Printer (Photosmart C5580 all in one will not accept the #75 color cartridge)

Screen on the printer says "cartridge in the slot on the left is not intended for use in this printer.  Remove and replace.
It's the exact same cartridge as empty.  There is a flashing yellow light next to the sign +.  I tried
unplug and plug in again.  I put the old cartridge in.  I turned printer off and back on.
Nothing seems to help.

Any suggestions will be appreciated

Hello

As it is a hardware problem, I suggest you contact HP support for assistance on this issue:

http://WWW8.HP.com/us/en/contact-HP/contact.html

It may be useful

Tags: Windows

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