Photosmart 5520 go to sleep, won't wake up

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• HP Photosmart 5520 will not feed after sleep

  I just bought the HP Photosmart 5520 and connected via USB to my computer (under Windows Vista Build 6002). I tested all the functions (print, scan, copy) and they work fine. Only problem is that after a period of inactivity, the printer starts 'asleep' and no amount after you have pressed the button On / Off he wakes. I have to resort to pulling on the power cable to the back and reinsert, then the printer starts. I see that others have had similar problems, but I see no solution. Looks a little basic features and base so why is this a problem?

  I'm about to pack and bring it back to the shop. Can anyone help?

  Thanks in advance

  I have now received my replacement of HP printer and it works as it should which is when he goes to sleep, you can wake him up by tapping the button On / Off on the front panel.

  I had a little problem because when he goes to sleep and you submit a print job, the printer does not automatically wake up and I had to press the power button to start printing. I followed the advice of Mulespinner about disabling automatic start/stop and this morning I sent the first print job to the printer "awakened" and fine print. My printer is connected via a USB cable.

  Thus, it has been a bit of a trip since I posted my original message (October 15, 2013), but everything works as it should be now. So, if you encounter the problem initially reported by myself and Mulespinner, the only solution is a replacement printer.

  About HP, the hard bit was getting to them that there was a problem, but once that has been established, the replacement option went like clockwork, and it's a good printer.

• HP laptop (Vista Home Premium) won't wake up mode 'sleep'

  My HP Pavilion dv6910us laptop will follow the recommended power options and enter "sleep mode", as you want it or made-to-order... among the STARTUP options or by closing the lid.  However, once he is in "sleep" mode it won't wake up.  The LED on the power button flashes and the indicator on the chassis... but by pressing, open the lid or by touching the keys is useless... he wakes.

  To restart the laptop, I have to disconnect power, remove the battery and then connect the power/insert battery.  Needless to say, it causes Windows down and declare an unexpected shutdown during the power upward.  I did the research many resolutions... currently, my best solution is to change the power options so that when plugged the laptop doesn't go to sleep and then if I disconnect I have to shut it down... Rather, I don't have to go through this hassle all the time.

  I've followed many troubleshooting procedures... Updated BIOS update... Updated graphics driver... I even tried a "clean boot"... no additional services except for Windows services and has always had the same problem.

  Please... Help!

  This link solved my problem

  http://www.vistax64.com/tutorials/63567-power-options-sleep-mode-problems.html?filter [11]

• laptop won't wake up from sleep mode

  laptop won't wake up from sleep mode

  Hello

  Here's the quickfix.

  Set the laptop to sleep instead of Hibernate. Portable computers may have problems with the Hibernate function. Here are the instructions to navigate:

  1. go in Classic view of Control Panel. (Ctrl + ESC, then type 'control' to quickly control panel access)

  2. double-click on the icon power options

  3. click on "change when the computer sleeps.

  4. click on "change power avancΘs."

  Go to the menu of sleep and

  value "Allow hybrid sleep": OFF

  * Set the parameter "Hibernate after": NEVER

  Note: You need to type the following in the field, what is not there drop down to select.

  This is most likely the issue and the resolution. However, here are a few other troubleshooting steps if you have any questions:

  Troubleshooting of the sleep mode function:

  http://www.Vistax64.com/tutorials/63567-power-options-sleep-mode-problems.html

  Hope this helps,

  Steve <> Microsoft Partner

• HP Photosmart 5520, won't stop printing

  My new printer won't stop printing blank pages. HP photosmart 5520, install new. HP trouble tool finds nothing. It prints then stops, once again 30 seconds later impression continues to repeat this behavior.  Document request is empty. How can I fix this problem?

  Hello Big-Daddy-1956.

  Please retry the procedure which should solve the problem below.

  • Power off the printer and unplug all cables from the back of the printer.
  • on PC, START > run , in the run box type cmd and then click OK .
  • A command prompt will open.
  • In the type of commands in the command below and press Enter Key prompt window...
  • the sc config spooler depend = rpcss Press the Enter key.
  • Then, in the same window, type in the command below...
  • net stop spooler and press on enter net start spooler and press ENTER.
  • Connect the cables to the printer and the printer now start printing, this should work.

  Kind regards
  Jabzi

  Help the community by marking this post.
  Your question has been answered? Mark it as a accepted Solution!
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  I work for HP

• Windows 7 computer freezes seems to go to sleep and won't wake up

  I have to restart my computer from the Tower after the computer is not used for about 30... looks like going to sleep and won't wake up... any ideas jim thxs

  Hi Jim,.
  Follow the steps described in this guide: http://www.selectrealsecurity.com/slow-computer/
  It provides simple instructions on how to speed up a slow computer. If you have any questions, just ask. I hope this helps you.
  Brian

• Photosmart 5520:5520 won't print black

  Hello

  I just installed all new cartridges (they are real HP). But it does not print black.

  I went so all the help which is suggersted in the forum. But, no luck.

  I think that the print head is probably bad.  I spent about $70.00 for four cartridge 564XL.

  I'm too lazy on the purchase of a new black cartridge.

  Also, when I try to scan the alignment page, it says not found alignment page.

  It's more than 3-4 years. So, I probably need to buy a new.   HP maintenance tool detects any problems.

  I just wish I have not wasted $70.00 for the cartridges.  A new HP printr costs less than...

  Kind regards

  Sery

  The message here is a troubleshooting document links for the Photosmart 5520.  If steps it do not solve the problem, Please contact the HP Support, even if the printer is no longer under warranty.   If the above does not give satisfactory results so please post back here after contact you HP.

  From a post of Sunshyn2005, contact technical support HP see the following link to create yourself a file number, then call and it can help to expedite the appeal process:

  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
   
  File number and phone number appear, use them to contact HP.

• HP Photosmart 5520:5520 won't make copies

  Yesterday, I noticed that my black cartridge was low so I went out and bought all new and installed cartridges on my Photosmart 5520. I must say that price wise, it's a draw up between buying a new printer and the cartridges. Think I have save about $ 5 million by getting only the cartridges. The problem now is that the printer will not make copies of anyway, does anyone know why? It was working fine until I put the new in HP cartridges.

  Hello

  I suggest the printer, disconnect the power supply to the wall.  Wait 60 seconds, and then reconnect the power.  The printer will go through a series of noises "power."

  Once it's ready, see if he'll make copies.

• I have a HP Photosmart 5520.It won't scan or print from my PC.

  The printer still works with my Ipad.I has a new Antivirus system installed recently. Could be the problem?

  Hello GymBunny,

  Welcome to the HP Support forums.  I understand that you are unable to print from your computer to your Photosmart 5520 and you suspect that your new installed antivirus software can be the cause of the problem.

  Yes, it would be possible that the newly installed antivirus software is the culprit. I've included the document print jobs are stuck in the print queue for you to follow. You need to choose your operating system.  Please make sure that you follow the step where he asks the download and installation of HP Print and Scan for Windows doctor, it will help you to narrow down what the question is.

• Second HARD drive won't wake from sleep

  I have Windows XP on my desktop, and I have installed and formatted a second HDD that I use for storage. The HARD disk that came with the computer is 60 GB, and I put in a second Western Digital 160 GB HARD disc. If I put my computer to sleep and then wake him up the next day, my second HDD is not detected. If I restart the computer, all hard drives are detected. I have their cable select with the original (containing the operating system) in a position to master drive and the storage disk in position slave on cable.

  This has something to do with how long there newest larger capacity disk at startup? Is there something to do here - like how long Windows waits before everything starts up and Windows decides that my second HDD is not there? Is there something I need to refresh when my computer starts from sleep so that he could detect my hard drives? If this has to do with one of the power management options?

  Thanks for your comments.

  Hi Anna,.

  From my experience you will need to set the jumpers for their proper functioning.

  I think update the chipset drivers could be a good step in this problem.

  Sometimes older versions of security software or firewall software may misinterpret information from devices that require resources returning from a suspended state. Sometimes, this is interpreted as attacks of different types, because of the level or type of access requested by the device.

  Chris
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Reviews for HP Photosmart 5520 compatibility with mac os 10.9.3 maverick

  Hello

  I just replaced my imac, and, for the moment, I have no printer with it, like one I [HP PSC 1400 series] is attached to my older imac. and not sopported by my new imac.  My new imac has maverick 10.9.3 os and I need to buy a new printer for her. I was thinking og buying the HP Photosmart wireless e-all-in-one printer 5520, but I need to be sure that it is compatible with my machine and I won't have problems to use.  Can anyone help?

  Welcome to the forums enriqueta

  I saw your post and wanted to help answer your question about whether Mavericks is compatible with the Photosmart 5510.

  Indeed, there is a compatible driver full features and software for the Mavericks.

  Here is the link to see you like this: HP Photosmart 5520 e-all-in-one full feature software and drivers - OS X 10.9 Mavericks

  I hope that answers your question.

  Have a wonderful day

• HP Photosmart 5520 ink carriage move

  My husband recently bought a HP Photosmart 5520 printer while overseas, it was mailed to me and he always tells me that one or more of the cartledges ink are broken or missing and should be replaced, but when I up open transport of ink access door won't move at all and I cannot even make it move using my hands help Please?

  My cartridge was blocked completely to the right, could not move at all. After having much jiggling autour and try to pull to the left the transport kind of jumps down a little more inside to the right.  I tried to pull it to the left, but he was stuck again as something he was blocking, and it came to the top when I shot more difficult.  I messed with it to the point where the transport jumped down, and then I plugged the printer in and it worked very well. I know not what was wrong with it exactly, but it seemed to fix it

• New Photosmart 5520 will not print in black

  I have a new HP Photosmart 5520 printer all-in-one.  Black ink ran out so I replaced it with a previously used ink cartridge which is of the same type # 564 but a XL version.  This cartridge has been barely used.  Now, I just can't get anything to print in black.  It will print in color, but not black.  I tried to turn off the printer.  I put the cartridge in my printer and it worked fine.  What should I do?

  edgarlogcabin wrote:
  

  my printer hp 5520 will not print black

  The in the here document troubleshooting steps may help resolve problems with black not not printing on your Photosmart 5520.  Especially make sure to check the events as on the Six Solution.

• HP Photosmart 5520: Factory definition and "time".

  I have a Photosmart 5520. While I was away I used a different printer and when I came to change the printer to my own he asked me a name administrators and password before proceeding. Of course like so many others I have not the slightest idea what is despite trying many combinations. Then, I tried to find out what others have done and took the printer back to factory settings. When trying to connect to the WPS PIN, (which lasts 4 minutes), he repeatedly said "timed out" just before the end, twice when he had only 1 second to go.

  Can someone please tell me what I should do next.

  Thank you

  Hi @Emar12

  At this point, the fact that you try to connect by using the pin code WPS tells me that you try to reconfigure the printer to your wireless network. If this is correct, run the Wireless Setup Wizard instead. To run the wizard, tap the wireless on the top of the screen (this is the 2nd of the 4 icons at the top), then navigate to and select Setup Wizard wireless. This wizard will search your network and then ask for the password.

  I hope this helps.

• Photosmart HP 5520: HP a m9 vs HP Photosmart 5520

  When I try and print/piece attached to my M9 a HTC wireless on my HP Photosmart 5520 I get an error message saying that the "print spooler has stopped." Then I get a message saying "this printer is not available right now.

  I can print pictures from my phone and any type of document from our computers (connected or wireless USB).

  The print queue is empty.

  What should I try next?

  Thank you.

  Hello

  It's something to do with your phone. Your use of the 5.0 Android phone

  http://www.GSMArena.com/htc_one_m9-6891.php

  Please use Google game install HP ePrint app on your phone and try again.

  Kind regards.