrade the Wifi card the currently disappointing Realtek RTL8188EE 802.11 b/g/n wifi adapter to the 802.11a/b/g/n Intel 6230 Wireless N WiFi Bluetooth BT 3.0 a half size PCI-E card dual band 2.4/5.0 GHz I heard much talk about the notrorious 'white list '.

  I've found a few documents: http://h10032.www1.hp.com/ctg/Manual/c04438537 , but none of the compatible cards listed have 5 ghz, bluetooth and ubuntu support.

  This upgrade is not possible?

  SOLUTION:

  The wifi worked and both antennas were present. Bluetooth, however, did not work until I did the following:

  I followed the instructions on post # #50 here https://communities.intel.com/thread/31247?start=45 & tstart = 0 which involved recording pin 51 (the right most pin with the card with ports antenea face) and it worked a treat. Apparently, it's also possible with the software in the HP connection manager, but apparently it is not supported on windows 10.

  There was no driver installation necessary.

  Hello:

  HP removed the BIOS of their whitelists notebooks about 18-24 months, if the Intel 6230 card should work just fine.

  What may be a bigger problem than many laptops equipped with the Realtek RTL8188EE 802. 11 b/g/n WiFi adapter have only 1 antenna connected to the card, instead of the normal two.

  I can't make you what models, and those who didn't and the maintenance manual will normally show photos in the withdrawal of the wireless card and the section replacing the card always have 2 antennas connected to it.

  You have to be willing and able to take the laptop everything hand, including the area of display panel, install a second dish (should be required).

  A dual-band card will not work with only an antenna connected to it.

• HP Pavilion TouchSmart 15-b100: "Press the ESC key" black screen TouchSmart 15-b100sa

  Hello

  I'm helping a friend with his computer because his son decided to play with it and now it is unclear what steps it took to create this problem.

  Initially, he asks a password on a black screen before opening the BIOS screen.

  Someone in this forum helped me with this problem and told me to try a code which worked perfectly.

  After that, I get a black screen that repeated me "press ESC for Boot Menu".

  If I press this button, a message appears saying "ESC...". Starting break"and stays there for about 2 minutes, which I think it's a lot of time to open the start menu to enter the BIOS and change the settings.

  Does anyone have any idea of what's going on?

  The computer is a HP Pavilion TouchSmart 15-b100sa Sleekbook

  I would appreciate if someone could help with this problem.

  Thank you

  Hi @jc4 ,

  Thank you for visiting the Forums HP's Support and welcome. I looked in your question about your HP Pavilion TouchSmart Sleekbook 15-b100 and issues with maybe an update. I recommend to restore the default BIOS settings. You could restore the BIOS with this document by selecting the reload the default BIOS settings.

  Note Remove all USB devices. Disconnect all devices of non-essential, as these can cause some problems.

  You can do a System Restore. System Restore will help if something is automatically updated and wasn't on the laptop.

  When running a system restore note remove all USB devices. Disconnect all non-essential devices because they can cause problems.

  Here is a link to computer won't start for Windows 8, if you need it.

  Please let me know how it goes.

  Thank you.

• HP Pavilion 15-e017tx - button Wireless does not work after bios update

  Hello

  I have the HP Pavilion 15-e017tx for the past 8 months.

  Press f12 to this machine is shared by the key wireless button, which was working fine until there was a BIOS update last week.

  Now I try to turn off the wireless using this button it will not respond (light orange).

  I checked the Device Manager, there seems to be a problem with the driver.

  IF you have knowledge of this problem please let me know.

  Thank you

  Hello:

  The update of the BIOS should affect the driver wireless button.

  I would recommend that you reinstall as the unknown device is probably the one.

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-123643-1 & CC = US & DLC = in & LC = on & os = 4158 & Product = 5389906 & sw_lang =

• Required drivers for the HP Pavilion TouchSmart 10-e004au laptop running windows 7 32-bit

  Hello world!

  I deleted windows 8 and installed windows 7 32 bit home premium edition, but a lot of drivers and adapters are missing.

  My netbook is

  Laptop HP Pavilion TouchSmart 10-e004au

  namely, I need the drivers following for it:

  1. Ethernet controller

  2. network controller

  3. PCI device

  4 PCI Simple Communications Controller

  5. SM Bus controller

  6. some unknown device

  7 USB Mass Storage Device (even if it's the Flash Player playback)

  And 3 devices are a yellow highlighted and I will use hardware ID with them

  -Network controller

  PCI\VEN_10EC & DEV_8179 & SUBSYS_197D103C & REV_01
  PCI\VEN_10EC & DEV_8179 & SUBSYS_197D103C
  PCI\VEN_10EC & DEV_8179 & CC_028000
  PCI\VEN_10EC & DEV_8179 & CC_0280

  -PCI device

  PCI\VEN_10EC & DEV_5229 & SUBSYS_21A9103C & REV_01
  PCI\VEN_10EC & DEV_5229 & SUBSYS_21A9103C
  PCI\VEN_10EC & DEV_5229 & CC_FF0000
  PCI\VEN_10EC & DEV_5229 & CC_FF00

  -Controller universal Serial Bus (USB)

  PCI\VEN_1022 & DEV_7814 & SUBSYS_21A9103C & REV_01
  PCI\VEN_1022 & DEV_7814 & SUBSYS_21A9103C
  PCI\VEN_1022 & DEV_7814 & CC_0C0330
  PCI\VEN_1022 & DEV_7814 & CC_0C03

  Your help is requested, and the response is awaited with impatience.

  Thanks in advance.

  Best regards

  ARC91

  Hello:

  Here are links to the drivers you need.

  First, install the amd chipset drivers and restart.  You want the first driver on the Web page.

  Who will install the smbus controller.

  http://support.AMD.com/en-us/download/chipset?OS=Windows%207%20-%2032

  Then, install the driver amd radeon beta from the link below and restart.

  http://support.AMD.com/en-us/KB-articles/pages/latest-catalyst-Windows-Beta.aspx

  Audio: Accept the agreement. DL and install the driver first on the list.

  http://www.Realtek.com.tw/downloads/downloadsView.aspx?langid=1 & PNid = 24 & PFid = 24 & Level = 4 & Conn = 3 & DownTypeID = 3 & getdown = false

  Ethernet: DL and install the 4th driver on the list.

  http://www.Realtek.com.tw/downloads/downloadsView.aspx?langid=1 & PNid = 14 & PFid = 7 & Level = 5 & Conn = 4 & DownTypeID = 3 & getdown = false

  Wireless:

  http://h20565.www2.HP.com/portal/site/hpsc/template.page/public/PSI/swdDetails/?sp4ts.Oid=5359417 & spf_p.tpst = swdMain & spf_p.prp_swdMain=wsrp-navigationalState%3Didx%253D%257CswItem%253Dob_118588_1%257CswEnvOID%253D4052%257CitemLocale%253D%257CswLang%253D%257Cmode%253D%257Caction%253DdriverDocument & javax.portlet.begCacheTok = com.vignette.cachetoken & javax.portlet.endCacheTok = com.vignette.cachetoken

  USB 3.0: Install both...

  http://h20565.www2.HP.com/portal/site/hpsc/template.page/public/PSI/swdDetails/?sp4ts.Oid=5359417 & spf_p.tpst = swdMain & spf_p.prp_swdMain=wsrp-navigationalState%3Didx%253D%257CswItem%253Dob_123787_1%257CswEnvOID%253D4052%257CitemLocale%253D%257CswLang%253D%257Cmode%253D%257Caction%253DdriverDocument & javax.portlet.begCacheTok = com.vignette.cachetoken & javax.portlet.endCacheTok = com.vignette.cachetoken

  http://h20565.www2.HP.com/portal/site/hpsc/template.page/public/PSI/swdDetails/?sp4ts.Oid=5359417 & spf_p.tpst = swdMain & spf_p.prp_swdMain=wsrp-navigationalState%3Didx%253D%257CswItem%253Dob_118744_1%257CswEnvOID%253D4052%257CitemLocale%253D%257CswLang%253D%257Cmode%253D%257Caction%253DdriverDocument & javax.portlet.begCacheTok = com.vignette.cachetoken & javax.portlet.endCacheTok = com.vignette.cachetoken

  Card reader:

  http://h20565.www2.HP.com/portal/site/hpsc/template.page/public/PSI/swdDetails/?sp4ts.Oid=5359417 & spf_p.tpst = swdMain & spf_p.prp_swdMain=wsrp-navigationalState%3Didx%253D%257CswItem%253Dob_125075_1%257CswEnvOID%253D4052%257CitemLocale%253D%257CswLang%253D%257Cmode%253D%257Caction%253DdriverDocument & javax.portlet.begCacheTok = com.vignette.cachetoken & javax.portlet.endCacheTok = com.vignette.cachetoken

  Some unknown device may be it. I need the hardware for him ID if the driver below does not work.

  http://h20565.www2.HP.com/portal/site/hpsc/template.page/public/PSI/swdDetails/?sp4ts.Oid=5359417 & spf_p.tpst = swdMain & spf_p.prp_swdMain=wsrp-navigationalState%3Didx%253D%257CswItem%253Dob_127112_1%257CswEnvOID%253D4052%257CitemLocale%253D%257CswLang%253D%257Cmode%253D%257Caction%253DdriverDocument & javax.portlet.begCacheTok = com.vignette.cachetoken & javax.portlet.endCacheTok = com.vignette.cachetoken

  Webcam:

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-127341-1 & CC = US & DLC = in & LC = on & os = 4157 & Product = 6528145 & sw_lang =

  Simple PCI communication controller: I need the hardware for this also ID that I've never seen a laptop with an AMD chipset and processor present this description.

• Pavilion TouchSmart 15-b109wm: Mini pcie

  Im trying to find out if this computer has a witelist for my network card. Initially, it came with windows 8 installed on it now I am running windows 10. I looked at and see older laptops with whitelist, built into the bios. My computer seems to boot UEFI bios, as it is the only way to get into the bios, I know. My current card is AR9485 of Qualcomm Atheros 802.11b/g/n WiFi adapter it just don't cut the highest speed I get are on 55mbps. I have other pieces of equipment using 802.11 AC and speeds are more than 160 Mbit/s. The HP Pavilion TouchSmart 15 - b109wm Sleekbook there a whitelist and if so what is the best or the simplest work around? I looked at the manual and it shows 3 different maps, but none of them are compatible 5 GHz I believe that when this laptop was built not as popular 5Ghzwas and 802.11 AC did not exist. Any input?  The HP Pavilion TouchSmart 15 - b109wm Sleekbook there a whitelist and if so what is the best or the simplest work around?

  Hello:

  He shouldn't have a whitelist, as HP stop this practice more than 2 years ago.

  However, your mobile PC is an AMD processor and chipset, so you would be limited to use a double band Broadcom dual band N or map of the AC.

  9 times out of 10 an Intel wireless network card will not work in a notebook with AMD hardware, and there is no way I'd be able to tell you if an Intel card would work in your computer laptop or not.

• Pavilion Touchsmart 15-b129wm: drivers Bluetooth not updated

  Hello

  It's on my computer laptop bluetooth. Given that I've upgraded to Windows 10 bluetooth driver is not detected by Device Manager and it seems that Mediatek has not updated their software Ralink for Windows (at least for my PC) 10. Windows 10 settings page shows no turning bluetooth power options. I have tried to reset my pc but lost all my apps and also hp Recovery Manager has been lost. I also downloaded Qualcomm-Atheros bluetooth drivers (since I wasn't sure of the hardware version of my PC). Always bluetooth does not work. The idea of reset was given by a representative of hp service in the online chat system. I would be grateful if someone comes up with a good fix tested since I need blutooth to use my bluetooth headset.

  Hello:

  I see your screenshot that your laptop has a wireless Atheros 9485 card.

  This card is a single band with no radio bluetooth wireless card.

  Here is the link to the product for your laptop.  He also confirmed that your laptop does not come with built-in bluetooth, or this feature should have been included as well as wireless WLAN 802.11b/g/n 1 x 1 specifications.

  http://support.HP.com/us-en/product/HP-Pavilion-TouchSmart-15-B100-Sleekbook/5330569/model/5400008/document/c03900498/

• HP Pavilion Touchsmart 15 n098nr qualcomm AR9485 Atheros 802.11b/g/n adapter connection problems

  HP Pavilion Touchsmart 15 n098nr does not connect to the AR9485 of Qualcomm Atheros 802.11b/g/n, adapter, or the virtual card directly Microsoft Wi - Fi. At Windows 8. Upgrades to Windows 8.1 a month or more. Problem of DIDN'Tnotice.  I even tried an upgrade of driover to a newer driver and nothing.  How can I fix / please!

  Hi @dexdome

  Welcome to the HP Support Forums, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

  I see you are having a few network issues with your Pavilion computer, and I'll be happy to help you. Not sure where you got your wireless driver. You mentioned you tried an upgrade of the driver, if you don't from the site Web HP try this driver Atheros of Qualcomm .

  Here is a document from HP on troubleshooting wireless network and Internet with a number of different troubleshooting steps you can try including the resolution of the problems Windows integrated. Here are some additional things more to try.

  Network power cycle:
  
  1. turn off your laptop.
  2. unplug the power to your router.
  3. disconnect the power to your modem.
  4. wait at least 45 seconds.
  5 reconnect the modem and wait for it to come back online.
  6 plug in the router and wait for it to come back online.
  7. turn on your laptop and test your connection.
  
  Reset the TCP/IP settings:
  
  1. go to your start screen/menu and type CMD.
  2. right-click on the command prompt icon and select run as administrator.
  3. in the window that opens type "netsh int ip reset resetlog.txt" without the quotes and press ENTER.
  4 restart your PC and test.
  
  Reset the winsock catalog:
  
  1. go to your start screen/menu and type CMD.
  2. right-click on the command prompt icon and select run as administrator.
  3. in the window that opens type "netsh winsock reset" without the quotes, and then press ENTER.
  4 restart your PC and test.

• HP Pavilion TouchSmart 14n018-US Wi - Fi problem!

  Hello

  I got a HP Pavilion TouchSmart 14n018-US recently of staples and it comes preinstalled with Windows 8. I don't like Windows 8 and jumps in a disc of Windows 7 Ultimate. As I expected, none of the drivers was about this and I had to use my office to burn the drivers on a dvd. I put each internet driver of HP on the topic of my computer went down them, in my Pavilion, but each has failed. whenever I tried to open the SAME if he had the support for windows 7, it would just shut down unexpected that have not installed the drivers at all. I even tried several websites for the correct driver, but I get nothing. Please help with my problem I need my laptop for work on Monday.

  Thank you.

  _____________________________________________________________________________________________________

  Please leave a "Bravo" if I helped your problem!

  My first computer was a Compaq Presario CQ57

  Hello Sean2,

  Thanks for posting on the HP Forums!

  I understand that you are looking for Windows 7 drivers that will focus on the HP Pavilion 14. This model doesn't have a Windows 7 compatible driver unfortunately.  Right now, I have to think back to the computer in Windows 8.

  You can also try to fill all of your Windows updates. That might solve the problem wireless you are witnesses. Also if you are able to view the ID of the computer hardware, I can check if all compatible drivers exist.

  Please let me know if you have any questions or concerns. Thank you for bringing This problem on the HP Forums. Have a great day!

  Mario

• HP Pavilion touchsmart 14 n04: how to disable the bios password

  1.i do not know how to disable bios password help me please.

  I remember my bios password, but I am not as he asks me if I opened my HP

  my hp Pavilion touchsmart 14 n042tx product

  2.i have to donwgrade 8 window to window 7 help me if I want to switch to the window 8. I lose window8 CD

  thx a lot

  Hello

  You can remove the need for a power on password as follows.

  Shut down the laptop.  Now on TAP the ESC key as soon as you press the power button to access the start menu, then select f10 to open the Bios menu.  Use the arrows to select the Security tab and press ENTER.  Use the arrow keys again to highlight the power on password and press ENTER.  Enter the current password and then the new password, simply leave this blank and press on enter - do the same for the confirmation field.  Press f10, select this option to save the new settings and press to enter.

  What about being able to reinstall Windows 8, you can order a replacement set of recovery media - see the following link for more details.

  Order HP recovery disks.

  Kind regards

  DP - K

• HP Pavilion laptop 1310us g7: wireless internet connectivity

  I can't connect to the internet via a wireless network.  Windows 7 tells me that the NICs working properly.  I think that the proper adapter is Broadcom 4313 GN 802.11 etc..   I tried disabling and enabling the adapter without success.  A guru of the computer club suggested that I probably have a bad card network.  I wonder if it could be a bad wireless (f12) key on the keyboard.  How can I determine what really is the problem?

  ROJOHE

  @ROJOHE,

  Hi again and thanks for posting back.  Here is the link to help you with your TCP/IP settings.  It is a setting in the operating system.

  Change TCP/IP settings

  If this fails while you are looking to replace the card.

  For replacement options please use the following link.

  Contact HP support.

  Thanks again for posting and have a great day.

• Pavilion TouchSmart PC 20-f323, how to boot from a DVD?

  My client has a 20-f323 HP Pavilion TouchSmart PC with Windows 8 on it and wants to downgrade and install Windows 7 Pro instead.

  However, my first question is, how to start my Windows 7 Pro DVD on the TouchSmart PC?  I can not even find a boot menu option to start from the DVD drive.

  All other URL on this upgrade process below would be appreciated!

  I thank very you much for your time.

  WARNING *.

  HP does not recommend installing Windows 7 on a computer comes with Windows 8, and it will support the installation of Windows 7. HP doesn't provide drivers for Windows 7 and the appropriate drivers are not available for the hardware in the computer. In addition, Windows 7 can not take in charge some of the hardware or software designed for the computer.

  Make sure you create your media recovery HP or USB Flash Recovery discs before you edit or change anything.

  You can buy a new copy of Windows 7 with a valid COA and the product key.

  The screenshots below is from a notebook HP 15 t-j100... options and the configuration on your computer screens may differ.

  You will need to DISABLE "Secure Boot" and ENABLE "Legacy Support" in the "Configuration of the BIOS start-up secure" on the settings page similar to what is shown below, until you try to install Windows 7.

  

  After you save the changes, the computer will ask you to confirm the changes... Accept the changes by typing the four digit code and press the ENTER"" key.

  

  If you install from a USB key and see a message of "load a driver - a required CD/DVD drive device is missing", it's because as 'System Configuration' > 'Config USB3.0 in pre-start' is set to 'Enabled '. This should be set to 'Auto '. This should clear up the CD/DVD device is missing.

  

  In addition, as the hard drive is probably partitioned as TPG, you must start using the internal CD/DVD UEFI or UEFI-Key/key USB to install Windows on a GPT-partitioned disk. Turn on or restart the computer and press "F9" or "ESC", then "F9" when prompted. Select the source of boot UEFI you use and you press "ENTER".

  

  I suggest using Windows 7 SP1 for the best installation experience. If you need Windows SP1, see 'How to install Windows 7 without the disc' to download and create your own disc of Windows 7 SP1. If the DVD does not start as UEFI, you may need to use a USB Flash drive (can ask "Quick start" DISABLING in BIOS) as the installation media. Please download the Windows 7 USB/DVD download tool to create a Windows 7 SP1 USB Flash drive. Please note that some computers may not recognize a valid active UEFI USB Flash drive if it is formatted in NTFS and may require only a FAT32 formatted USB Flash drive. You should be able to make a FAT32 formatted Windows 7 installation USB Flash drive using Rufus, UNetbootin, Universal USB Installeror WiNToBootic. I like Rufus, because it contains options for 'Plan of GPT partition for UEFI computer' and 'FAT32'.

  From the top...

  (1) turn on the computer and immediately start typing the key "ESC".

  (2) when the MENU is displayed, press "F10".

  3) navigate the BIOS to the "System Configuration", 'USB 3.0 pré-OS Config' and the value 'Auto '.

  4) navigate the BIOS to the "System Configuration", "Startup Options" and "Secure Boot" the value 'Legacy Support' the value "Enabled" and "Disabled"

  5) press "F10" and click "YES" to "Exit Saving Changes".

  (6) computer should restart and display "Change of operating system startup Mode"... type the four digit code, then press "ENTER".

  (7) let Windows 8 boot to the top and put the Windows 7 SP1media in the drive to DVD or a USB port, then logout / stop.

  (8) to turn on the computer and immediately start typing the key "ESC".

  (9) when the MENU is displayed, press the key "F9" and then select the correct boot UEFI source (CD/DVD drive internal, USB drive, CD/DVD, USB Flash drive, etc.). ... Press any key to start the CD/DVD, if prompted.

  (10) select "Language", "time / currency ' and 'Keyboard' settings and then click"Next ".

  11) click on 'install now '... Check "Accept terms" and click "next". Click on "Custom (Advanced)".

  (12) you may need to provide AMD SATA/RAID drivers at the moment... Download AMD Chipset Drivers (Chipset / AHCI / USB 3.0)

  (13) ' where do you want to install Windows 7? Select "Disk / Partition" with "Unallocated space", you created earlier, and then click "next".

  (14) follow all instructions and meet the need. Enter the Windows 7 key when asked.

  Please post the "Hardware ID" Device Manager (text only) for all remaining missing or unknown devices, as shown in the example below.

  

  If you have any other questions, feel free to ask.

  Please click the 'Thumbs Up' white LAURELS to show your appreciation

• Pavilion Touchsmart 23: Pavilion 23 Touchsmart screen dim after sleep Windows 10

  Pavilion Touchsmart 23 all-in-One model f339

  AMD Radeon HD D 8670

  My screen is too dark, after that the computer "wakes up" fashion "sleep" I can read only now my face one inch away. Reboot brings the brightness back to normal, only to happen again the next time that the computer sleeps. This has only started happening since the upgrade of Windows 8 to 10 of Windows.

  -All drivers are up-to-date

  -All Windows updates are up-to-date

  -There is no brightness slider in power options

  -I have no brightness control on my keyboard

  Please help me solve this problem, so I don't have to go back to Windows 8! Thank you in advance.

  I think I might have made some progress with this problem. I had a friend call me and he suffered from these same questions. The partial solution (and probably most) I've discovered is that there is a critical update of the BIOS that had not been done. Because Windows 10 was already installed, it didn't appear on the page to Support HP or HP update software. The way I had the time it was to say the HP website that I had Windows 8.1. The update then appeared. I downloaded the BIOS for its model was last updated and installed. (BTW: it worked great in Windows 10). Once I've upgraded, the dark screen problem has been resolved. However, as long as the screen saver, night light or auto Hibernate still does not work. You can manually put the computer to sleep via a button or the start menu, and he returned very well. His was an AMD based all-in-one and I don't remember not if someone had problems with the Intel based platforms.

  So, to summarize... If you have not installed 10 still make sure you BIOS update first. If you have goto, the Web site and enter your model. Replace the Windows 8.1 operating system. Download and install.

  If anyone has more of an insight, please answer others to take advantage. Good luck and enjoy Windows 10. And if anyone has a solution for the problem of sleep/sleep/screensaver please respond.

• HP Pavilion TouchSmart 23-f213w

  I want to upgrade the RAM in this system:

  HP Pavilion TouchSmart 23-f213w

  the 4 GB to 16 GB

  How can I start? How open the back to replace the RAM? There is no video for this machine or instructions on how to do it.

  Thank you

  Please see pages 18-22 of upgrade and maintenance Guide instruction on how to disassemble the computer and replace the memory.

  If you have any other questions, feel free to ask.

  Please click the 'Thumbs Up' white LAURELS to show your appreciation