HP Photosmart 5520:5520 won't make copies

Similar Questions

• HP Photosmart 5520, won't stop printing

  My new printer won't stop printing blank pages. HP photosmart 5520, install new. HP trouble tool finds nothing. It prints then stops, once again 30 seconds later impression continues to repeat this behavior.  Document request is empty. How can I fix this problem?

  Hello Big-Daddy-1956.

  Please retry the procedure which should solve the problem below.

  • Power off the printer and unplug all cables from the back of the printer.
  • on PC, START > run , in the run box type cmd and then click OK .
  • A command prompt will open.
  • In the type of commands in the command below and press Enter Key prompt window...
  • the sc config spooler depend = rpcss Press the Enter key.
  • Then, in the same window, type in the command below...
  • net stop spooler and press on enter net start spooler and press ENTER.
  • Connect the cables to the printer and the printer now start printing, this should work.

  Kind regards
  Jabzi

  Help the community by marking this post.
  Your question has been answered? Mark it as a accepted Solution!
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  I work for HP

• Menu copy Deskjet F4140 won't make copies.

  I recently updated my Macbook Pro to Lion... Mac Os X 10.7.4 now my menu copy of HP don't make copies... it gives me an error message that says no default device not connected.  Help

  If you are using Snow Leopard or Lion and you have the HP software before Snow Leopard (either from a CD that is not marked as compatible with the 10.6/10.7 or you recently upgraded to Snow Leopard or Lion and had the software HP on your Mac before you upgrade - even if you made a standard from the old software uninstaller or installed new software on top of it) , you must uninstall the software by using the "scrubber":

  Go to Applications/Hewlett Packard / click Uninstall HP
  Click on continue
  Highlight your device in the left pane
  Press and hold Ctrl + Alt + Cmd keys on the keyboard at the same time as you click on uninstall< this="" is="" the="" scrubber="" option,="" there="" is="" no="" button="" labeled="">
  There will be a pop up that asks if you are sure you want to uninstall all hp software. (At this point, if you continue, all HP printers you have installed will need to be reinstalled)
  Click on continue and let it finish

  Download and install this: http://support.apple.com/kb/DL907

  Restart your Mac.

  Now reset the printing system:

  -Sys Prefs, Print & Fax
  -Right (control) click inside the box that lists your printers and select Reset Printing System.
  WARNING - This will remove ALL your printers!
  -Select the sign + to add again. Search for the printer, select it, and wait until the button 'Add' becomes available. Until it clicks.

• New Photosmart 5520 will not print in black

  I have a new HP Photosmart 5520 printer all-in-one.  Black ink ran out so I replaced it with a previously used ink cartridge which is of the same type # 564 but a XL version.  This cartridge has been barely used.  Now, I just can't get anything to print in black.  It will print in color, but not black.  I tried to turn off the printer.  I put the cartridge in my printer and it worked fine.  What should I do?

  edgarlogcabin wrote:
  

  my printer hp 5520 will not print black

  The in the here document troubleshooting steps may help resolve problems with black not not printing on your Photosmart 5520.  Especially make sure to check the events as on the Six Solution.

• I have a HP Photosmart 5520.It won't scan or print from my PC.

  The printer still works with my Ipad.I has a new Antivirus system installed recently. Could be the problem?

  Hello GymBunny,

  Welcome to the HP Support forums.  I understand that you are unable to print from your computer to your Photosmart 5520 and you suspect that your new installed antivirus software can be the cause of the problem.

  Yes, it would be possible that the newly installed antivirus software is the culprit. I've included the document print jobs are stuck in the print queue for you to follow. You need to choose your operating system.  Please make sure that you follow the step where he asks the download and installation of HP Print and Scan for Windows doctor, it will help you to narrow down what the question is.

• Photosmart 5520 go to sleep, won't wake up

  I just bought a printer Photosmart 5520. I put it up as a wireless network printer and use ePrint to my Apple iOS devices. Everything works fine until the printer goes to sleep. Initially, when it goes into sleep mode, it will wake up when I touch the touch screen to the printer. However, if it remains unchanged for a while at one point it enters a 'sleep dee p' mode where it disconnects from the network, is no longer available for my iOS devices or my Windows computers on the network and will not meet its own touchscreen. The power button is a light which fades to continuously. I am not able to turn the printer on or off using the power button. My only way to recover the printer needs to restart.

  I checked the settings of the printer and the Power Off mode.

  Any ideas on the problem here? This is very annoying and makes this useless printer I can print only when I'm at the printer and the power of the cycle.

  The 169 IP looks like your public IP address, which is fine.  The 192.168.1.5 is correct for your IP of the printer, but it seems that you have not done is static.  In your router, you will need to check the IP addresses of DHCP window.  All routers are not the same.  Very simple, set the DHCP 192.168.1.100 Beach thru 192.168.1.254.  The router is 192.168.1.1 probably (static) and your static IP available are now 192.168.1.2 thru.99.

• Photosmart 5520:5520 won't print black

  Hello

  I just installed all new cartridges (they are real HP). But it does not print black.

  I went so all the help which is suggersted in the forum. But, no luck.

  I think that the print head is probably bad.  I spent about $70.00 for four cartridge 564XL.

  I'm too lazy on the purchase of a new black cartridge.

  Also, when I try to scan the alignment page, it says not found alignment page.

  It's more than 3-4 years. So, I probably need to buy a new.   HP maintenance tool detects any problems.

  I just wish I have not wasted $70.00 for the cartridges.  A new HP printr costs less than...

  Kind regards

  Sery

  The message here is a troubleshooting document links for the Photosmart 5520.  If steps it do not solve the problem, Please contact the HP Support, even if the printer is no longer under warranty.   If the above does not give satisfactory results so please post back here after contact you HP.

  From a post of Sunshyn2005, contact technical support HP see the following link to create yourself a file number, then call and it can help to expedite the appeal process:

  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
   
  File number and phone number appear, use them to contact HP.

• HP Photosmart 5520 ink carriage move

  My husband recently bought a HP Photosmart 5520 printer while overseas, it was mailed to me and he always tells me that one or more of the cartledges ink are broken or missing and should be replaced, but when I up open transport of ink access door won't move at all and I cannot even make it move using my hands help Please?

  My cartridge was blocked completely to the right, could not move at all. After having much jiggling autour and try to pull to the left the transport kind of jumps down a little more inside to the right.  I tried to pull it to the left, but he was stuck again as something he was blocking, and it came to the top when I shot more difficult.  I messed with it to the point where the transport jumped down, and then I plugged the printer in and it worked very well. I know not what was wrong with it exactly, but it seemed to fix it

• Photosmart 5520 scan gives a black and white page

  I scan a document translates a page black Virgin, if I scan in computers or copy. I downloaded and installed the latest update. If someone had the same problem and it is resolved successfully, I would be very grateful for their help. And if someone has an idea what could be causing this, I'd like to hear about them too. Thank you very much

  Hello there @pilotepure ,

  I read your posts on your scans turn empty your Photosmart 5520, running a Windows operating system. I want to add some of my ideas for you!

  Try a copy, if the copy is also empty, there is a problem of printer hardware.

  Try a reset of power:

  Press the power button to turn the product on.
  With the product, unplug the power cord from the back of the product.
  Unplug the power cord from the wall outlet.
  Wait at least 15 seconds.
  Plug the power cord into the wall outlet.
  Reconnect the power cord to the back of the product.
  If the product does not light by itself, press the Power button to turn it on.

  Make sure that the printer is plugged directly into the wall, avoiding bars power and surge protectors. This ensures that the printer is full on and can help greatly.

  If copies are turning on fine, run the print and Scan on your PC Doctor and respond with results. Also include what Windows operating system you have.

  All the best

• 2 sided with HP PHOTOSMART 5520 e and Mavericks

  I can not put 2-sided on my Photosmart 5520e for Word documents. I'm sure I've seen this option previously in my Menu print but it cannot access it now.

  Hello

  To clarify, the Photosmart 5520 supported automatic duplex printing:

  
  http://WWW8.HP.com/us/en/products/printers/product-detail.html?OID=5157537 & JumpID = oc_r1002_usen_c-001_r0001 #! tab features =
  
  

  Open the file you want to the printer and select print on the file menu
  NOTE: The print window might be minimized. Click Show details to see all the available parameters.
  
  Click the Copies and Pages of the menu drop down and select layout.
  
  Set the duplex as the binding edge Long (Portrait) or binding Long Edge (landscape).
  
  You can save the settings for later use by clicking preset > save current settings as preset. By default, a used preset will remain until another preset will be used.
  
  Kind regards
  Shlomi

• Reviews for HP Photosmart 5520 compatibility with mac os 10.9.3 maverick

  Hello

  I just replaced my imac, and, for the moment, I have no printer with it, like one I [HP PSC 1400 series] is attached to my older imac. and not sopported by my new imac.  My new imac has maverick 10.9.3 os and I need to buy a new printer for her. I was thinking og buying the HP Photosmart wireless e-all-in-one printer 5520, but I need to be sure that it is compatible with my machine and I won't have problems to use.  Can anyone help?

  Welcome to the forums enriqueta

  I saw your post and wanted to help answer your question about whether Mavericks is compatible with the Photosmart 5510.

  Indeed, there is a compatible driver full features and software for the Mavericks.

  Here is the link to see you like this: HP Photosmart 5520 e-all-in-one full feature software and drivers - OS X 10.9 Mavericks

  I hope that answers your question.

  Have a wonderful day

• HP Photosmart 5520: Printer prints blank pages suddenly

  Yesterday, my printer decided that he would simply print blank pages with a black line in the middle. I did a test print via the configuration menu and it prints fine. My wife can print wireless. And until yesterday I had no problem.

  On and off, but today, I have the same problem. Help?

  Hi @StuartY123,

  Welcome to the Forums of HP Support!

  I see you are having problems printing from your Mac to your printer HP Photosmart 5520, but your wife is able to print correctly. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  Looks like there is something wrong with the print on your Mac driver. To resolve this problem, we will need refresh your printing system and re - add the printer driver.

  Reset the printing system:

  To begin, I will have you reset the printing system on your Mac. Please click herefor instructions on how to perform the reset. When the site opens, follow the steps under"Reset printing in OS X Lion system" because the steps are the same for Mac OS X 10.10. This Reset deletes each printer on your Mac. However, it does not uninstall printers. Therefore, if use you other printers on the Mac, once the reset is complete simply make sure printers are attached via a USB cable or connected network and (+) add hide them po do add not your HP Photosmart back in right now.

  Once the reset is complete, proceed to the next step.

  Check and repair your Mac disk permissions:

  1. Open Macintosh HD and go to Applications
  2. Go to the Utilities folder
  3. Open disk utility
  4. Select the hard disk volume, you use (usually on the left)
  5. Select verify disk permissions
  6. Once this process is complete, select repair disk permissions

  Add device:
  1. click on the menu of Apple , then Preferences System.

  2. click on print and scan and then check if the name of your printer appears in the printer list.

  3. click on the name of your printer, click the sign minus (), then remove the printer.

  4. click on the plus sign (), click Add a printer or a Scanner, click the name of your printer.

  5. click on the area of use or with the help of Print and then select the name of your printer on the shortcut menu. Ensure that the driver of the HP Photosmart camera is selected.

  

  6. click Add to add the printer to the list. Do not add the AirPrint driver.

  Source

  Once your printer is properly added to, please try printing again to verify that the problem is now resolved.

  Published by Mr X-23source.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• HP Photosmart 5520 All in One printer cancels an order of copy of the glass

  HP Photosmart 5520 All in One printer & HP Pavilion dm1 Notebook PC

  I put a document on the glass of the printer to make a copy. The command is recognized, but cancelled immediately. The first two attempts were given a bit of text/photo about 1 centimeter.

  I used the doctor scanning HP and installed my printer again, but that has not helped.

  RodeDraak

  Hi RodeDraak,

  Given that the problem occurs when you run a copy, I hope that the problem is the printer hardware not the software on the computer.

  You have the printer connected directly to a wall outlet or is this a surge protector or power bar? Even if you have used a surge protector/power bar this whole time and you feel that this is not the case, please connect to a wall outlet so that we can eliminate the source of energy as the primary cause.

  Issues when connected to an uninterruptible power supply/Strip/surge protector power

  In this document, you will see,

  QUESTION:

  Questions or problems may arise when a HP LaserJet printer is connected to a UPS (UPS), a power strip or a surge protector

• Photosmart 5520: ink exhausted too fast

  Photosmart 5520, I bought 4 months ago. Initially impressed. He ran out of black ink in double quick time. I concluded that HP half filled cartridges supplied with the printer. I put in a new black cartridge and is also sold out, already. Both should print 500 pages! It's a ream of paper. I know that I don't have something like this amount of paper used and would guess that I used less than 150 sheets, some in color. This is unacceptable. One has a similar experience or know what to do?

  Thanks Shlomi. It looks like this. But as a realistic customer returns are important rather than those that manufacturers choose advantageously, to quote. In addition, let's say that my impression is 50/50 color/black and white. Who is llikely averaged over several months. Since the color returns are 300 pages and 250 black. Then 2xblack cartridges should finally basket 600 to 1000 pages and 1xcolour. I guess that the number of pages is not make the difference between color and b & w.
  All cartridges now show low and it does not print anything. So 5 cartridges total allowed me to print of 365 pages. I think it is very very poor. 10 p per page is ridiculous in my opinion. I use photosmart for a further period of 6 months and then throw to a more economic type. My old Epsom was much better and still works. No Wi - Fi tho. I can come back

• Photosmart 5520 now say 'printer offline' all the time and can not print

  I have a Photosmart 5520 which is brand new.  It was working fine and now when I try to print to it continues by saying "printer offline" and prints get stuck in QC the printer is NOT in offline mode and everything seems fine. Please HELP, I need to be able to PRINT to my printer... I use a MAC with OS 10.6.8

  I was printing to device... fine now for 3 days, going beyond the printer (as.)

  Hello djmastermurph,

  Welcome to the HP Forums! I understand your concerns with your Photosmart 5520. How is the printer connected? USB or wireless?

  Please follow this entire document of HP "Printer is off-line" Message appears on the computer and the printer will not print make sure you only choose your appropriate operating system.

  Let me know if this paper solves your problem or not.

  Impatience on your part.