HP Photosmart 2610xi with Win7

I have a Photosmart 2610xi as my default printer on my HP Pavilion, USB connection, network printer. Everything works fine, except the scan. I ran printing & scanning doctor and tried several times to download the update of 380 mb software, which failed in the last 6 seconds of download 15 minutes each time, even with my Norton360 off.

When I jumped this download, I got an error of WIA, which I think I checked out under 'Run', 'services.msc' and it seemed to work fine, I think. At this stage, I need a grandson...

Help?

The recommended solution was too complicated for my computer skills limited.

However, I found a work-by-turn.  I installed the 2003 HP Scanjet 3970 since an old CD software intended to be used with Win XP 64 bit. Win7 did not recognize the old scanner flat, that I was hooked, but instead, woke the Photosmart printer, which was what I was trying to trouble in the first place.

Tags: HP Printers

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