HP Photo Smart Printer 6520 will not be printed in the new HP ink cartridge black

Help! I have followed all the steps recommended for manufacturing and nothing.

I even put the ink cartridge in hot water and no black ink hit my white paper once.

I have a serial number, but I can't locate the product number to see if the printer is under warranty.

Diagnosis of quality shows an empty box for black ink.

My printer was printing in black before change cartridge.

Hi @lllloljiojio

I suggest you call the HP support by phone no matter whether in or out of warranty you may need a replacement printer.

The number of call HP is 1-800-474-6836 for the Canada and the United States, or you can Contact HP worldwide.

What is going on, I would advise against using this cartridge now that it has been soaked in water.

Please let me know via private message which is the result of your call with HP. How to send a private Message

Tags: HP Printers

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